Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.96

4.0 Rating 117 Reviews

73 %

of reviewers recommend Thunder Buddy

4.0

Based on 117 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

About Thunder Buddy:

Snugzy: The World's Loveable Mini Me. Create your own Cuddle Buddy online today

Visit Website

Email:

hello@thunderbuddy.com

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Thunder Buddy 5 star review on 24th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I payed for faster shipping, but my order still took over a month to arrive. They refunded me 15% plus the extra shipping costs. I got the Egg Thunder Buddy. It looks okay, but not as good as the pictures. The shape of the pillow is very spherical, and the yolk/face is placed more in the center making it look less like an egg. It’s soft and feel good in quality though.”

Helpful Report

Posted 2 years ago

“I want to start with the fact that these dolls are absolutely adorable! My only problem was how they were shipped... they came in a shipping envelope that wasn't padded, wrapped in packing tape rather tightly.....so the only way to open it was to cut the plastic open and it is a small envelope with no room at the top or bottom so even being careful, it is unavoidable to cut the doll.....which happened in my case.. They do take quite a while to recieve. But worth the wait...please change your packaging!!!!! My dolls are ruined but I am not waiting that long to return them so I'm going to stitch them.....”

Helpful Report

Posted 2 years ago

“Still hasn’t arrived. Delayed in shipping. I’ll update once it arrives. Ordered Oct 25. Going on 14 days so far. Can’t really blame the company for FedEx delays but it is still disappointing.”

Helpful Report

Posted 2 years ago

“It’s been over the projected shipping time and I still have not received my order”

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Posted 2 years ago

“Easy to order and very quick response to my email for correction on order. Only two stars for the poor quality of picture on dolls. Faces had lines all over where stretched by computer printer I assume. Unfortunately will not order again. Mini me doll looks great on add but poor picture care to make it worth ordering.”

Helpful Report

Posted 2 years ago

HI Amanda, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 2 years ago

Thunder Buddy is rated 4.0 based on 117 reviews