Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,311 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

127

Anonymous

Anonymous // 01/01/2019

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“Sadly, the colour did not match given that I gave my registration, it was too dark, even allowing for sun drench. that said its a uk car and was t cut back. so i've not used it.”

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Posted 2 months ago

Hello Austin! 👋 We apoligise for any issues experienced, especially after providing the registration – we understand how disappointing that can be. Colour matching can be a bit tricky sometimes, especially with sun exposure and wear, but we want to make sure you’re completely satisfied with the result. Our team has already sent you a message and we hope we can work with you for a resolution.

Posted 2 months ago

“Had a problem with paint sent. TouchupPaintfactory were great, sorted the problem out really quick.”

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Posted 2 months ago

Awesome! Glad to hear that you had a positive experience with our support team. Thank you so much for the opportunity to help you.

Posted 2 months ago

“Ordered touch up paint from Vauxhall dealer about 3 months ago and still not arrived - ordered from Touch Up Paint Factory and it arrived in 3 days.”

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Posted 2 months ago

Thank you so much for sharing your Touch Up Paint Factory delivery experience, Terry! We're thrilled to hear that your order arrived in just 3 days. We appreciate your feedback!🚚⚡💙

Posted 2 months ago

“Excellent would highly recommend this product I used it twice and you cannot tell the difference I used the pen”

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Posted 3 months ago

We’re absolutely over the moon with your feedback, Leonard! Thanks for taking the time to leave us such a glowing review with using the paint pen two times. Should you need help, do let us know. 🚗✨

Posted 2 months ago

“excellent prroduct and wonderful value for money”

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Posted 3 months ago

Thank you for the glowing review! We’re delighted to hear that you had such a positive experience.

Posted 2 months ago

“Whilst I haven't had a chance to use the paint supplied the afterservice provided is second to none and the paint match is spot on”

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Posted 3 months ago

Hello Rosie, we're sorry to hear about your experience with the blending solution. However, we’re glad the colour match was spot on, but it sounds like the application didn’t go as smoothly as hoped. If you need any tips for getting a flawless finish or further assistance, don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We want to make sure you get the best result possible!

Posted 2 months ago

“Easy to order the correct colour. Service speedy.”

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Posted 3 months ago

Wonderful! Thank you so much for sharing your experience. 🚗✨

Posted 2 months ago

“Order delivered promptly, application instructions followed and super matching paint does a fantastic job.”

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Posted 3 months ago

Hello Simon! Thanks ever so much for your 5-star rating! We’re thrilled to hear you enjoyed your experience with Touch Up Paint Factory.

Posted 2 months ago

“Great product, good instructions”

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Posted 3 months ago

Awesome, Shirley! Thank you so much for leaving such a good feedback with the product and the assistance via instructions provided with the kit. Should you need help, we are always here ready to help! 🚙✨

Posted 2 months ago

“I've had touch up paint factory touch ups for most of my cars over the years and very happy with the product and I will continue to use when ever i get a new car”

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Posted 3 months ago

Hello Daryl! Your awesome review has put a big smile on our faces! Thank you for the 5 stars and for sharing your experience. We look forward to assisting you and your car again! 🚙✨

Posted 2 months ago

“The service was great. I ordered online after telephoning to confirm the colour was approriate for my giant bike.”

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Posted 3 months ago

Hello Catherine! Thanks ever so much for your 5-star rating! We are glad that we were able to help you with your concern. Thank you so much for sharing your experience.

Posted 2 months ago

“Excellent service.”

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Posted 3 months ago

Wonderful! Thank you so much for your perfect 5-star review! 🌟

Posted 2 months ago

“Fast delivery, perfect paint match (Porsche Bassalt Black) I will use you guys again. Thanks1”

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Posted 3 months ago

Your 5-star feedback means the world to us, Steve! We’re so glad you had a great experience and are truly grateful for your support. Can’t wait to help you and your car again! 🥂 🚗✨

Posted 2 months ago

“Perfect does what I says on the tin 👍”

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Posted 3 months ago

We can’t thank you enough for the 5-star rating, John! Happy driving with your newly repaired car! 🚙✨

Posted 2 months ago

“Good fast delivery good communication does what it says on the tin”

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Posted 3 months ago

Thank you for the lovely review! We’re delighted to hear that everything was perfect for you. We’ll keep up the good work! Happy driving! 🚙✨

Posted 2 months ago

“Very good match”

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Posted 3 months ago

Your 5-star feedback has brightened our day, Ian! We can’t wait to have you and your car back for another fantastic experience should you need us in the future!

Posted 2 months ago

“Good colour match and delivered in time will definitely use again if needed”

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Posted 3 months ago

Hello Gary, we're thrilled to hear we met your expectations! If there's anything else we can do to enhance your experience, please don't hesitate to let us know—we’re all ears!

Posted 2 months ago

“Wasted time and money 😔 I have little scps but no work for me.”

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Posted 3 months ago

Hello Cristian! We're really sorry to hear you're feeling this way – that must be frustrating. It's always disheartening when things don’t work out as expected, especially when you've put in time and effort. If there's anything we can do to make things right or help you find a solution, just let us know at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We genuinely want to make sure you get the most out of your paint.

Posted 2 months ago

“Very good service and very good colour match”

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Posted 3 months ago

A huge thank you for the 5 stars, Raymond! We’re so happy to hear that the touch-up paint worked well for you. Your support is greatly appreciated!

Posted 3 months ago

“Perfect and great colour match”

Touch Up Paint Factory 5 star review on 31st January 2025

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Posted 3 months ago

Thank you for sharing your experience, Martin!

Posted 3 months ago

Touch Up Paint Factory is rated 4.6 based on 4,311 reviews