Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,457 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 25th March 2026

Laurence M

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the colour of my car. Know where near it Very disappointed”

Helpful Report

Posted 1 year ago

Hello Jim! We’re sorry to hear that the colour match wasn’t as expected. We understand how frustrating this must be. Please know that we stand by our 100% colour match guarantee and are committed to resolving this for you. Could you please contact us at +44 (0) 1295 380 495 or info@touchuppaintfactory.co.uk? We’d like to work with you to find a solution.

Posted 1 year ago

“Just have a time to use, the colour is spot on, and looks great Thank you”

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Posted 1 year ago

Thank you for sharing your experience, Hilda! ⭐

Posted 1 year ago

“It's the best touch up paint I have ever used.”

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Posted 1 year ago

Thank you for your kind words, James. 💙 We’re committed to maintaining the high quality of our products and service and will continue to strive for excellence.

Posted 1 year ago

“Perfect match, great service”

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Posted 1 year ago

Wonderful, Peter! 💙

Posted 1 year ago

“Ive now bought one for both of my cars, my wife's and both of my Father's. Colour match is perfect, actually better than the Porsche OE touch up I bought previously! Really easy to use and dispatched quickly. Happy to recommend”

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Posted 1 year ago

Hi Richard, it's great to hear that after your success, you’ve now bought touch-up paint for both of your cars and your family's vehicles as well! We greatly appreciate your recommendation. If you need any further assistance or have more feedback, just let us know. We’re always here to help! 🤩

Posted 1 year ago

“Delivered quickly and well packaged, good instructions, however it is difficult to use on a vertical panel as opposed to a horizontal panel as the paint doesn't run in to the pen nib via gravity”

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Posted 1 year ago

Hello James, thank you for sharing your experience with us. We understand your frustration and we are sorry if you had issues using the paint. If you have any suggestions or need tips on how to handle this, please let us know. We’re here to help and want to make your experience as smooth as possible. 🚗✨

Posted 1 year ago

“Very good product,colour spot on,did have an issue with the felt tip,but easily remedied by Bob at Touch Up Paints,thanks again”

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Posted 1 year ago

Thank you, Graham, for sharing your Touch Up Paint Factory experience. Thank you for the opportunity to make things right with the initial hiccup. 🤩🤩 Awesome ⭐⭐⭐⭐⭐!

Posted 1 year ago

“The order was shipped and delivered, great service. I have not used the paint as yet.”

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Posted 1 year ago

Hello Mark! We’re glad to hear that your order was shipped and delivered smoothly. We’re confident that you’ll be pleased with the paint once you start using it. If you need any tips or have questions when you’re ready, don’t hesitate to reach out. We’re here to help! 🚗💙

Posted 1 year ago

“Easy to order, arrived on time, perfect match, full marks.... No hesitation in recommending T UP Paint factory. Very happy.”

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Posted 1 year ago

Thank you for the brilliant ⭐⭐⭐⭐⭐ review, Paul! We're glad that we've met your expectations with our service and product. Happy driving! 🚗✨

Posted 1 year ago

“Excellent product easy to use and application is easy,colour matches perfectly, would recommend.”

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Posted 1 year ago

Hi Robert, thank you for sharing your Touch Up Paint Factory experience. Your recommendation means a lot to us! If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We’re here to help! 💙

Posted 1 year ago

“After chipping my brand new Giant Propel race bike I managed to colour match the damage with the paint stick. It looks great and has rectified a really blatant chip on the paint work. Very happy with the product.”

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Posted 1 year ago

Hi Chris, thank you so much for your awesome review! It’s great to know that it’s made such a difference and fixed that noticeable chip. Your satisfaction is our priority, and we’re really pleased to hear you’re happy with the product. 🚗✨

Posted 1 year ago

“Ive not used it on the car just yet but the colour looks to match my car perfectly.”

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Posted 1 year ago

Hi Neville, we’re glad to hear that the colour is a perfect match for your car. We’re confident that you’ll be pleased with the results once you start using it. If you need any tips or have any questions when you’re ready to apply, feel free to reach out. We’re here to help! 🌈🚗

Posted 1 year ago

“Wanted some touch up paint for my car wheels looked on line and saw this company put my colour code in and got a match, ordered it and it came within a few days, did my wheels and it looks like new perfect match well pleased big bottle will buy again in future when I need more. I would definitely recommend this company.”

Helpful Report

Posted 1 year ago

Hi Peter, thank you for sharing your experience with us! 🌟 We’re thrilled to hear that everything from ordering and delivery to the application results went smoothly. Your recommendation means a lot to us, and we’re looking forward to serving you again in the future. 🎨🚗✨

Posted 1 year ago

“Was very impressed with the finish of the repair, now just need to apply the 2k clear coat”

Helpful Report

Posted 1 year ago

Hello Gary, it’s great to know that our product has helped you achieve such a satisfying result. We’re confident the 2k clear coat will be the perfect finishing touch. If you need any tips or further assistance while applying it, just let us know. We’re here to help! 💙🚗

Posted 1 year ago

“I’m not complaint about the product, I can’t complain about it because I have not yet received it. I am getting repeated messages from DHL saying they are delivering today, this has been 3 days on the trot and I am getting increasingly annoyed. You need to seriously consider switching to an alternative and more reliable delivery service. I will review the product when I actually receive it!!”

Helpful Report

Posted 1 year ago

Hi Lucy, we’re really sorry to hear about the trouble you’ve had with the delivery – we understand that it's incredibly frustrating. While we’re confident in the quality of our product, we’re genuinely sorry for the delivery issues you’re experiencing. In the meantime, if you need any assistance or updates on your order, please feel free to reach out to us directly at +44 (0) 1295 380 495 or info@touchuppaintfactory.co.uk. We’re here to help and will do our best to resolve this for you as quickly as possible.

Posted 1 year ago

“Very good paint match, the spray pattern gives a good finish. Very pleased.”

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Posted 1 year ago

Hi John. Thanks for the awesome review! If the paint could high-five, it would! 🙌 If you need anything else or have more feedback, just give us a shout. We’re always here to help!

Posted 1 year ago

“The paint on my mountain bike was a poor match, but I did receive a full refund straight away so it is worth trying a paint, there is nothing to lose.”

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Posted 1 year ago

Hi Paul, we are sorry for any inconvenience caused. We appreciate your trust and for giving us the opportunity opportunity to make things right for you. Should you give us another chance in the future, just know that we stand by our 💯% colour match guarantee.

Posted 1 year ago

“Can't give a true review just yet!! Still preparing car door , will write a review soon as I spray! Mr S Ashmore”

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Posted 1 year ago

Hi Steve! We’re excited to hear that you’re gearing up for the big spray! We’re sure your car door will soon be looking as fantastic as your review. Can’t wait to hear your thoughts once you’ve completed your masterpiece. In the meantime, if you need any tips or assistance, we’re just a call or email away! 🚗✨

Posted 1 year ago

“Absolutely over the moon with the touch up paint. So easy to use. Highly recommend Touch up paint factory 10/10 very happy customer”

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Posted 1 year ago

Hi Janet, thank you for the stellar 🌟🌟🌟🌟🌟 review! Glad to hear that you're a one happy customer. If happiness were a colour, we'd say it’s a perfect match! Your high recommendation is like a cherry on top. If you need any more help or just want to share more great news, we’re here for you! 🔥🚗

Posted 1 year ago

“Excellent product, every thing I needed to respect a wing with clear instructions for a beginner like me . A1.”

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Posted 1 year ago

Hi there, Clifford! It’s wonderful to know that everything in the kit has been useful in your repair journey as a beginner! Thank you for rating us a perfect ⭐⭐⭐⭐⭐! 💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,457 reviews