Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,757 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I have not used the touch up pen yet I thought that i would comment on the excellent website and service provided by Touch Up Paint Factory. The website is full of great information and the service has been first class from start to finish. I have no doubt that the product will be just as good. 5 stars.”

Helpful Report

Posted 1 year ago

What a lovely comment, Kenneth! 💙 It’s wonderful to hear that the website and service from us, have impressed you so much. A well-informed site and first-class service really do set the tone for a great experience. We’re confident you’ll be just as pleased with the touch-up pen when you give it a go. Thanks for sharing your thoughts—⭐⭐⭐⭐⭐

Posted 1 year ago

“Good product easily applied with good results.”

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Posted 1 year ago

That’s wonderful feedback, Neil. Here’s to many more successful applications ahead! 💖

Posted 1 year ago

“Quickest service I have had for a while on an internet purchase.”

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Posted 1 year ago

Hello Anthony! It’s always refreshing to experience such speedy service when shopping online. Here’s hoping for many more swift purchases in the future, and thank you for choosing Touch Up Paint Factory. 💙🤩

Posted 1 year ago

“Excellent colour match”

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Posted 1 year ago

Hi! 🙌 An excellent colour match can truly make all the difference in maintaining that awesome vehicle. It sounds like you're a winner of finding the right paint for you! Here’s to more successful touch-ups ahead! 🚗✨

Posted 1 year ago

“Perfect colour matching quick postage fantastic company”

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Posted 1 year ago

That’s brilliant to hear, Mark! 🌟 Glad that we are hitting all the right colours for your experience. Here’s to keeping your vehicle looking its best! Cheers! 🥂 💙

Posted 1 year ago

“Excellent product and service very good 👍”

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Posted 1 year ago

Hello Brian! 🤩 Thank you for the lovely feedback! It’s fantastic to know that both the product and service met your expectations. Here’s to more excellent experiences ahead! 💙

Posted 1 year ago

“Quick dispatch and easy to deal with from there web site.”

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Posted 1 year ago

That's wonderful feedback! It's always a pleasure when the entire process, from ordering to delivery, goes smoothly. Here’s to more hassle-free experiences in the future, Richard! 🚚 ⚡ 🤩

Posted 1 year ago

“Super résultat. La couleur est la même que l'originale”

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Posted 1 year ago

That’s fantastic to hear, Clément! It’s always a joy when the colour matches perfectly. Here’s to keeping that car looking as good as new! Cheers! 🥂 🚗✨

Posted 1 year ago

“Very good colour match & speedy delivery ' would buy again.”

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Posted 1 year ago

We’re thrilled to hear that your experience has been positive! It’s wonderful to know you’re considering purchasing from us again. If there’s anything specific you’d like to explore or if you have any questions, feel free to reach out. We’re here to help!

Posted 1 year ago

“I received my order earlier than expected.”

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Posted 1 year ago

Wonderful! Glad that you're satisfied with the speedy delivery. 🚚⚡ ⭐⭐⭐⭐⭐

Posted 1 year ago

“Great colour match. Easy to use,ideal for bigger scratches. Simple to use”

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Posted 1 year ago

Awesome, Paul! Thank you for sharing your experience in using Touch Up Paint Factory for large scratches. We appreciate the feedback and we look forward to serving you again in the future! 💙

Posted 1 year ago

“The Touch up pen paint was such a good match excellent product with prompt delivery.”

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Posted 1 year ago

Thank you for your great feedback! We’re delighted to hear that the touch-up pen was a perfect match and that you were pleased with the prompt delivery. Here's to more miles to you, Gary! 💙

Posted 1 year ago

“Bonjour, Je suis deçu par la couleur qui n'est pas tout à fait en accord avec le vélo qui pourtant vient d'être acheté A ce prix là je m'attendais à mieux Guillaume”

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Posted 1 year ago

Hello Guillaume! 👋 We’re sorry to hear that the colour doesn’t quite match your bike, especially since it’s a recent purchase. We understand your disappointment and apologise for any inconvenience this has caused. We’d be happy to help resolve this issue. Could you please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 include additional information about the problem and add some photos so we can better understand the situation and find a satisfactory solution for you. Thank you for your understanding and patience. We’re here to ensure you get the best possible result.

Posted 1 year ago

“amazing service... rapid delivery and spot on colour match”

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Posted 1 year ago

Awesome! Thank you so much for sharing your Touch Up Paint Factory experience.

Posted 1 year ago

“Great colour match and easy to use.”

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Posted 1 year ago

Fantastic, Kevin! Thank you so much for sharing your experience and for choosing us! 💙

Posted 1 year ago

“Good colour match. A little difficult to start the paint flow when depressing the 'wick' but fine when it eventually started.”

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Posted 1 year ago

Hi there! 👋 We’re glad to hear that the colour match was spot on. We’re sorry to hear about the initial difficulty. If you have any further questions or need assistance, please feel free to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to help ensure everything works smoothly for you!

Posted 1 year ago

“Always use this company paint is proper colour match servceand delivery aways very quick thanks”

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Posted 1 year ago

Thank you for your continued trust and positive feedback! It’s wonderful to hear that the colour match, service, and delivery have consistently met your expectations. We’re grateful for your support and look forward to assisting you again in the future. If you ever need anything or have any questions, just let us know. Thanks again, Iain! 🚗✨💙

Posted 1 year ago

“Very good service and perfect paint match”

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Posted 1 year ago

Hello Trevor! We're delighted to hear that our paint match and service met your expectations. Wishing you many happy miles ahead!🚗✨

Posted 1 year ago

“thge paint did not flow very well was expecting more reliable product was very dissapointed”

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Posted 1 year ago

Hello Phil! 👋 Thank you for sharing your feedback. We’re sorry to hear your disappointing experience. If you’d like to discuss this further or need assistance with a resolution, please don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to ensure you have the best possible experience with our products.📧 📞

Posted 1 year ago

“Excellent company, wouldn't use anyone else, exact match every time, highly recommended”

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Posted 1 year ago

Thank you so much for the glowing review, Joseph! We’re thrilled to hear that you consistently get an exact match and we are now your go to touch-up paint company. Your high recommendation means a lot to us. If you need any further assistance, we’re always here to help. Here’s to keeping everything looking perfectly matched and fabulous! 💖🚗✨

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,757 reviews