Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,465 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 28th March 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service paint came very quickly and is a perfect match. Used this company before and will use again.”

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Posted 1 year ago

Thank you for the awesome 5-⭐ review, Marcus! It’s great to hear you’ve had a positive experience with us before and plan to return. We look forward to serving you again! 💙

Posted 1 year ago

“Works well and an exact match”

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Posted 1 year ago

Hello, Christopher! We’re thrilled to hear that our colour match and product have met your expectations.🎨

Posted 1 year ago

“Was trying to spray whole roof panel, but couldn’t get an even coverage.”

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Posted 1 year ago

Hello Terence, we're sorry to hear you had trouble getting an even coverage on your roof panel. We’d love to help you achieve the perfect finish. Please email us at info@touchuppaintfactory.co.uk, and our paint experts will be happy to provide guidance and tips for a smoother application. We look forward to assisting you!

Posted 1 year ago

“Paint did not match my vehicle car now needs bumper and bonnet respray”

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Posted 1 year ago

Hello Tony, we're sorry to hear that the paint didn’t match as expected. We definitely want to make this right for you. Please email us at info@touchuppaintfactory.co.uk with your details, and we’ll do our best to resolve the issue. Thanks for bringing this to our attention, and we hope to sort this out for you promptly.

Posted 1 year ago

“Reliable colour matching, availability of someone to talk to if needed, combined with rapid delivery: what's not to like.”

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Posted 1 year ago

Hi there, Bill! Thanks for the glowing feedback! We’re delighted to hear that our colour match, delivery, and support hit the mark for you. We look forward to serving you again in the future! 💙

Posted 1 year ago

“Excellent service and product. Colour match was perfect and the kit came with all the bits needed to complete the job. Definitely recommended and I will use again.”

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Posted 1 year ago

Hello John! Thanks ever so much for the brilliant review! If you ever need to touch up a vehicle in the future, we’ll be here, ready for your next touch-up adventure! 💙

Posted 1 year ago

“Tried other touch up paint providers and they did not come close. The Touch Up Paint Factory was spot on perfect.”

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Posted 1 year ago

Wow, Nigel! Thank you for the awesome feedback! We’re thrilled to hear that our touch-up paint hit the mark. If you ever need more magic for your touch-ups, you know where to find us! 🤩

Posted 1 year ago

“Delivery was quick, however I haven't used the paint yet,bought in readiness for stone chips etc.”

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Posted 1 year ago

Thank you for your feedback, Alan! We're glad to hear the delivery was quick. 🚚💨 ⚡ When you’re ready to use the paint, if you have any questions or need assistance, don’t hesitate to reach out. We're here to help!

Posted 1 year ago

“Does exactly what it says and a perfect match.”

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Posted 1 year ago

Hi there, Philip! Glad to hear it’s a perfect match and does exactly what you need! 💙

Posted 1 year ago

“Does exactly what it says wonderful customer service and little extras and tips on usage.”

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Posted 1 year ago

Hello Ian! Thank you for sharing your experience using our paint. 💙

Posted 1 year ago

“Pretty poor results on tiny chips on my MX5 2020. Paint does not sink into small chip even. On a drop.”

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Posted 1 year ago

Hello Tom! We are sorry for the inconvenience you experienced with our paint. Can you please send us an email at info@touchuppaintfactory.co.uk to work with a resolution with our team? We wanted to turn things around for you.

Posted 1 year ago

“Yes i used paint pen today...and best thing i bought....”

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Posted 1 year ago

Thank you for your awesome rating and review, Tariq! 🚗✨

Posted 1 year ago

“Very poor touch up pen...Not as your video shows...takes for ever for the paint to come through to the poor quality felt like tip...after just a few dabs as per video on the test card supplied(very clever video editing you don't show how long it takes for paint to flow) when eventually paint does flow through the end of the felt like nib is like a cotton wool bud, then like others have mentioned when trying to cover small stone chips on your bonnet it looks like it's got measles..Thought this product was going to be a game changer...it's not until you solve the poor quality felt like nib on the touch up pen..Will not be buying again expensive for what you get.”

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Posted 1 year ago

Hello there, we're really sorry to hear about your experience with our pen. It sounds like our product didn't quite perform as expected, and we apologise for any frustration caused. Your feedback is invaluable, and we'd like to make things right for you. Please get in touch with us directly at info@touchuppaintfactory.co.uk so we can address the issue. We're here to turn this experience around and provide you with the quality you deserve. Thanks for bringing this to our attention!

Posted 1 year ago

“The paint worked really well, considering I was using it outside, and the colour was a good match(very slightly lighter than the old paint). I went over it with 2,500 grit Wet & Dry the next day then polished it with T Cut and it did the trick. Would definitely use it again, but on a calmer day next time.”

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Posted 1 year ago

Thank you for your fantastic review, David! It sounds like you turned a breezy day into a masterpiece! We're glad our paint did the trick, even outdoors. Next time, we'll hope for calmer weather to make your touch-up even smoother. Here's to keeping your ride looking sharp! 🥂🚗✨

Posted 1 year ago

“Came promptly, easy to use and works well.”

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Posted 1 year ago

Awesome, Andy! Thank you for sharing your ⭐⭐⭐⭐⭐ experience using TUPF!

Posted 1 year ago

“Great product good value good delivery time would recomend no problem, would use again.”

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Posted 1 year ago

Thank you so much for your glowing review, Stephen! We're thrilled that you found our product great value with speedy delivery—sounds like we're hitting all the green lights! We'd be delighted to have you back again anytime you need. 🙌

Posted 1 year ago

“Excellent colour match. Received paint quickly”

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Posted 1 year ago

Awesome, Ian! Thank you for sharing your experience with TUPF! 💙

Posted 1 year ago

“Had the touch up paint that matched my bicycle. Easy to order on website and quick delivery.”

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Posted 1 year ago

Thank you for your review, Roger! We're delighted that we could assist in keeping your bicycle looking its best with our touch-up paint. If you ever need more paint or have questions about car or bike care, don't hesitate to reach out. Happy riding! 🌈🔥

Posted 1 year ago

“Delivery of paint from the pen is very poor.”

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Posted 1 year ago

Hi there, Jeffrey! We're sorry to hear about the issue with the delivery of your paint pen. That's not the smooth journey we aim for! Please get in touch with us directly at info@touchuppaintfactory.co.uk so we can sort this out for you. We're here to make sure you get the quality and service you deserve. Looking forward to making things right for you!

Posted 1 year ago

“Arrived promptly and colour matched pretty well .”

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Posted 1 year ago

Thank you for rating us a perfect ⭐⭐⭐⭐⭐, David! 🚗✨

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,465 reviews