Tom Lane Reviews

Name: Tom Lane
Address: High Leys Farm, Grantham
Rating: 4.92

4.9 Rating 210 Reviews

98 %

of reviewers recommend Tom Lane

4.9

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tom Lane 5 star review on 7th April 2025

Anonymous

Tom Lane 5 star review on 6th February 2025

Sarah Hayes

Anonymous

Anonymous // 01/01/2019

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“Very good customer service and quick at response to e mails which is very unusual today and it arrived prompty. Nice socks too and a very good price.”

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Posted 8 months ago

“Recommended (hinted!) to me for Christmas presents -socks and candles! My first order was just a pair of socks and 1 candle. My second order for more socks in gift boxes - very nice! I wonder if the candles should always be boxed to protect them rather than just wrapped in lots of tissue? Anyway very pleased particularly with fast delivery at such a busy time and will definitely be a returning customer.”

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Posted 8 months ago

“The best socks I have ever bought - beautiful colours and super comfortable. Perfect for gifting! Excellent delivery too!”

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Posted 8 months ago

“Having visited the shop in Stamford in the Summer and enjoyed the visit we decided to buy further items from the website. It was very straightforward to order the items required and they were delivered promptly. We would recommend buyers ti investigate Tom Lane.”

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Posted 9 months ago

“Beautiful socks brought for a Christmas present”

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Posted 9 months ago

“As always excellent service and beautiful knitwear!”

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Posted 10 months ago

“Cosy cashmere socks as a gift for a friend.. perfect!”

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Posted 10 months ago

“Beautiful products, excellent quality. Love my throw, so cosy and soft. Fast delivery. Can highly recommend, you won't be disappointed .”

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Posted 10 months ago

“Nice long socks. However, having bought 2 pairs, I found that they were not the same length. One pair are not quite knee length, which was disappointing. I like that they are made from alpaca wool which is more ethical than sheeps wool.”

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Posted 10 months ago

“Love the look but it feels a bit scratchy on the skin and it’s still loosing wool could be just access fibres though”

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Posted 10 months ago

“Beautifully packaged, promptly delivered and the quality of the product was top notch.”

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Posted 10 months ago

“Wonderful products and an extremely efficent service. I ordered something in the wrong size and Tom Lane couldn't have sorted it out more quickly. Many thanks.”

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Posted 1 year ago

“Lovely quality cushions and Made in Britain too. Jayne was very helpful with my order and ensured that there was no delay in receiving them. With thanks, Ann West”

Tom Lane 5 star review on 31st July 2024

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Posted 1 year ago

“It was very easy ordering, and swift delivery. Very pleased with my Raspberry throw a good size. Would definitely recommend.”

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Posted 1 year ago

“My husband is so pleased with the new socks,super value in the sale,I hope you bring them back for the winter.Amazing delivery.Highly recommended company.”

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Posted 1 year ago

“Lovely colour and great quality. Very pleased with my purchase. Also speedy delivery.”

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Posted 1 year ago

“Beautiful woollen throws, well made and warm!! Look perfect across sofas and chairs! British 🇬🇧 too!”

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Posted 1 year ago

“Terrific company to deal with , always rapid delivery and beautifully packaged.”

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Posted 1 year ago

“Love these throws. I got the raspberry throws and they are gorgeous. Would definitely recommend Tom Lane, as you can end up paying double for identical throws. Super value and quality for what they cost.”

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Posted 1 year ago

“Best socks ever , they stay put even in wellingtons! We’ve been using for a number of years now . Highly recommend.”

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Posted 1 year ago

Tom Lane is rated 4.9 based on 210 reviews