Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,038 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,038 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

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“fast delivery and great comunication.”

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Posted 2 years ago

Thank you for taking the time to rate our service! We're delighted to have earned a perfect 5-star review from you!

Posted 2 years ago

“Delivery was good. The colour match of the paint is good. The only thing I would recommend is using a trigger attachment for the aerosol can.”

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Posted 2 years ago

Thank you for your review, Stuart! We're pleased to hear that the delivery was satisfactory and that you're happy with the colour match of the paint. Regarding your suggestion for a trigger attachment for the aerosol can, we actually offer a trigger gun as a separate accessory. While it's not included in the kit, it's available for purchase separately, providing you with the option to enhance your spraying experience. We appreciate your feedback and the opportunity to improve our products.

Posted 2 years ago

“Excellent.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Perfect match!!! Very thoughtful packaging, along with their in_house wipes for degreasing. Three cars. Three different paint orders, all Perfect match 👌”

Touch Up Paint Factory 5 star review on 23rd May 2024

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Posted 2 years ago

Thank you for your fantastic review! Glad that our product is a match to all of your three cars. Your satisfaction is our utmost priority, and we're grateful for your trust in our products. Cheers to many more perfect matches ahead! 🎨🎨

Posted 2 years ago

“As usual websites asking for a review just as you receive product and not had time to use product or see it's longevity. I'll come back with a review when I have used product and seen it's performance. As yet no comment.”

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Posted 2 years ago

Hello Andrew! Thank you for sharing your perspective! We understand the importance of providing feedback based on actual usage and performance rather than just receiving the product. We look forward to hearing from you once you've had the chance to use the product and evaluate its performance. Your thorough review will greatly assist other customers in making informed decisions. If you have any questions or need assistance in the meantime, please feel free to reach out. We appreciate your patience and look forward to your future review!

Posted 2 years ago

“Works pretty well.”

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Posted 2 years ago

Thank you for sharing your experience and for your review!

Posted 2 years ago

“Works really well, had one for my previous car , so ,had to get the same again, very pleased.”

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Posted 2 years ago

Hello Stuart! We are glad to have met your expectations with our product. Thank you immensely for taking the time to leave us a review!

Posted 2 years ago

“Bought a pen for a 9 year old Citroen C1 , perfect colour match and easy to apply”

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Posted 2 years ago

Thank you ever so much for your review, Gerard! Delighted to hear that the pen for your 9-year-old Citroen C1 was a perfect colour match. We greatly appreciate your feedback!

Posted 2 years ago

“10/10 colour matched perfectly, Bought the car with rough paint job and scratches everywhere. Should’ve took before and after pictures.”

Touch Up Paint Factory 5 star review on 22nd May 2024

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Posted 2 years ago

While before and after photos would have been splendid to showcase the transformation, your kind words speak volumes about the success of our paint on your car. Thank you immensely for your glowing review, Rafique! 💙

Posted 2 years ago

“The paint match was spot on. Very easy to use.”

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Posted 2 years ago

Hello Steve! We are truly grateful for your review! Glad that our product is easy to use for you.

Posted 2 years ago

“Great service, paint was a great match. Recommended”

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Posted 2 years ago

Absolutely splendid! We are truly grateful for your review! Delivering flawless experiences that perfectly align with our guarantee is at the heart of what we do, and your ⭐⭐⭐⭐⭐ rating means the world to us! Thank you immensely!

Posted 2 years ago

“Excellent service and advice, fast delivery, great prices. None better.”

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Posted 2 years ago

Hello Stephen, thank you for taking the time to leave us a glowing 🌟🌟🌟🌟🌟 review!

Posted 2 years ago

“see note on pen”

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Posted 2 years ago

Hi there! Thank you for taking the time to leave your review with our company. We truly appreciate your feedback. If you encounter any issues or need assistance, please know that we're here for you and ready to help in any way we can. Don't hesitate to reach out to us!

Posted 2 years ago

“Perfect colour match Nib maybe a bit too big for touch ups but did the job good enough”

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Posted 2 years ago

Hello Liam, thank you for sharing your feedback and experience using Touch Up Paint Factory, especially with the nib. Your input is valuable to us, and we'll take it into consideration as we strive to improve our products. If you ever have any further feedback or need assistance in the future, please feel free to reach out. We're here to help!

Posted 2 years ago

“Excellent quality and superb seller. Thanks 👍 😊”

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Posted 2 years ago

Thank you for taking the time to leave us a fantastic 5-⭐ review, Arkadiusz!

Posted 2 years ago

“Very good colour matching the car”

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Posted 2 years ago

Wonderful, Richard! Thank you for your review with the paint match!

Posted 2 years ago

“I've sent you 2 emails no reply the touch up paint was miles from right colour totally stands out not impressed at all”

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Posted 2 years ago

Hello Jeffrey! We apologize for the lack of response to your emails and for the disappointment regarding the colour match of the touch-up paint. This falls short of the standard of service we aim to provide. Please accept our sincerest apologies for any inconvenience this has caused. We take customer feedback seriously and would like to rectify this situation promptly. Could you please resend your emails to ensure they reach us? Alternatively, you can reach out to us directly at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can address your concerns immediately. We appreciate your patience and understanding as we work to make things right.

Posted 2 years ago

“Great service, easy to order and quick to deliver.”

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Posted 2 years ago

Thank you for sharing your experience with TUPF's service from ordering to delivery, Michael! Glad to hear it's a positive one!

Posted 2 years ago

“So easy it's child's play.”

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Posted 2 years ago

Fantastic news, Andrew! We're thrilled that using our product was as effortless as child's play for you. Your glowing 5-star rating means the world to us. Thank you tremendously!

Posted 2 years ago

“These guys are superb. The match was spot on, and the spray pattern on an aerosol outstanding. Thanks guys, will definitely use you again, and can thoroughly recommend your products & great service.”

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Posted 2 years ago

Thank you so much for taking the time to share your feedback with TUPF, Rob! Thank you immensely.

Posted 2 years ago

Touch Up Paint Factory is rated 4.5 based on 6,038 reviews