Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,464 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 28th March 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“work really well. will purchase again”

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Posted 1 year ago

Thank you for the brilliant ⭐⭐⭐⭐⭐ review, John! We look forward to serving you again in the future!

Posted 1 year ago

“Great price, great service and great product.”

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Posted 1 year ago

Hi there, John! Thank you so much for your kind words and 5-star review! 🌟 Your satisfaction is our top priority, and it’s wonderful to know we’ve hit the mark for you.

Posted 1 year ago

“Perfect colour match to a 2008 mercedes E class! Fantastic coverage and results looking realy good Waiting to do a machine polish but very happy!”

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Posted 1 year ago

Wow, thank you for the fantastic review! 🌟 It’s wonderful to know you're happy with the product, and we’re excited for you to see the final look after the machine polish.

Posted 1 year ago

“Very good”

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Posted 1 year ago

Awesome, Michael! 💓

Posted 1 year ago

“Good primer pen and good colour match to BMW Blue not tried the Porsche Red match yet. Only complaint is the cleaning wipes only got 2 packs and the wipes are large so re-sealed one with tape. Either more smaller wipes or re-sealable sachets would be nice. Overall good product recommended.”

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Posted 1 year ago

Hello Dean! Thank you so much for your feedback! 😊 We appreciate your suggestion regarding the wipes. We’ll definitely forward this to our team for future product improvements. If you have any more thoughts or need further assistance, please don’t hesitate to reach out.

Posted 1 year ago

“Was bought for a freind so I haven't used it my self .”

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Posted 1 year ago

Hello Andrew! Thank you for your review! We hope your friend finds the product just as expected. Once they’ve had a chance to use it, we’d love to hear their feedback. If you or your friend need any assistance or have any questions, please don’t hesitate to reach out to us. We’re here to help! 🚗✨

Posted 1 year ago

“Great product, perfect colour match. I would buy again.”

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Posted 1 year ago

Hello Adrian! Thank you for your kind words! We're delighted that you're pleased with your experience. We look forward to serving you again in the future. 💖

Posted 1 year ago

“Good product and colour match but the brush seems too thick to spot out chips - happy with the results after removing 'extra' coverage than I wanted . Could there not be spare brushes supplied so you can alter the brush size and reuse.”

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Posted 1 year ago

Hello Barry, thank you for sharing your experience with the paint match and for your valuable feedback on the brushes. We’ll be sure to pass this along to our team for future product enhancements. If there’s anything else you’d like to share or if there’s any other way we can assist you, please let us know. We’re here to help!🚗✨

Posted 1 year ago

“Easy ordering process, and fast delivery at a great price”

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Posted 1 year ago

Hi Mr. Bell! Thank you for sharing your positive experience with us. 🤩 We’re delighted to hear that the ordering and delivery process was smooth and easy for you.

Posted 1 year ago

“Fantastic service and great colour match even beat the touch up paint supplied by the main dealer when I purchased the car. Will be trying their touch pen next see if that matches up. 👍”

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Posted 1 year ago

Thank you for the great review! 🎉 Glad to hear you're satisfie with your experience. We’re excited for you to try our pen next. If you need any assistance, we're here happy to help!

Posted 1 year ago

“Very impressed with colour match and the application”

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Posted 1 year ago

Thank you for the great feedback, Spencer! 🌟 We’re glad to know that you’re satisfied with both the colour match and the application. Thank you for sharing your Touch Up Paint Factory experience! 💙

Posted 1 year ago

“Great product, swift delivery.”

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Posted 1 year ago

Glad to hear that we have met your expectations with regard to the paint and delivery, Andy! 🚚

Posted 1 year ago

“Not correct colour code for vehicle. Not worth it. Not even for minor touches.”

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Posted 1 year ago

Hi there, Marc! We're sorry to hear that the colour wasn’t correct for your vehicle. 😔 We definitely want to make sure you get the right match. Please reach out to us at info@touchuppaintfactory.co.uk so we can resolve this issue and help you with the correct paint. We appreciate your feedback and are here to assist you.

Posted 1 year ago

“I purchased two products so far and will purchase more in the future. The pens and touch up are both excellent products and the service is 5*****.”

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Posted 1 year ago

Hi there, Clive! Thank you so much for the glowing 🌟🌟🌟🌟🌟 review! We’re thrilled to hear that you’re pleased with both the pens, and that our service has earned a 5-star rating from you. We look forward to assisting you with your future purchases. If you need anything, don’t hesitate to reach out!

Posted 1 year ago

“The touch up pen was a very poor colour match and almost impossible to get out of the pen even following the instructions. Don't waste your money as I did. Was left with nothing but a much darker colour dot on the car.”

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Posted 1 year ago

Hi Jason! We're truly sorry to hear about your experience with the pen. 😔 It’s disappointing to know the colour match wasn’t right and that you had trouble using the pen. We want to make this right for you. Please email us at info@touchuppaintfactory.co.uk, and we’ll work to resolve the issue and ensure you get the quality you expected. Thank you for bringing this to our attention.

Posted 1 year ago

“Colour was a great match and greatly improved a very deep scratch. Recommended”

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Posted 1 year ago

Thank you for sharing your experience and for your recommendation, Andy! 🤩

Posted 1 year ago

“Can't fault this company. Paint is a perfect match the spray cap is spot on Simplez”

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Posted 1 year ago

Hello Andy! Thank you for sharing your experience using TUPF! 💙

Posted 1 year ago

“So easy to use and a great paint match, definitely recommend.”

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Posted 1 year ago

Thank you for the great review, Peter! 🌟 Your recommendation means a lot to us. If you ever need more paint or have any questions, feel free to reach out—we’re here to help!

Posted 1 year ago

“The touch up pen was very good for stone chips with a good colour match. Fast delivery”

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Posted 1 year ago

Thank you for the 5-star review! 🎉 We’re pleased to hear that the touch-up pen worked well for stone chips, with a great colour match and fast delivery. If you have any more touch-up needs or questions, don’t hesitate to reach out. We’re here to help!

Posted 1 year ago

“Good touch up for car”

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Posted 1 year ago

Thank you for your feedback, Paul! 💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,464 reviews