Tom Lane Reviews

Name: Tom Lane
Address: High Leys Farm, Grantham
Rating: 4.93

4.9 Rating 284 Reviews

95 %

of reviewers recommend Tom Lane

4.9

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Tom Lane 5 star review on 18th February 2026

Nicholas Fleming

Tom Lane 5 star review on 7th April 2025

Anonymous

Tom Lane 5 star review on 6th February 2025

Sarah Hayes

Anonymous

Anonymous // 01/01/2019

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“Easy and efficient!”

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Posted 1 year ago

“Great customer services, I love the product but the socks come up very large. I have size 5 feet and to be honest the socks are far too big.”

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Posted 1 year ago

“Finally found some socks which stay up while wearing wellies!!! Perfect present!!!”

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Posted 1 year ago

“Socks are so so”

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Posted 1 year ago

“Best winter socks ever , great in welly boots , they stay put !”

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Posted 1 year ago

“Disappointing customer service, extremely inflexible 14 day return rule including the Christmas period when this is extended by most retailers!”

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Posted 1 year ago

Good Evening, The website is very clear about the returns period, as a small business it is not possible to extend this like the large retailers and I put this very clearly on the website and am always available to answer questions before an order is placed. We have spoken over email and I have offered to exchange the product as a gesture of good will. Best Wishes Jayne Small Business Owner

Posted 1 year ago

“As with any item purchased from Tom Lane, the quality is always exceptional. Thank you.”

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Posted 1 year ago

“Beautiful quality jumper, well made. Quick delivery”

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Posted 1 year ago

“Once again delivered very quickly this is the third sweater I have, excellent quality , made in England.”

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Posted 1 year ago

“Comforting thick cotton socks; bright and cheerful - the only place I could find them Arrived very quickly, beautifully wrapped - my second order from Tom Lane and both delivered with the same attention”

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Posted 1 year ago

“I was given the Suffolk Quarter Zip Jumper as a gift 3 years ago. I love it so much that I bought it for my mum for Christmas. She loves it too :). What I can say about Tom Lane, their quarter zip jumpers are excellent quality and will last years without aging.”

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Posted 1 year ago

“Highly recommend - excellent quality and beautifully packaged as a gift - thank you for the nice finishing touch.”

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Posted 1 year ago

“Fabulous range of well priced products. Site easy to navigate and order from. Items arrived very quickly and were well packaged.”

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Posted 1 year ago

“Great shooting stockings. Well done Father Christmas.”

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Posted 1 year ago

“Very good customer service and quick at response to e mails which is very unusual today and it arrived prompty. Nice socks too and a very good price.”

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Posted 1 year ago

“Recommended (hinted!) to me for Christmas presents -socks and candles! My first order was just a pair of socks and 1 candle. My second order for more socks in gift boxes - very nice! I wonder if the candles should always be boxed to protect them rather than just wrapped in lots of tissue? Anyway very pleased particularly with fast delivery at such a busy time and will definitely be a returning customer.”

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Posted 1 year ago

“The best socks I have ever bought - beautiful colours and super comfortable. Perfect for gifting! Excellent delivery too!”

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Posted 1 year ago

“Having visited the shop in Stamford in the Summer and enjoyed the visit we decided to buy further items from the website. It was very straightforward to order the items required and they were delivered promptly. We would recommend buyers ti investigate Tom Lane.”

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Posted 1 year ago

“Beautiful socks brought for a Christmas present”

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Posted 1 year ago

“As always excellent service and beautiful knitwear!”

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Posted 1 year ago

Tom Lane is rated 4.9 based on 284 reviews