Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,035 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

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“After noticing a rather nasty scratch on my car. My OCD kicked in and I had to find a way to fix this without going through trouble of a professional detailer. A quick google search and check of real customer reviews. I placed my order colour matched using my vehicle registration. Simple as and delighted with my purchase. The weathers been poor so yet to complete the repair but confident following the simple instructions provided in my package to prepare the panel needing repair”

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Posted 1 year ago

It’s understandable that a nasty scratch would spark your inner perfectionist—nothing like a bit of OCD to motivate a DIY fix! It’s great to hear that you found the colour matching process so straightforward using your vehicle registration. Best of luck with the repair, and here’s to a scratch-free future! If you have any questions along the way, we’re here to help, Mark! 🤩

Posted 1 year ago

“Ordered a paint touch up pack for my Peugeot was a little worried the colour wouldn’t be exact but how wrong was I the colour arrived and it is the exact match. The kit is easy to use but I didn’t realise I might need the sand paper part of the kit too to rub it down a little after. I have some scratch remover paste of my own so on the next dry day I have I will try that see how it works. Overall good product fast delivery fit through my letterbox as I wasn’t home when it arrived 10/10 will defo use this company again and recommend to my friends and family.”

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Posted 1 year ago

Hello Jeanette! It’s fantastic to hear that the paint touch-up pack was an exact match for your car. There’s nothing quite like the relief of finding a product that delivers as promised.hank you for your kind words and for spreading the word; recommendations from satisfied customers are truly the best compliment. Here’s to more smooth repairs ahead! 🌟

Posted 1 year ago

“Delivered on time, comprehensive product, spot on colour. Nice finish.”

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Posted 1 year ago

Thank you for your fantastic feedback, R L! 🚗✨

Posted 1 year ago

“great item , well packaged and good step by step instructions . been too wet to use but sure it will do the job fine .”

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Posted 1 year ago

We appreciate your kind words more than you know, Paul! Thank you for sharing your TUPF experience.

Posted 1 year ago

“Good product works well”

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Posted 1 year ago

Awesome! Thank you for rating us a perfect ⭐⭐⭐⭐⭐, Iain.

Posted 1 year ago

“Bought the little pot of combined paint and laquer together, bit sceptical at 1st, until I actually used it to fill lots & lots of chip. OMG it's spot on for colour, then sanded it down with 2000grit then G3 mop & polish to give a perfect very glossy finish.”

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Posted 1 year ago

Your positive review truly warms our hearts, Gary. We look forward to assisting you again in the future!

Posted 1 year ago

“Excellent product delivered on time”

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Posted 1 year ago

🚚⚡💙 Thank you for sharing your experience, Thomas!

Posted 1 year ago

“Easy to order on web site, quick delivery and good matching paint.”

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Posted 1 year ago

Your positive feedback is invaluable—thank you for sharing it with us, Thomas!

Posted 1 year ago

“Great match of colour from my registration number. Easy to use allowing a build up protection covered by lacquer.”

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Posted 1 year ago

We are grateful for your thoughtful words, Andrew! 🔥

Posted 1 year ago

“Paint delivered promptly, good match, instructions easy to follow. I would recommend The Touch Up Paint Factory!”

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Posted 1 year ago

Your support means the world to us—thank you, David! 💖

Posted 1 year ago

“hi colour match was perfect and very easy to use have told my son about you so expect an order”

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Posted 1 year ago

We’re so pleased you had a great experience—thank you, Andrew!

Posted 1 year ago

“Unfortunately, it didn’t work out for me. The match was well off.”

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Posted 1 year ago

Hi there, David! We’re sorry to hear that the colour match didn’t meet your expectations. That’s certainly not what we aim for at Touch Up Paint Factory. If you could share a bit more about your experience, we’d love to help make it right. Please reach out to us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495. Your satisfaction is our priority, and we appreciate the opportunity to resolve this for you. Looking forward to hearing from you!

Posted 1 year ago

“Very prompt service. Touch up pen is very easy to use with an excellent colour match.”

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Posted 1 year ago

Your kind words are greatly appreciated, Neil! 💯

Posted 1 year ago

“Very good service, very close colour match. Pretty easy and clean application with touch up pen. Good for small chips and scratches.”

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Posted 1 year ago

We’re thrilled to hear your feedback—thank you, Brian!

Posted 1 year ago

“Best match I’ve seen. It is expensive but worth it as other cheaper brands don’t cut it.”

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Posted 1 year ago

We can’t thank you enough for your support, Mike! 🚙✨

Posted 1 year ago

“The right colour good delivery service very happy customer”

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Posted 1 year ago

Thank you for your awesome review, Andrew! Glad to have made you a happy customer. ⭐⭐⭐⭐⭐

Posted 1 year ago

“Came quickly and as described. Slightly darker than the car bonnet we needed to touch up but that may be because it's an old 2014 car.”

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Posted 1 year ago

We’re delighted to hear your thoughts about it Anne. TUPF matches paint based on your vehicle's original colour when it was new. So UV damage that causes the paint to fade is not something that we can match, unless it would be a custom paint. We appreciate your understanding. Thank you.

Posted 1 year ago

“I was not sure if the colour would match, but seeing the cap I know this would be perfect, thank you.”

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Posted 1 year ago

Thank you for sharing your experience, Deborah! Glad that the paint is an exact match. 🎨

Posted 1 year ago

“Touch up pen order from reg plate, it’s not the same colour as vehicle.”

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Posted 1 year ago

Oh dear, Ben! We’re truly sorry to hear about the issue you’ve experienced. At Touch Up Paint Factory, we take our 100% colour match guarantee seriously. Could you please reach out to us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495? We’d like to resolve this for you by either sending you a replacement or, if we can’t match your paint, issuing a refund. Thank you for your understanding, and we look forward to making this right for you!

Posted 1 year ago

“Did what is said on the tin .”

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Posted 1 year ago

Hi Roger! Thank you so much for taking the time to share your experience with TUPF.

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,035 reviews