Toolfix Joinery & Construction Supplies Reviews

Name: Toolfix Joinery & Construction Supplies
Rating: 4.82

4.8 Rating 319 Reviews

95 %

of reviewers recommend Toolfix Joinery & Construction Supplies

Company Reviews

Metrics

Info

4.8

Based on 319 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Toolfix Joinery & Construction Supplies:

We work hard to provide a simple and honest solution for you to order quality products at the fairest price, which is backed by service that you can truly rely on.

Visit Website

Phone:

01733347348

Email:

marketing@toolfixservices.com

Location:

Pentagon House, Newark Road, Peterborough
PE1 5UA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods are goods delivery not very good”

Helpful Report

We're sorry you were not happy with the delivery. Can you please contact us to explain the issue so we can improve our service (or if there was an issue with the courier we can take it up with them). We have the order recorded as being delivered the next day and it was sent in our courier bags as the items were small and not fragile goods.

“goods didnt turn up when expected then were redelivered another day and when arrived they were damaged yes eventually replaced but wasted several days overall waiting”

Helpful Report

“We have had an account with Toolfix for a few years. We get phoned by Carson asking for work. We have given them numerous chances to supply us however we don’t get their best price every time which means we have to buy from our usual suppliers. Carson has implied that if we don’t buy all our fittings off him he isn’t interested in quoting. I find this strange as we are approached for work and unless we are willing to pay higher prices he isn’t interested. Also complicated specifications seemed to overwhelm Carson. Unfortunately for Toolfix there are a lot of other suppliers out there supplying identical products. On a positive note when Nigel dealt with us we had a more positive experience and we were looking at moving our purchasing of ironmongery over to them. In conclusion they sell products you can buy elsewhere so give them a go, if they are not the cheapest on identical products buy elsewhere.”

Helpful Report

“Only use this Company if you know for certain what you are asking for exactly meets your requirements.”

Helpful Report

“Prefer the trade counter to how it is now”

Helpful Report

We apologise that we have closed our trade counter however the events of the pandemic ensured it was no longer commercially viable. The call and collect service we offer has proved popular among the majority of our local customers and we are always available over the phone for advice and service.

Toolfix Joinery & Construction Supplies is rated 4.8 based on 319 reviews