Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,311 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promptly delivered, thank you.”

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Posted 2 months ago

Happy to hear you had a positive delivery experience with us, Jim! 🚚⚡💙

Posted 2 months ago

“Perfect match for my giant revolt x paint!”

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Posted 2 months ago

Wonderful! Thank you so much for sharing your paint match experience, Francis! 🎨

Posted 2 months ago

“Great service, prompt delivery and touch up paint stick was the exact colour, used the stick on some stone chips and couldn't see any marks after applying. So easy to use.”

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Posted 2 months ago

Hello Graeme! Thanks so much for your fantastic review! We’re chuffed to hear you had a top experience. 🚙✨

Posted 2 months ago

“Easy to order with good response from company,”

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Posted 2 months ago

A huge thank you for your wonderful 5-star review, Vince! We’re so happy to hear you had a speedy and helpful experience with the support. 💙

Posted 2 months ago

“Quick delivery, good informative service.”

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Posted 2 months ago

Lovely! Thank you so much for sharing your experience with us, Mike! ⭐⭐⭐⭐⭐

Posted 2 months ago

“Repaired the scratches on my camper van. Thank you.”

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Posted 2 months ago

Sorry to hear you’re having trouble with the pen, Laurence! Sometimes the paint can be a bit stubborn, but no worries – try giving the tip a gentle shake or a little press to help get the paint flowing. If you're still having issues, don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 – we’re here to help!

Posted 2 months ago

“Excellent service, Touch Up Pen brilliant and colour match perfect.”

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Posted 2 months ago

Hello TIm, Thank you so much for the kind review!

Posted 2 months ago

“All good great turn around delivery All my Hyundai Tuscon vin ( VRN ) mixed in silver Not used as yet ( will once it’s easy to dry ) Tony ( Ware ) Hertfordshire”

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Posted 2 months ago

Hello Tony! Thank you so much for sharing your delivery experience. Should you need help, do let us know.

Posted 2 months ago

“Excellent colour match. Very quick turnaround from order to delivery. Easy to apply with comprehensive instructions. A good quality product.”

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Posted 2 months ago

Hi there, Andy! Your review has made our day! Thank you for the 5 stars experience.

Posted 2 months ago

“Fantastic. Good instructions and I can't see where I touched up”

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Posted 2 months ago

What a brilliant review, Debbie! Thank you for your kind words and for taking the time to share your experience with us. We look forward to seeing you and your car again.

Posted 2 months ago

“Top quality coatings, perfectly matched.”

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Posted 2 months ago

Hi there, Douglas! We’re so glad you had a wonderful experience with us! Thank you for the 5 stars, and we hope to see you again soon.

Posted 2 months ago

“A great match and speedy delivery.”

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Posted 2 months ago

Hello Neil, thank you so much for sharing your experience. 💙

Posted 2 months ago

“I have used these guys for 3 different vehicles and one of them being a special edition coloured BMW (hard to match) and the paint has been 10/10 on all 3 occasions! Can't recommend enough!”

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Posted 2 months ago

Hello Salih! We really appreciate your continued trust and support with Touch Up Paint Factory. We’re delighted you had a fantastic experience. We’ll be here when your car is ready for another paint!💙

Posted 2 months ago

“Great product, exactly what I needed”

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Posted 2 months ago

Glad to hear your positive experience with Touch Up Paint Factory, Andy! 🚙✨

Posted 2 months ago

“Great paint colour match, and easy to apply.”

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Posted 2 months ago

Hello Alfie! Thank you so much for your review!

Posted 2 months ago

“FANTASTIC COMPANY TO DEAL WITH.. EXCELLENT PRODUCTS..GREAT COMMUNICATION.. WELL PACKAGED WITH FAST POSTAGE WITH NO HASSLE. BOUGHT A FEW TIMES AND WILL NOT HESITATE TO BUY AGAIN. 😊👍”

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Posted 2 months ago

Hi there, Mr Johnson! Thank you so much for your continued trust in Touch Up Paint Factory. We look forward to serving you and your car again in the future! 🚙✨

Posted 2 months ago

“Item not been used yet, will review when used. Very pleased with quick delivery.”

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Posted 2 months ago

Glad to hear your positive experience with us Gary! We look forward to hear back from you once you tried the paint. 🚗✨

Posted 2 months ago

“Love this touch up pen, paint this exact as the car and works great. Delivery was very fast.”

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Posted 2 months ago

Hi there, Russell! Thank you so much for sharing your experience with TUPF and for choosing us. 💙

Posted 2 months ago

“The paint pen seems OK, but it took 4 weeks for it to be delivered sadly!”

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Posted 2 months ago

Hi there, Paul! That’s definitely a long wait – we completely understand how frustrating it can be when delivery takes longer than expected. While we're glad to hear the pen itself seems to be working well, we’re sorry the delivery wasn’t up to speed. If there’s anything we can do to make up for the delay or help you moving forward, just let us know. We truly appreciate your patience!

Posted 2 months ago

“Having waited for the correct clime to be ok to stay we’ve discovered it is no where near the right colour”

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Posted 2 months ago

Hello there, Peggyanne! We are sorry to hear about your experience. We understand how frustrating this situation must be for you. However, it appears that our team has already initiated a contact with you. We look forward to hear from you so we can help you. Your satisfaction is key, and we’re here to make sure it’s sorted out for you!😊

Posted 2 months ago

Touch Up Paint Factory is rated 4.6 based on 4,311 reviews