Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,723 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 13th May 2026

161

Anonymous

Anonymous // 01/01/2019

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“Even though my car is 19 years old the paint colour matched perfectly and very pleased with the speedy delivery.”

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Posted 1 year ago

It’s fantastic to hear you enjoyed your experience with the paint match! Happy touch-up painting! 🚗✨

Posted 1 year ago

“Pens are good, I would like to see one with a needle tip for the more smaller chips”

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Posted 1 year ago

Hello Brian! Thank you for sharing your experience with the pens. Your satisfaction is our top priority. About your feedback. we shall forward it to our team for future product development. Thank you.

Posted 1 year ago

“Very good value for money”

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Posted 1 year ago

Steven! 🤩 Thank you for sharing your feedback and for seeing the value of our product! 💗

Posted 1 year ago

“Fast delivery colour match was perfect easy to use will definitely buy again”

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Posted 1 year ago

We appreciate your lovely remarks, Neil! Looking forward to serving you again in the future! 💯💖

Posted 1 year ago

“Touch up pen came quite quickly. Colour match was spot on.”

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Posted 1 year ago

Hello Tony, thank you so much for sharing your experience with us. Glad that you have a positive experience so far. If there's any way that we can help improve your experience, just let us know.

Posted 1 year ago

“Excellent Service and very easy to get the Paint for your Car, good choice of Touch Up Paint applications and, in my case, 'A near as dammit match' Will recommend to all.”

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Posted 1 year ago

Hello Christopher! We’re chuffed to hear you were satisfied with everything! Your support means everything to us! 🚗✨

Posted 1 year ago

“Prompt despatch. Paint easy to use and matches very well”

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Posted 1 year ago

Thank you for taking the time to share your thoughts and experience, Paul!

Posted 1 year ago

“Quick delivery, very pleased with product”

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Posted 1 year ago

Your review is greatly appreciated, Helen. Thank you! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Order received quickly. Very good match for a 16 year old red VW camper. Blended in well. Will definitely order again.”

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Posted 1 year ago

Hello David! Thank you for choosing TUPF and your support means everything to us—thank you! 🤩

Posted 1 year ago

“On time and very easy to use”

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Posted 1 year ago

Hi there, Paul! Thank you for sharing your TUPF experience. Glad that you have a positive experience so far. if there's anything else that we can do to improve your experience do let us know. Happy touch-up painting. 🚙✨

Posted 1 year ago

“What fabulous service and also a great product!”

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Posted 1 year ago

We appreciate your kind feedback, Paul! 💗

Posted 1 year ago

“Good service fast delivery thank you and a perfect paint match”

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Posted 1 year ago

Thank you for choosing TUPF to be a part of your touch-up painting journey in restoring your car's shine! 🚙✨

Posted 1 year ago

“It took a long time for the ink to appear but then the nib is quite thick too, was hoping it would be a very fine point for a thin scratch.”

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Posted 1 year ago

Hi there, Paul! Thank you for your feedback! It sounds like the pen didn’t quite live up to your expectations, particularly when it comes to that fine point you were hoping for. We completely understand how important precision is for detailed work. If you’d like, please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 together with your order details, and we can explore alternatives that might better suit your needs. We’re here to help ensure you have the right tools for your touch-up paint needs—no one wants to be left in the lurch with a thick nib when they need a fine touch!

Posted 1 year ago

“The weather has finally been good enough to use my touch up pen, wow! The colour match is perfect! I had lots of stonechips on the front of my car and unless you get down on your knees you can't see a single one, very impressed!”

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Posted 1 year ago

Thank you for your fantastic review, Paul! Happy driving! 🚗✨

Posted 1 year ago

“Service was superb but unfortunately the colour match wasn’t”

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Posted 1 year ago

Thank you for your kind words about our service, Ardron! It’s wonderful to hear that, but we’re sorry to learn that the colour match didn’t meet your expectations. At Touch Up Paint Factory, we uphold our 100% colour match guarantee. Please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can provide you assistance and resolution to this issue and hopefully we can improve your experience with us.

Posted 1 year ago

“The tip of the pen is missing , tried to contrct them ,e mail kept reloading like a virus . I will be contacting paypal next for a refund . this company can't be trusted.”

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Posted 1 year ago

Hello Nainesh, we understand your disappointment and appreciate your patience. We’d like to assist you in resolving this matter—let's work on a resolution! If you could provide us with your order details, we’ll do our utmost to help sort this out. We value your trust, and we’re keen to get this right for you!

Posted 1 year ago

“spot on with the colour.and what a fast service six days to spain .thank you”

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Posted 1 year ago

Hello Martin! Thank you for sharing your delivery experiece to Spain. Cheers for a delightful experience! 🌐✈️🚚

Posted 1 year ago

“As ordered touch up pen for my car, with the registration. When it arrived, was not the match. Then I send pictures of my car paint and colour pen which I got. As it can't be made, so I got my all refund within few days. Was professional dealth with.. thank you.”

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Posted 1 year ago

HI there! Thank you so much for sharing your experience with TUPF. We are sorry if the match isn't right. However, we are glad that you have been assisted with the refund. Looking forward to serving you again in the future.

Posted 1 year ago

“Good match and very small paint bushes ideal for the small stone chips.”

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Posted 1 year ago

We appreciate your kind feedback, Allister! Happy driving! 🚗✨

Posted 1 year ago

“Received very quickly , sorted few stone chips on the car pen was easy to use and a perfect colour match .”

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Posted 1 year ago

Thank you for your fantastic review, Colin!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,723 reviews