Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.96

4.0 Rating 117 Reviews

73 %

of reviewers recommend Thunder Buddy

4.0

Based on 117 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

About Thunder Buddy:

Snugzy: The World's Loveable Mini Me. Create your own Cuddle Buddy online today

Visit Website

Email:

hello@thunderbuddy.com

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Thunder Buddy 5 star review on 24th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is funn for the whole arm Hdhdhdh shush's dhhdhbxbx xbxbbxxhzhzh”

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Posted 2 years ago

“Delivery was longer than advertised, but that’s not surprising given current shipping situation. Once it arrived I was very impressed. The quality of materials was higher than I expected. I would definitely purchase again.”

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Posted 2 years ago

“Awesome size of pillow I sent a good picture and little blurry”

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Posted 2 years ago

“Larger than expected but so fun!”

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Posted 2 years ago

“love it. Ordering more”

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Posted 3 years ago

“It took a little leas than a month to get my order however it is blurry but that’s my fault for not sending a clear picture I wish when submitting the photo it could of said no retry with different photo other than that good quality”

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Posted 2 years ago

“The pictures came out scary looking; the idea is great the execution is avg.”

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Posted 2 years ago

“Product is very well made. I was just disappointed that the face seemed stretched to far. Distorted her look.”

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Posted 2 years ago

“Bought two of these... One turned out fine but the other one didn't The placement of the face picture was off... kinda disappointed”

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Posted 2 years ago

HI Dennis, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 2 years ago

“I payed for faster shipping, but my order still took over a month to arrive. They refunded me 15% plus the extra shipping costs. I got the Egg Thunder Buddy. It looks okay, but not as good as the pictures. The shape of the pillow is very spherical, and the yolk/face is placed more in the center making it look less like an egg. It’s soft and feel good in quality though.”

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Posted 2 years ago

“I want to start with the fact that these dolls are absolutely adorable! My only problem was how they were shipped... they came in a shipping envelope that wasn't padded, wrapped in packing tape rather tightly.....so the only way to open it was to cut the plastic open and it is a small envelope with no room at the top or bottom so even being careful, it is unavoidable to cut the doll.....which happened in my case.. They do take quite a while to recieve. But worth the wait...please change your packaging!!!!! My dolls are ruined but I am not waiting that long to return them so I'm going to stitch them.....”

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Posted 2 years ago

“Still hasn’t arrived. Delayed in shipping. I’ll update once it arrives. Ordered Oct 25. Going on 14 days so far. Can’t really blame the company for FedEx delays but it is still disappointing.”

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Posted 2 years ago

“It’s been over the projected shipping time and I still have not received my order”

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Posted 2 years ago

“Easy to order and very quick response to my email for correction on order. Only two stars for the poor quality of picture on dolls. Faces had lines all over where stretched by computer printer I assume. Unfortunately will not order again. Mini me doll looks great on add but poor picture care to make it worth ordering.”

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Posted 2 years ago

HI Amanda, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 2 years ago

“After paying $54.57 I never received my snugzy. No word from them. Nothing. And I can’t get a hold of anyone to discuss it. I ordered it on May 3rd. It’s now July15th.”

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Posted 9 months ago

Ever sorry fo rthe inconvenience and delays, Wayne. Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 9 months ago

“I ordered an item and thought it would be like the one that i received as a gift. The one i received as a gift had 2 sides, both with a face picture on them, and a cheese pattern on both sides. The ones i just received had a face on one side and the other side is blue, not exactly the color of cheese. Can i get replacements that are all cheese pattern with faces on both sides?? These were $42 per piece...”

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Posted 11 months ago

Hi Robert! Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 11 months ago

“No preview to see what product will look like. No shipping updates and link sent in purchase never changes. Said it would be delivered in 14 days, but still no delivery and no communication until I received this survey. I sure hope the product is better than the customer service. Will let you know if I receive some day.”

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Posted 11 months ago

We sincerely apologize for the issues that you experienced, Thomas. Please feel free to reach out to hello@thunderbuddy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 11 months ago

“Ordered mine on April 15th, haven’t heard anything and I’ve emailed them about 5 different times.”

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Posted 1 year ago

Please feel free to reach out to hello@nerdybanana.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Posted 11 months ago

“It’s been over 2 weeks and I still haven’t even gotten a shipping notification”

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Posted 1 year ago

Hey Jeff! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

“0 Stars - TOTAL SCAM - Placed an order, my credit card was charged, my account showed no order had been placed by me, and had the correct shipping address. I made numerous attempts to contact the company to find out what the problem was and never received any communication even though I got automatic messages that said that someone would contact me back. I am still waiting to be contacted. I was left with no choice but to contact my credit card to dispute the charge. Even if an honest mistake was made, absolutely 0 customer service.”

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Posted 1 year ago

Hey James! Thank you for your review. Please do not hesitate to contact us via email if you have any further comments, concerns or suggestions you would like to share or if this has still not been resolved. We would love to make things right!

Posted 1 year ago

Thunder Buddy is rated 4.0 based on 117 reviews