Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,757 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

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“I was sceptical when I ordered but it did an amazing job! You have to have patience and be gentle when applying but the colour match is 100% perfect. I found that if I let it dry for a few minutes then wet my finger tip and smooth it over it gave a great finish.”

Touch Up Paint Factory 5 star review on 5th September 2024

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience, Thomas! We're delighted to hear that the product exceeded your expectations and that the colour match was spot on. Thank you for sharing what worked well for you, it could also be helpful to others. If you ever need more guidance or have any other queries, don't hesitate to reach out. After all, patience and a little finesse go a long way, much like the perfect cup of tea! 🚗✨

Posted 1 year ago

“The colour match was perfect.”

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Posted 1 year ago

That's great to hear, Stanley! Thank you for sharing your Touch Up Paint Factory experience! ⭐⭐⭐⭐⭐ 💙

Posted 1 year ago

“Great prompt service and the correct product I ordered”

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Posted 1 year ago

Awesome! Thank you for your glowing 🌟🌟🌟🌟🌟 rating, Leslie! If you need more touch-up needs, you know where to find us! 🚗✨

Posted 1 year ago

“Originally ordered spot touch up kit for Vauxhall Astra with Techical Grey paint. Exccellent match and perfect coverage. I also had a larger patch which was too large for touch-up so have now orderd a spray kit. The car colour looks different in diferng light conditions and the supplied paint matches accurately. Highlyrecommended!”

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Posted 1 year ago

Thank you for the great feedback, David! Paint can indeed look different under various lighting conditions, so we're pleased the match remains accurate. Your recommendation means a lot to us. 🚗✨

Posted 1 year ago

“Very efficient ordering, and the colour match for a metallic finish car is perfect.”

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Posted 1 year ago

Glad to thear that your Touch Up Paint Factory experience for your metallic paint has been great, Peter. Thank you for making us a part of your journey to repair your vehicle. 🚙✨

Posted 1 year ago

“Wrong shade of white took a over a week to arrive 1st class post not impressed!”

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Posted 1 year ago

Hello Kevin, we’re really sorry to hear that you received the wrong shade of paint. We understand how frustrating this must be, especially if it impacted your schedule to paint your car. We want to make this right for you as soon as possible. Please email us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can sort this out and find a solution that works for you. Thank you for your understanding.

Posted 1 year ago

“Easy to order and quick delivery and is very easy to use”

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Posted 1 year ago

Awesome! Thank you so much for your kind words, David! 💖

Posted 1 year ago

“Absolutely fantastic product. The colour match was perfect and the application process was easy and the finish was ace”

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Posted 1 year ago

Thank you for the fantastic feedback, Mark! Glad to know that we have met your expectations with the paint. If there’s anything else you need or if you have any more projects in mind, just let us know. Here’s to more ace results in the future!🚗✨

Posted 1 year ago

“Good communication and speedy delivery a nonl nonsense approach for DIY repairs.”

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Posted 1 year ago

Thank you for your feedback, David! We’re thrilled to hear that you found our communication and delivery prompt and efficient. If there’s anything else we can do to enhance your experience, please let us know. We appreciate your support and thank you for choosing us for your touch-up repair needs!

Posted 1 year ago

“To be able to purchase the correct spray paint by providing just a car registration made the ordering so much simpler. Everything required was delivered within a few days.”

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Posted 1 year ago

Thank you for your feedback, Ron! It’s great to know that our service streamlined your experience and that we met your expectations with the delivery. Thank you for Touch Up Paint Factory. Whenever you need us, we are here! 💙

Posted 1 year ago

“Very happy with the service and product, can't fault would definitely order again”

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Posted 1 year ago

Thank you so much for your kind words, Mark. We are glad that we were able to be a part of your journey in taking care of your vehicle. 💙

Posted 1 year ago

“excellent service touch up paint was a perfect match”

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Posted 1 year ago

Awesome, Graham! Thank you so much for sharing your TUPF experience. We are glad that we could join you in touch-up car paint journey! 🎨🚗✨

Posted 1 year ago

“Very good services. Thank you”

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Posted 1 year ago

Hello Martin! Thank you for your kind words and for choosing Touch Up Paint Factory for your car paint touch-up needs. 💙 🚗✨

Posted 1 year ago

“Great quality paint, matches perfectly. Would highly recommend.”

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Posted 1 year ago

Hello Alan, thank you so much for sharing your Touch Up Paint Factory experience. 💙

Posted 1 year ago

“A brilliant colour match always get mine from these people very good”

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Posted 1 year ago

Thank you for the wonderful feedback, Michael! It’s fantastic to know that you trust us for your touch-up needs. If there’s anything more we can do to keep up or if you need any assistance, don’t hesitate to reach out. Here’s to many more perfectly matched projects! 💙 🚗✨

Posted 1 year ago

“Colour was perfect. I bought the pen. The nib is a bit large for neat, very small chips. A fine nib or brush would be better.”

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Posted 1 year ago

Hello Karen! thank you for sharing your experience with Touch Up Paint Factory. We shall forward your concern with the nib to our team for consideration with future product development. If you have any other questions or need further assistance, please let us know. We're here to help ensure your touch-up experience is as smooth and precise as possible!💗

Posted 1 year ago

“Prompt delivery. The touch up paint appears to be quite thick but does a good job of covering. A fine soft brushallows good application and a smotth finish.”

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Posted 1 year ago

Thank you for your great feedback, Charles. While you may have had challenges in using the paint, we're glad to know it’s working well for you. If you have any tips or need further assistance, feel free to get in touch. We’re here to ensure you get the best results possible!

Posted 1 year ago

“Bought a pen. Prompt delivery and good colour match but instructions say fill scratch with paint avoiding putting paint on existing paint. With narrow scratches I find this impossible.”

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Posted 1 year ago

Hello Robin! Thank you for sharing your experience. We understand that applying paint to narrow scratches can be tricky, especially when trying to avoid existing paint. We appreciate your feedback and if you have questions or need assistance in paint application, you can certainly reach out to our paint experts at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495.

Posted 1 year ago

“Very poor instructions.”

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Posted 1 year ago

Thank you for your feedback. We’re sorry to hear that the instructions provided were not as clear or helpful as you needed. We understand that clear guidance is essential for a smooth experience, and it’s disappointing when it falls short. If you require any further assistance or clarification, please don’t hesitate to contact us at info@touchuppaintfactory.co.uk or call us on +44 (0) 1295 380 495. We’re here to support you and ensure you receive the help you need.

Posted 1 year ago

“Good product, very fast delivery”

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Posted 1 year ago

Hi there, Bogdan! Thank you so much for sharing your Touch Up Paint Factory experience. 💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,757 reviews