Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Barbara was very helpful and very quickly found the info I needed. When the touchup paint arrived it was an excellent match. I have used the Touch Up Paint Factory before and will use them again.”

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Posted 2 years ago

Thank you for your fantastic ⭐⭐⭐⭐⭐ review! Here's to keeping your car looking sharp! 🚗

Posted 1 year ago

“My order arrived very quickly, on time and it was what I needed for a small touch up on my car bumper. My husband found it easy to use, and after a bit more work, the car will look fine.”

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Posted 2 years ago

Thank you so much for your lovely review, Kathy! 💓 We're delighted to hear your car will be looking good in no time! If there's anything else we can assist you with—whether it's car care tips or more products—you know where to find us.

Posted 1 year ago

“Excellent service,good match pleased with the pro”

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Posted 2 years ago

Stephen, thank you for sharing your awesome ⭐⭐⭐⭐⭐ experience. Here's to many more miles of satisfaction! 🚗✨

Posted 1 year ago

“Paint perfectly matched, very easy to use blended in easily , looks as good as news .”

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Posted 2 years ago

Thank you for your fantastic review, Craig! We're delighted that our paint is a perfect match and made your car look as good as new. If you ever need more of our paint for future touch-ups, you know where to find us. Happy driving! 🚗✨

Posted 1 year ago

“Being a pessimist I thought I'd just give it a go, well, I was very surprised as it blends the colour of my vehicle brilliantly. Many thanks guys I will keep my Discovery looking great”

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Posted 2 years ago

David, thank you for taking a leap of faith, and we're thrilled to hear it paid off! 💖 If there's anything else we can do to keep your ride shining, just give us a shout. Happy driving!🚗✨

Posted 1 year ago

“As a longstanding customer, I have never had cause to complain or question whether to make another order. The paint match is superb, and easy to apply; indeed, I suggest, it eclipses that available from car manufacturers.”

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Posted 2 years ago

Thank you very much for your wonderful review, Derek! It means a lot coming from a longstanding customer like yourself. We strive to ensure that your touch-ups are as effortless as a leisurely Sunday drive. Your feedback is greatly appreciated, and if you have any further comments or questions, please don't hesitate to let us know. 🚗✨

Posted 1 year ago

“I purchased the aerosol for my Toyota Rav 4. . The base colour & a 2k clearcoat aerosol.. The items were well packaged and came promptly. Unfortunatly the colour match was way out and not even close so all the hard work i did was a waste of time and money and at nearly £20 per can it was a big loss. i did input my registration on the site etc but ive no idea what stats they got for the colour but what you mixed was way to dark..”

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Posted 2 years ago

Hi there, Mr. Johnson, we're really sorry to hear about your experience with our aerosol. It sounds like we missed the mark on the colour match, and that's definitely not what we aim for! We understand how frustrating that must have been after all your effort. Let's make this right for you—please get in touch with our team at info@touchuppaintfactotry.co.uk, and we'll find a solution that works. Your satisfaction is our priority, and we'll do our best to ensure your next touch-up is spot on. Thanks for bringing this to our attention and giving us the chance to improve!

Posted 1 year ago

“Haven't used yet but price was good because its all in one product”

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Posted 2 years ago

Thanks for your review, Peter! We're glad you found our all-in-one product at a good price. Whenever you're ready to put it to the test, we're here to help. If you have any questions or need tips on getting the most out of it, just contact us. Happy driving, and thanks again for choosing us! 🚗✨

Posted 1 year ago

“Easy colour identification system, excellent match and paint quality. Not cheap but highly recommended!”

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Posted 2 years ago

Fantastic, Douglas! We're pleased to know that you found our paint look up easy to use and our paint quality excellent—it's music to our ears! Your recommendation means the world to us! Happy driving, and thanks again for your support 🚗✨

Posted 1 year ago

“always found this car paint touch up to be the best”

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Posted 2 years ago

Thank you so much for your glowing 🌟🌟🌟🌟🌟 review, Andrew!

Posted 1 year ago

“Quick speedy delivery, but paint colour wasn’t a match 😣”

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Posted 2 years ago

Hi there, Daniel, we're really sorry to hear that the paint colour did not match. We aim for precision, but it seems we've missed the bullseye this time! Let's fix this—please reach out to our team at info@touchuppaintfactory.co.uk, and we'll sort out a solution that matches your expectations. Your feedback helps us improve, and we appreciate your patience. Here's to getting your car looking top-notch! Thanks for giving us the chance to make it right. 🌟

Posted 1 year ago

“Actually what was ordered she'll order again”

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Posted 2 years ago

Thank you for sharing your feedback, Linda! 🔥

Posted 1 year ago

“Unfortunately didn’t work for my car, And paint didn’t exactly match”

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Posted 2 years ago

Hi there, Darren, we're sorry to hear that our product didn't quite hit the mark for your car.! We'd love to help make things right—please get in touch with our team at info@touchuppaintfactory.co.uk, and we'll do our best to find a solution that suits you. Your satisfaction is our priority, and we're here to ensure you're back on the road looking sharp. Thanks for giving us the opportunity to assist!

Posted 1 year ago

“Spot on better than the others on the market”

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Posted 2 years ago

Thank you for sharing your experience, David! 🤩

Posted 1 year ago

“The process was great from selecting the shade to accepting the delivery. The packaging was perfect and the delivery was fast. I have started to prepare the small marks ready for application but have not completed it yet. From the instructions it all seems straightforward. Thanks.”

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Posted 2 years ago

Thank you so much for your lovely review! We're glad that you had a great experience from shade selection to delivery. It sounds like you're all set to tackle those small marks—easy peasy! Should you need any tips or assistance along the way, we're here to help. Happy painting, and thanks again for choosing us! 💙

Posted 1 year ago

“Perfect paint match. Easy to use. Fast product delivery.”

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Posted 2 years ago

Awesome! Thank you for your kind words, Trevor! 💙

Posted 1 year ago

“First class service and quick delivery, paint match was perfect, any one needing to repair a scratch etc need matching paint, just call this Company. Richard Daemon.”

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Posted 2 years ago

Thank you, Richard, for your glowing review! Perfect paint matching is our mission, and we're delighted it met your expectations. If there's anything else we can do for you, don't hesitate to reach out. Happy repairing! 🚗✨

Posted 1 year ago

“Easy to order and came in a couple of days, the paint pen is a good colour match would recomend”

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Posted 2 years ago

Thank you for your kind words and for choosing our paint pen, Geoff! We're delighted to hear that ordering was a breeze and that our speedy delivery got the job done in a flash. Your recommendation is truly appreciated! 💙

Posted 1 year ago

“Excellent product. Colour match is perfect. Great price and delivery was speedy. What else could you need. I would definitely recommend to anyone”

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Posted 2 years ago

Thank you very much for your glowing review, Sarah! 🤩 We're pleased that you found our product excellent and that the colour match was perfect.Your recommendation means a lot to us and we're thrilled to have met your expectations. Should you have any further needs or questions, please feel free to get in touch. Many thanks again! 🚗✨

Posted 1 year ago

“Excelent paint match & delivery was first class, recieved paint within four days. Can not recomend this company highly enough.”

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Posted 2 years ago

Thank you ever so much for your wonderful review, David! 🌈Your recommendation truly means a lot to us. 🤩

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews