Tiffany Rose Maternity Reviews

Name: Tiffany Rose Maternity
Address: Typhoon Building, Oakcroft Road, Chessington, SURREY
Rating: 4.83

4.8 Rating 4,438 Reviews

99 %

of reviewers recommend Tiffany Rose Maternity

4.8

Based on 4,438 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Tiffany Rose Maternity:

Tiffany Rose is a UK-based, luxury fashion label specialising in creating designer
maternity bridal gowns, beautiful maternity wedding dresses, unique maternity bridesmaid dresses, glamorous maternity evening wear, fashionable maternity clothes, pregnancy dresses and fabulous maternity gowns.

We offer exclusive maternity designs for every special occasion so you can look and feel fantastic during your pregnancy.

Visit Website

Phone:

020 8397 0001

Email:

sales@tiffanyrose.com

Location:

Typhoon Building, Oakcroft Road, Chessington
SURREY
KT9 1RH

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Tiffany Rose Maternity 5 star review on 25th March 2024

Linda Hendrix

Tiffany Rose Maternity 5 star review on 6th February 2024

Gabriella Costa Brown

Tiffany Rose Maternity 5 star review on 1st January 2024

Hazel James

Tiffany Rose Maternity 5 star review on 7th December 2023

ANGELA MAREK

Tiffany Rose Maternity 5 star review on 2nd December 2023

Carol Clyde

354

Anonymous

Anonymous // 01/01/2019

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“The sleeves were made of cheap fabric”

Helpful Report

Posted 1 year ago

Hi Norah, thank you for taking the time to leave us a review. So sorry that the dress was not right for you. Do get in touch and we are happy to help you further in finding a suitable dress. Kind Regards, The TR Team xx

Posted 1 year ago

“I'm not very happy because the dress is to large and It costs me 60€ to send it back due to brexit.”

Helpful Report

Posted 1 year ago

Hi Shirley, thank you for your review. So sorry you have found the returns process expensive. For customers in the EU, we do offer a DHL returns service that is 12 euros. I have just sent you an email regarding this. Kind Regards, The TR team x

Posted 1 year ago

“I ordered a few different wedding dresses as I wasn’t sure what style would suit me and what size I would need. One of the dresses is nice and I’ve kept it but it’s cost £28 to return the others! Come on guys, pretty much every online retailer does free returns now. I was going to order some accessories to go with the dress but I won’t order anything now because of the return costs. A shame really as it’s put me off ordering any of the other maternity dresses, may as well go to Asos where it’s free postage and they refund for 30 days and exchange for 45 unlike your 14 days.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We are sorry to hear about the cost for returning. We are a small company and not currently in a position to offer free returns at this time. Apologies for the inconvenience, however please be assured we are taking your feedback into consideration. Kind Regards, TR Team

Posted 4 years ago

“The quality was shocking for this price! The dress was 115 Euros (on sale!!) and when it arrived and I tried it on, I felt like I was wearing a 20 euro H&M dress or worse. Threads were coming off and the fabric looked like I was wearing a Pyjama dress. Really disappointed and I now even need to pay the return fees. Never again!”

Helpful Report

Posted 4 years ago

Hello, We are very sorry to hear that you feel that way about your order. Quality is extremely important to us and we take all feedback very seriously. We would love to know a little bit more about the issues you mentioned and so will get in touch with you via email shortly. Many thanks, Kind Regards, Tiffany Rose Ltd Team

Posted 4 years ago

“I bought an "April nursing dress". Problem-free delivery to Denmark, but frankly I am disappointed with the quality and the colour of the dress. The colour doesn't match the pictures (the dress is actually dark purple, not blue as shown) and the quality of the fabric leaves much to desire for a dress that costs £166.”

Helpful Report

Posted 4 years ago

“Hi I was disappointed with the dress as it was very expensive and when it arrived it had threads sticking out of it. I wouldn’t be expect this from a cheap dress so was very disappointed but had a wedding to attend so I didn’t have time to return it and look for an alternative. Would not recommend this product to a friend”

Helpful Report

Posted 4 years ago

Dear Sheila, Thank you very much for your feedback. We are very sorry to hear that you were disappointed with your Tiffany Rose purchase. We take great pride in the quality of our garments and we are sorry we didn't get the opportunity to be of any assistance at that time. Please do not hesitate to contact us if you have any further queries. Kind Regards Tiffany Rose Ltd

Posted 4 years ago

“100% Polyester für über 300 Euro. Stoff fühlt sich nicht gut an.”

Helpful Report

Posted 4 years ago

Lieber Michael, Vielen Dank für Ihr Feedback. Es tut uns Leid, dass Sie mit Ihrem Mia Kleid zufrieden sind. Wir werden Ihnen eine Email senden. Mit freundlichen Grüssen, Tiffany Rose Ltd

Posted 4 years ago

“Struggle to find a dress for a wedding, got an absolutely gorgeous one from Tiffany rose and received so many compliments on the day. However after only a few hrs the lining had stretched lower than the lace. Wouldn’t be able to wear it again very disappointed given it cost £150”

Helpful Report

Posted 5 years ago

Dear Kathryn, We are very sorry to hear that you are disappointed with the quality of your dress. We take great pride in the quality of our garments and we would love to help you. We will contact you via email as soon as possible. Kind Regards, Tiffany Rose Customer Service

Posted 5 years ago

“The dress was of very poor quality and arrived with catches on it. Very disappointed, considering the price.”

Helpful Report

Posted 5 years ago

Hi Amanda, Thank you for your feedback. We're sorry to hear that you were disappointed with the quality. We aim to ensure all of our dresses are made with the highest quality fabric. I can see that you haven't yet returned the dress to us, however if you would like to receive an exchange or credit then please let us know, we will help you organise this :) Kind Regards TR Team

Posted 5 years ago

“I was very disappointed with the dress I ordered for a wedding. It looked nothing like it did on the website and the fitting/shape was dreadful. The delivery was fast and was pleased with that, but the dress was such a let down.”

Helpful Report

Posted 5 years ago

Dear Suzie, Thank you for your feedback. We're very sorry to hear that you were disappointed with the dress. We do aim to represent the dresses as accurately as possible in the photos and description. If the dress hasn't been worn then you are of course welcome to return to us for a refund, I will contact you by e-mail to provide further details. Kind Regards TR Team

Posted 5 years ago

“Didn't reach on time as promised as a matter of fact we had to go physically and pick them up from DHL. Once we picked them up, the box was wet and torn from one side and the dresses inside were soaked too.”

Helpful Report

Posted 7 years ago

Dear Richa, thank you very much for your review. We were so sorry to hear that your order arrived late and that the parcel was soaked. As discussed previously we've raised the issue with DHL and they are looking into it. Many thanks, TR Team.

Posted 7 years ago

“My dress was ripped and very poor quality. It was thin and not worth the money I spent on it.”

Helpful Report

Posted 7 years ago

Dear Nicola, thank you very much for getting in touch. I'm so sorry you received a faulty item, we check all of our dresses before despatch and I'm shocked and disappointed to hear that. We're very happy to arrange a collection for the dress and send you a replacement. Please accept our apologies for any inconvenience caused! I will be in touch via email shortly to arrange this for you. Many thanks, Sophie - TR Team.

Posted 7 years ago

“Appalling quality- i was so disappointed with this dress. The lace was dreadful along the hemline and it was literally falling apart after a single wear. I will be making a formal complaint as I feel the quality was in breach of my consumer rights. It was also very expensive.”

Helpful Report

Posted 7 years ago

Dear Eimhin, thank you very much for your review. We’re so sorry to hear that, all of our dresses are made with the highest quality fabric and we're disappointed this has happened. We'd be more than happy to offer a replacement dress and arrange a collection for the faulty one. We will be in touch via email shortly to arrange this. Many thanks, TR Team

Posted 7 years ago

“I had lots of issues when trying to receive my order then when it finally turned up (one day before the event so I had no choice but to wear it)I didn't find it very flattering at all. The band around the middle didn't sit nicely as it was too wide. I had to fold it in half and sew it onto the dress as a last minute fix. I was however impressed with the packaging it arrived in. Unfortunately I've paid a lot of money for a dress I will never wear again and cannot return.”

Helpful Report

Posted 7 years ago

“I purchased a dress for a wedding and unfortunately within a few hours of wearing it, bobbles started to appear across the front of the fabric. Very disappointing given the cost of the dress.”

Helpful Report

Posted 7 years ago

Dear Rachel, thank you very much for your review. We’re so sorry to hear that, all of our dresses are made with the highest quality fabric and we're disappointed this has happened. We'd be more than happy to offer a replacement dress and arrange a collection for the faulty one. I will be in touch via email shortly to arrange this. Many thanks, TR Team

Posted 7 years ago

“Bonjour, Merci pour ce retour très rapide à mes interrogations. Le numéro de suivi est le suivant: RK875789561FR. Je vous joins la photo de ma fiche de dépôt et espère qu'une solution sera trouvée rapidement. Bien cordialement, Cynthia de Freitas”

Helpful Report

Posted 7 years ago

Bonjour, Nous vous remercions pour votre commentaire et sommes désolée d'apprendre cela. La raison pour laquelle vous n'avez pas reçu de remboursement à ce jour, est que nous n'avons tout simplement pas reçu la robe que vous nous avez envoyée. Si vous pouviez nous fournir le numéro de suvi de votre envoi, nous serions ravis de vous assister. Dans l'attente de vous lire, nous vous souhaitons une excellente fin de journée. Bien cordialement, Anne-Sophie Customer Services Tiffany Rose Ltd

Posted 7 years ago

Bonjour, Je vous remercie pour votre réponse. Celon le numéro de suivi que vous avez fourni, votre envoie se situerait actuellement à Tarragona, en Espagne. Se pourrait-il que vous ayez envoyé votre retour à une adresse erronée ? Nous sommes situés au Royaume-Uni. Nous pouvons continuer notre échange par mail également à sales@tiffanyrose.com Dans l'attente de vous lire, je vous souhaite un excellent début d'après-midi. Bien cordialement, Anne-Sophie Tiffany Rose

Posted 7 years ago

“We were so disappointed with the quality of the garment. It was nothing more than a nightgown. At a price of over $400 we expected much more. Unfortunately by the time I got it to my daughter who lives 3 hours away it was too late to return it. We feel totally ripped off and will never buy from this site again.”

Helpful Report

Posted 8 years ago

Dear Marie, Thank you for taking the time to leave a review. We're so sorry to hear that you were disappointed with your daughter's dress. We take great care in the quality and design of our garments and we're disappointed we didn't meet your expectations. Please kindly note that you are still within the 30-day period for returns and we'd be happy to accept yours at this point. I hope this helps and we'll be in touch via email shortly. Kind regards, Sophie - TR Team

Posted 8 years ago

“I like the dress, but the stitching got open right after trying it on. I think this is very poor qualitativ for a price of 115€, 190€ befor it was reduced! Cincerly yours, Jenni Röder”

Helpful Report

Posted 8 years ago

Dear Jenni, thank you very much for your review. We’re so sorry to hear that you’ve received a dress with the stitching unravelling – we aim to ensure all of our dresses are made with the highest quality and standard of production and this shouldn’t have happened. Please feel free to send us an e-mail at sales@tiffanyrose.com so we can discuss further and find a solution for you. Again, please accept our sincere apologies for any inconvenience caused and we look forward to hearing from you. Kind Regards, TR Team

Posted 8 years ago

“The service I received from Tiffany Rose was excellent and my item arrived quickly. However, the quality of the dress was very poor. I would have never paid as much as I did if I had seen the dress in person. I was supposed to wear it in a wedding and the bride said I could not because of how cheap it looks. Unfortunately, she told me after the short return window. So, I really wasted my money on this dress that I will never wear. The lace overlay is out of place on me and although I got the smallest size, the dress is huge. I am very disappointmented with this purchase.”

Helpful Report

Posted 8 years ago

Hi Denise, Thank you very much for your review, we take our customer's feedback very seriously and we appreciate you taking the time you tell us about your experience of Tiffany Rose. It was great speaking to you and I'm glad we could help find a solution for you in the end. Best regards, Sophie TR Customer Service

Posted 8 years ago

“Guten Tag, ich war sehr entäuscht darüber, dass meine bestellten Kleider aus UK kommen! Die Homepage ist komplett auf deutsch geschrieben und ich bin nicht auf den Gedanken gekommen, dass die Bestellung aus dem Ausland kommt. Leider passen die Kleider auch nicht und nun muss ich ein Paket zurück nach UK senden, was mich nochmal 17 € gekostet hat, also über 20€ ausgegeben für nix!”

Helpful Report

Posted 8 years ago

Liebe Manuela, Vielen Dank fuer Ihr Feedback. Est tut uns Leid, dass Sie enttaeuscht sind. Wir geben uns aber Muehe, um die Webseite an unseren Kinden anzupassen. Deswegen wurder alles auf Deutsch uebersetzt, do dass alle Deutsche Kundinen einfach verstehen koennen. Auf unserer Webseite ist es auch ueberall geschrieben, dass die Kleider "Made in Britain" sind. Wenn Sie die ganze Bestellung zurruecksenden, werden wir auch Ihnen die Kosten fuer den originellen Standardversand gutschreiben. Wir hoffen, dass unsere Antwort Ihnen geholfen hat und wir stehen zu Ihrer Verfuegung, wenn Sie weitere Fragen haben. Mit freundlichen Gruessen, Anne-Sophie Tiffany Rose

Posted 8 years ago

Tiffany Rose Maternity is rated 4.8 based on 4,438 reviews