Tom Lane Reviews

Name: Tom Lane
Address: High Leys Farm, Grantham
Rating: 4.93

4.9 Rating 284 Reviews

95 %

of reviewers recommend Tom Lane

4.9

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Tom Lane 5 star review on 18th February 2026

Nicholas Fleming

Tom Lane 5 star review on 7th April 2025

Anonymous

Tom Lane 5 star review on 6th February 2025

Sarah Hayes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent!”

Helpful Report

Posted 2 weeks ago

“Great local company. I have a few of their throws but wanted a bigger one for our bed. They are very cosy and soft. Order arrived within a few days of ordering.”

Helpful Report

Posted 2 weeks ago

“Great country style”

Helpful Report

Posted 3 weeks ago

“Great service Great socks Super communication ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 weeks ago

“My daughter and I just adore Tom Lane regular socks. I first bought them in a small gift shop in Leadenham, Lincolnshire and bought ever since.. love the texture, colours ( maybe some brighter colours?) love the Alpaca … had cashmere before and prefer Alpaca.. One point though - a thicker heel would improve longevity??”

Helpful Report

Posted 1 month ago

“Beautiful throws. Packed excellent. I Can't show photo at the moment. My house is not ready yet.”

Helpful Report

Posted 1 month ago

“I have purchased several throws from Tom Lane now and I am extremely happy with all of them !!! The quality and choice of colours is amazing! The customer service from Tom Lane is nothing short of excellent!”

Helpful Report

Posted 1 month ago

“Swift response, order received in two days. A beautiful top quality cushion with colours exactly as they were presented on the website. I am thrilled and highly recommend Tom Lane.”

Helpful Report

Posted 1 month ago

“The woollen throw I ordered was lovely and arrived quickly. Unfortunately the colour did not work in my room so I returned it. I was refunded swiftly without any hassle. Great communication and service, thank you.”

Helpful Report

Posted 1 month ago

“Products are lovely, trying to get hold of anyone at Tom Lane, impossible.”

Helpful Report

Posted 1 month ago

I spoke to our customer in regards to this and we have cleared up the mix up. I always reply to emails within a few hours (normally in about 5 minutes!)

Posted 1 month ago

“Great quality and speedy delivery”

Helpful Report

Posted 2 months ago

“My purchase was carefully wrapped and delivered to a safe place by the courier. I'm very delighted with my new throw. Thank you. 🙂”

Helpful Report

Posted 2 months ago

“Excellent product (green shetland wool jumper). Beatifully packaged. Sent extremely promptly. Reall happy. Thanks.”

Helpful Report

Posted 2 months ago

“Stunning, high quality cushions in a beautiful range of fabrics. I’m very happy!!”

Helpful Report

Posted 2 months ago

“I've buying my socks from Tom Lane for several years. They are soft,comfortable and hard wearing. Delivery is always prompt. I am pleased to recommend TL”

Helpful Report

Posted 3 months ago

“Good firm dealing in quality items, communicate well and source items unobtainable elsewhere”

Helpful Report

Posted 3 months ago

“Beautifully made cushion and very quick delivery . Thank you”

Helpful Report

Posted 4 months ago

“Exceptional quality.”

Helpful Report

Posted 4 months ago

“J’adore vos pulls. Merci d’avoir si gentiment et rapidement accepté d’envoyer ma commande sur Guernsey dans l’hôtel où je séjournais pour quelques jours. Je vais être heureuse de les ramener en France. 🥰”

Helpful Report

Posted 4 months ago

“Fast efficient service. Excellent quality socks”

Helpful Report

Posted 4 months ago

Tom Lane is rated 4.9 based on 284 reviews