TickX Reviews

4.60 Rating 572 Reviews
89 %
of reviewers recommend TickX
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
on-time delivery
100%
Customer Service
communication channels
Email, Telephone
Read TickX Reviews

About TickX:

TickX, the UK's largest events and tickets search engine. A simple, hassle-free way to search for the best tickets in music, theatre, comedy, cinema, sport and more.

Visit Website

Email:

hello@tickx.co.uk

Location:

Tower 12,
Bridge Street

Write Your review

Tell us how TickX made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
I think the waiting time to get through to the box office could be improved. It can take up to 3/4 of a hour to get through to speak to a member of staff. However when you do get through the agents dealing with phone calls are very professional and polite and are very helpful.
Helpful Report
(Newuser) -
I haven’t brought anything yet but seems very easy to use and will use in the future.
Helpful Report
(Newuser) -
Unable to connect to payment for tickets, so didn't get tickets, and rang up directly to theatre to complete transaction .
Helpful Report
(Newuser) -
Every time I click on available ticket and go to buy, they are not available once my bank details are submitted. When I return to the seating page they are still there, then the same happens again. Very frustrating. Tried more than 15 times now. I really want tickets so not giving up, just not a great experience.
Helpful Report
(Newuser) -
This was the first time I used TickX, and I was pleased overall with the functionality of the site. I would have liked to know the ticket prices per day and performance when I looked at the whole month calendar (a bit like EasyJet does) as I found it time consuming to have to click through on each day. Also, Restricted View seats weren’t obvious until I looked at the seating plan...so I felt lured by low price deals that were actually always cheap Restricted View seats, which was disappointing. Overall though, I was pleased to be able to compare prices across ticket sellers and it felt like I had succeeded in saving time wading through all the different booking agents for West End shows. I also like the web design as it appears on my device - clean, attractive, uncluttered. I will definitely be using TickX again. Thanks!!
Helpful Report
(Newuser) -
Good, efficient service.
Helpful Report
(Newuser) -
Very easy to use app great service
Helpful Report
(Postbooking) -
Great site, easy to use and navigate!
Helpful Report
(Newuser) -
Simple purchase
Helpful Report
(Newuser) -
Seems easy to use after registering
Helpful Report
(Newuser) -
Easy enough to use
Helpful Report
(Newuser) -
Very helpful website to use to find tickets for events as some websites will offer different seats and prices. This handy tool helps you find what you want, at ease. I will definitely be using again!
Helpful Report
(Postbooking) -
Very good offer, love this site
Helpful Report
(Newuser) -
Really fast at helping with tickets
Helpful Report
(Newuser) -
Was able to browse and book events easily.
Helpful Report
(Newuser) -
Very efficient. Did everything as required
Helpful Report
(Newuser) -
First time and found it very easy to do which is good for me as am not very good with computers.
Helpful Report
(Newuser) -
Easy to use
Helpful Report
(Newuser) -
I'd like to see a longer schedule of coming movies,because my boyfriend will come to see me after two month.
Helpful Report
(Newuser) -
Haven’t exactly used it yet so will let you know in the future
Helpful Report
(Newuser) -
TickX is rated 4.60 based on 572 reviews