Tom Lane Reviews

Name: Tom Lane
Address: High Leys Farm, Grantham
Rating: 4.92

4.9 Rating 197 Reviews

98 %

of reviewers recommend Tom Lane

4.9

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Tom Lane 5 star review on 7th April 2025

Anonymous

Tom Lane 5 star review on 6th February 2025

Sarah Hayes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, nicely packaged and love the jumper.”

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Posted 1 year ago

“From ordering to receipt of socks, an efficient service all round.”

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Posted 1 year ago

“Great Service and nicely wrapped parcel”

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Posted 1 year ago

“Lovely company to order from.”

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Posted 1 year ago

“Wonderful quality. Speedy delivery and above and beyond customer service I asked for a spare thread as my daughter had a hole in her previously purchased sweater. The yarn was sourced and sent. So kind.”

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Posted 1 year ago

“Very pleased I ordered from you. Excellent, swift service. Ordering and delivery was straightforward. I will definitely use you again.”

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Posted 1 year ago

“I’m a big fan of Tom Lane! I love their story regarding their name, which comes with every order. The wool throws are such a beautiful quality, sumptuously thick and cosy, and perfect for our wingback chairs in the colder months.”

Tom Lane 5 star review on 22nd November 2023

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Posted 1 year ago

Wow... thank you for the lovely photo Nadia! Best Wishes Jayne

Posted 1 year ago

“Lovely soft, warm, beautifully styled jumpers. Order them time and time again. Very prompt delivery.”

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Posted 1 year ago

“Lovely throws and nice colour DuckEgg Blue but unfortunately too thick for a sofa.”

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Posted 1 year ago

“My 2nd blanket and it is just as lovely as the first. It arrived quickly I would recommend this company”

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Posted 1 year ago

“We love the jumpers and service is excellent”

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Posted 1 year ago

“Excellent product, will buy again”

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Posted 1 year ago

“I have now bought 4 pairs of shooting socks to date. All gifts, which were very well received. Great quality, lovely designs and efficient service. Thank you.”

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Posted 1 year ago

“The most beautifully made, gorgeous colours and warm socks. Delivery speed was very quick too. Thank you Tom Lane, they kept my toes and feet cosy during my yoga teacher training course.”

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Posted 1 year ago

“Very beautiful and unique kilt hose. You call them shooting socks but I know better😀. High quality. Service was great! Even though I had to couple the purchase with a second layer a package forwarding service, the delivery was quick!!”

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Posted 1 year ago

“Excellent customer service. Beautiful throws, great quality. Would highly recommend.”

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Posted 1 year ago

“Stumbles across these socks at Thyme - just stunning ordered another 6 pairs, took ages to come but I live in them x”

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Posted 1 year ago

Hi Emma Thank you so much for your order, so pleased that you like the socks! & thank you for the kind review! We send every parcel on a 'next day' delivery so I just had a look back at you order, there was a note on the checkout comments asking us to dispatch on a date that was 13 days after the order date, so we held them here and sent them on that exact date. I'm not sure if there was a misunderstanding, I just saw "please deliver after *** thanks" so thats what I did. Hope thats okay, any future orders will be sent within 1 day on a next day delivery service. Best Wishes, Jayne

Posted 1 year ago

“Lovely quality throws and turned up promptly. Great service”

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Posted 1 year ago

“Great product, arrived in good time, customer service was helpful.”

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Posted 1 year ago

“I bought 2 pale grey throws first they are beautiful so pleased with then I bought the fawn ones as well”

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Posted 1 year ago

Tom Lane is rated 4.9 based on 197 reviews