The Rug Shop UK Reviews

4.9 Rating 140 Reviews
99 %
of reviewers recommend The Rug Shop UK
4.9
Based on 140 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

About The Rug Shop UK:

The Rug Shop UK is your one-stop shop to find the rug you've always wanted. We have over 15,000 designs and colors for you to choose from, including kid's rugs, and rugs ideal for your kitchen or bedroom.

We have large living room rugs in many styles like wool, shaggy, and striped to name just a few. All are guaranteed to be the lowest prices online thanks to our price match promise.

If you find any of our rugs cheaper online, we will not only match the price, but we will beat it, guaranteed. All our rugs are carefully selected from leading designer brands to compliment your home perfectly. Whether you're looking for modern contemporary or classic traditional styles, with our extensive range of rugs you're sure to find just what you're looking for.

We've made selecting new rugs as easy as possible with our newly designed website, simply filtering by brand, color, style, and size. We've also taken great care in ensuring all our products are represented as accurately as possible, using professional photography and product videos, this helps you see the rug in as much detail as possible.

Here at The Rug Shop UK, we have made the delivery process of your order as easy and straightforward as possible, once your order has been placed you will receive a confirmation email informing you of the average delivery time, on the day we dispatch your order you will receive an email and text letting you know your order is on its way, we even include the tracking number so you can track your order.

Visit Website

Phone:

01138879393

Email:

sales@therugshopuk.co.uk

Write Your review

Tell us how The Rug Shop UK made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Lovely colourful rug. Good service. Thank you
Helpful Report
Posted 5 months ago
Excellent value , Highly recommend ! Beautiful rug ! Order #2000067309
Helpful Report
Posted 5 months ago
We brought our beautiful lrg rug from The Rug shop . Brilliant quality amazing service and came very quick . Would definitely recommend.
Helpful Report
Posted 5 months ago
Lovely rug exactly as it appeared on the website, great quality, delivered in a very timely manner, well packaged and really adds the finishing touch and splash of colour to our new oak floor in our lounge (Order #2000066941).
Helpful Report
Posted 5 months ago
This is the third rug I've bought from here this last year and have been highly delighted with both rugs and delivery.
Helpful Report
Posted 5 months ago
Good communication, very good price for an excellent quality product - very pleased with our new rug!
Helpful Report
Posted 5 months ago
Excellent price and stunning customer service!
Helpful Report
Posted 5 months ago
Brilliant value for money, really pleased with the colour of my rug. Delivery was prompt and hassle free. Would definitely recommend.
Helpful Report
Posted 5 months ago
Fantastic rugs, value for money! My first first choice for rugs!!
Helpful Report
Posted 5 months ago
Love my rug great quality great value for money and fab service.
Helpful Report
Posted 5 months ago
Lovely item! Great customer service, especially after being let down twice by a different rug company! Would 100% recommend.
Helpful Report
Posted 5 months ago
Fantastic rug, which was significantly better value than similar rugs in NEXT etc. arrived quickly and looks beautiful. Very happy with my purchase.
Helpful Report
Posted 5 months ago
The rug I ordered looked exactly like the online picture. I was worried it would not be so thick and fluffy as the picture but was delighted when it arrived. Delivery took a few days but I was not in a rush so was perfectly happy with the timescale. The rug was rolled and well packaged. It did not immediately lay flat, which was to be expected after having been rolled, but it flattened out within hours. Very happy with my purchase and would definitely use The Rug Shop again. (Order no 1000046550)
Helpful Report
Posted 5 months ago
Excellent product and service. Very pleased with the rug. Looks beautiful.
Helpful Report
Posted 5 months ago
Order No: 2000066973 Third time purchasing from The Rug Shop…. Excellent service and fast delivery every time. Products are of good quality and as described … I wouldn’t buy from anywhere else!
Helpful Report
Posted 5 months ago
Great service & very reasonable in price..
Helpful Report
Posted 5 months ago
Very happy with my rug really good quality and price and super fast delivery x #2000067001
Helpful Report
Posted 5 months ago
I have just recieved my second rug from the Rug Shop, I am absolutely delighted with them both, design and quality are second to none, excellent value for money.
Helpful Report
Posted 5 months ago
The rug is lovely and has made a huge difference to the space. The website is easy to use and the service and delivery was quick and efficient. Will use again.
Helpful Report
Posted 5 months ago
So delighted with thi rug. I already have 2 smaller ones and they are so hard wearing. Best rugs I have ever had.
Helpful Report
Posted 5 months ago
The Rug Shop UK is rated 4.9 based on 140 reviews