Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,933 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,933 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 24th June 2026

160

Anonymous

Anonymous // 01/01/2019

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“Good, thanks guys”

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Posted 1 year ago

Thank you for leaving us a glowing 🌟🌟🌟🌟🌟 rating, Carl!

Posted 1 year ago

“The site is easy to use and the product was spot on. Thank you The coulour match was perfect. The wb site ws easy to use, and received great service and value I will use you again and recommend you to my friends”

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Posted 1 year ago

Hi there, Mike! 👋 Thank you so much for your positive feedback! Glad that you found it easy to navigate our website. Providing great service and value is our priority, and we're delighted that you had a positive experience overall. We look forward to serving you again in the future, and we appreciate you recommending us to your friends. 🚗

Posted 1 year ago

“Waiting for a replacement wrong colour sent”

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Posted 1 year ago

Hello Trevor, we are sorry if you received the wrong paint. We are glad for the opportunity to make things right for you.

Posted 1 year ago

“Paint match spot on , arrived very quickly, will recommend”

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Posted 1 year ago

Thank you for your kind words, Carl! 💙

Posted 1 year ago

“Very pleased with this product. Also really quick turnaround from ordering to delivery. First class. Will definitetly use again in the future. Colour match was unbelievably good.”

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Posted 1 year ago

Hello Janice, we're honoured to be considered as providing a first-class service and product by you. We look forward to serving you again in the future! 💙

Posted 1 year ago

“Product goes on well, absolutely perfect match.”

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Posted 1 year ago

Thank you for leaving us your review, Matthew! Happy driving! 🚗

Posted 1 year ago

“Very good”

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Posted 1 year ago

Wonderful, Shaun! 💙

Posted 1 year ago

“Easy to find exact colour, quick delivery, well packaged 5*”

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Posted 1 year ago

Awesome, Colin! Thank you for sharing your ⭐⭐⭐⭐⭐ experience using TUPF!

Posted 1 year ago

“I have not yet used the product. But received it within a couple of days. Looks very good from the preparation product that came with it.”

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Posted 1 year ago

Hello Mark, we are glad that you received your paint fast. Just know that once you use the paint and you encounter issues, we are just here ready to help!

Posted 1 year ago

“Excellent colour match and quality of paint. The little touch up sticks that come with the paint do leave some fibres so maybe better off using a cocktail stick or small paint brush if it’s a very minor stone chip”

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Posted 1 year ago

Thank you for your feedback! We're pleased to hear that you found our paint's colour match and quality excellent. Your input regarding the touch-up sticks is valuable, and we will share it with our team for future product enhancements. We're committed to continuous improvement, and your comments help us achieve that goal. If you have any more feedback or need assistance in the future, please don't hesitate to contact us.

Posted 1 year ago

“Delivered promptly and the colour match was very good.”

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Posted 1 year ago

Hello David! Glad that we have met your expectations with our paint and delivery! Happy touch up! 🎨🚗

Posted 1 year ago

“No issues with my order. Exact colour match.”

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Posted 1 year ago

Wonderful! Thank you for trusting Touch Up Paint Factory for your touch up needs. 💙

Posted 1 year ago

“Touch Up Paint Factory rate well for presentation and delivery speed. Less well on price although I could live with the price a little better if the paint matched the vehicle colour. Pens arrived with test card and decent size surface prep wipe. The pens I received worked well but as mentioned above the colour is off. Overall a little disappointing.”

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Posted 1 year ago

Hello Ken, we apologise for the experience. This is not the one that we want you to have. We'd like to share that we do offer 100% colour match guarantee. To get assisted in getting the correct paint, please email us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can check with you for a resolution. We hope to hear from you soon.

Posted 1 year ago

“Second time I have used the stick.very good product and easy to use.”

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Posted 1 year ago

It's great to see an esteemed customer here like you, Anthony! We're glad that we continuously have met your expectations and earned a ⭐⭐⭐⭐⭐ rating from you.

Posted 1 year ago

“Very good match and worked well”

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Posted 1 year ago

Fantastic! Thank you for sharing your experience using TUPF, Ian! Happy Driving! 💙

Posted 1 year ago

“Easy to order , fast delivery, spot on colour match, very happy with my purchase.”

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Posted 1 year ago

Glad to see you're happy with our service and product, Brian! Remember, we're here to assist you whenever you need it.🚗

Posted 1 year ago

“Great Colour Match,ease of application,Excellent.”

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Posted 1 year ago

Thank you for your excellent review, J! 💙

Posted 1 year ago

“The touch up pen has a large nib that doesn't accurately dispense the paint - you end up with a huge blob as control is near impossible. This drys in a visible blob and look awful...”

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Posted 1 year ago

Hello Paul, we understand how frustrating this situation is for you, especially that you had an issue with the nib. We apologise for the inconvenience caused. Can you please email us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 so we can check with you for a resolution. We're committed to resolving this matter and hope to hear from you soon.

Posted 1 year ago

“Very fast delivery have not used it yet”

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Posted 1 year ago

Hello Doug! We're pleased to hear that your delivery experience met your expectations. Remember, whenever you need assistance once you used the paint, we're here and ready to help!

Posted 1 year ago

“Fantastic service prompt delivery”

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Posted 1 year ago

Hello Andy! Thank you for your awesome 5 ⭐ rating!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,933 reviews