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Tom Lane Reviews

4.9 Rating 270 Reviews
95 %
of reviewers recommend Tom Lane
Company Reviews Product Reviews
150
 Metrics
4.9
Based on 270 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Tom Lane Reviews
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Anonymous
Verified Buyer
“Disappointing customer service, extremely inflexible 14 day return rule including the Christmas period when this is extended by most retailers!”
Helpful Report
Posted 1 year ago
Good Evening, The website is very clear about the returns period, as a small business it is not possible to extend this like the large retailers and I put this very clearly on the website and am always available to answer questions before an order is placed. We have spoken over email and I have offered to exchange the product as a gesture of good will. Best Wishes Jayne Small Business Owner
Posted 1 year ago
Tom Lane is rated 4.9 based on 270 reviews
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