“
Ordered two sample tiles. Received one. The invoice had the second tile crossed out with a note stating out of stock. No refund offered. When I emailed they apologised and confirmed that the tile was in stock so should have received it. They said they’d send it straight away. Never received it. Didn’t use them when choosing my tiles because I couldn’t trust I’d receive them if they can’t even get the sample order correct
”
posted 2 months ago
- Lee T
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Tile samples never arrived - now battling for a refund!
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posted 6 months ago
- Sophie E
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The tiles are faulty and we think we should have been given a full refund, including deliveries cost, £39 for initial delivery and then £41.
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posted 1 year ago
- Marie S
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We had about 20 broken tiles and are struggling to get a refund for the broken tiles
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posted 2 years ago
- Rob R
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I haven't been able to contact Tile.co.uk about my order once since placing it 6 weeks ago. I've tried calling, emailing and commenting on social media however I'm yet to receive a response 4 weeks on.
My order has not been delivered and I seem unable to get a refund.
”
posted 2 years ago
- Ahmad W
