Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.96

4.0 Rating 131 Reviews

73 %

of reviewers recommend Thunder Buddy

4.0

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About Thunder Buddy:

Snugzy: The World's Loveable Mini Me. Create your own Cuddle Buddy online today

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Email:

hello@thunderbuddy.com

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Thunder Buddy 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have NEVER received an email response back about my 5 dog toys having NO squeakers in them as advertised. Paid over $130 for all of these and they are just pillows without squeakers for the dog toys that I ordered. I received a response on Facebook messenger that they were sorry and requested a video of the product and would make this right right away. I responded right away with a video showing no squeakers in the products. That was 5 days ago, and I have never received another response. Horrible customer service. Still hoping for a resolution but at this point, I will never order again or recommend anyone else to use this company!”

Helpful Report

Posted 4 days ago

“I was quite shocked when I opened the package and saw the pillow with my grandson's face on it. I won't be giving it to him as I think he will be frightened. If I had seen a preview of what it would look like, I would not have ordered it. Thank you”

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Posted 4 days ago

“I have not yet received my Thunder Buddy. If I ever do, I will write a better review.”

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Posted 1 week ago

“My order was not received even though it says delivered. Can’t rate because the order wasn’t delivered”

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Posted 1 week ago

“Waiting on an email response as I received my order of 5 dog toys yesterday and they have NO SQUEAKERS! Product description guarantees a squeaker in each dog toy. Hoping to get a response to get a refund or products remade and shipped as advertised.”

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Posted 1 week ago

“Very happy with my order from Thunder Buddy. Unique products of great quality plus fast delivery & great communication.”

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Posted 1 month ago

“I spent a bunch of time lining up the picture so it showed the witch hat. The design I set up was not followed. The face was too big and you can’t see the hat. It looks dumb.”

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Posted 1 month ago

“Decent product but incredibly long international shipping was not disclosed in beginning”

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Posted 1 month ago

“I was a bit hesitant about buying from a company I've never heard of but I took a chance. I am so happy I did! I LOVE my photo pillow! It turned out great! 10/10! Shipping was fast. I'm definitely getting more as gifts for family members.”

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Posted 1 month ago

“Omg! I'm OBSESSED!!!! I love mine! I saw a lady with one of her husband on a show that I watched and I just had to get one for myself! I am so happy with it! I need more! 🤣”

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Posted 2 months ago

“It was amazing, my grandson loved it..thank you”

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Posted 3 months ago

“I am extreamly upset by the way, my thunder buddy turned out. I ordered it from my best friend when I went abroad so she would have a funny way to keep me at her apartment, but it turned out so god-awful and demented it barely looks like me. It is not at all what was advertised to me, and when I tried to email for help or explanation received nothing back. Overall, such a poor experience will not be ordering from this company again Below are pictures of the pillow I thought I was getting vs what u ordered.”

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Posted 4 months ago

“Not sure what delivery service is used but they're no good. My package was supposed to be delivered to a business and it was just left outside somewhere. Nobody was able to find it and it has gone missing. $50 wasted.”

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Posted 4 months ago

“This product is great. My dog loves it. Nice and durable. My dog bites it but it hasn't ripped apart yet. I would definately recommend and buy again.”

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Posted 5 months ago

“Great pillow for gifts!”

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Posted 5 months ago

“Got it as a gift looks great and good quality, my nephew was delighted with it for his birthday.”

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Posted 5 months ago

“quick and great service!”

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Posted 6 months ago

“Love it!!!!!!!!!”

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Posted 6 months ago

“My DIL loves this pillow I got for her!!”

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Posted 6 months ago

“I got a Thunder Buddy for an 80th birthday and th pillow came out perfect. The picture was very clear and the backing was so soft. My order arrived very quickly even though it came from The Netherlands. I was very pleased and would highly recommend this company!”

Helpful Report

Posted 8 months ago

Thunder Buddy is rated 4.0 based on 131 reviews