Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,002 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, perfect match and back to new! Going to repeat for my wife's car.”

Touch Up Paint Factory 5 star review on 11th November 2024

Helpful Report

Posted 1 year ago

Hello Paul! Thank you for taking the time to leave such a glowing review! We’re thrilled to know you’re happy with your experience. We can’t wait to have the pleasure of serving you again! 🚗✨

Posted 1 year ago

“Perfect colour match with metalic finish. Easy to apply.”

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Posted 1 year ago

Thank you for the 5 stars! We’re glad our touch-up paint made your project easier and more successful. Your feedback is much appreciated, Ivor! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Awesome product”

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Posted 1 year ago

Wonderful! Thank you so much for sharing your experience with us. We love hearing from happy customers like you—thank you for your 5-star review! We’re so glad our touch-up paint was just what you needed. 🚗✨

Posted 1 year ago

“Delivery of paint pen prompt and colour match ideal”

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Posted 1 year ago

Wonderful! 🚚⚡💙

Posted 1 year ago

“Great touch up item and easy to use.”

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Posted 1 year ago

We appreciate you taking the time to leave a 5-star review! It’s wonderful to know our touch-up paint helped with your project. Thanks again, Keith! Happy painting! 🎨

Posted 1 year ago

“I've found your products easy to work with and an excellent match with the original colour.”

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Posted 1 year ago

We can’t thank you enough for your amazing 5-star rating! It’s great to hear that our touch-up paint exceeded your expectations, Steven! 💖 🥂

Posted 1 year ago

“worked perfectly for me”

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Posted 1 year ago

Hello Paul! Thank you for the glowing 5-star review! We’re thrilled our touch-up paint helped with your project. Your feedback means a lot to us. 🚗✨

Posted 1 year ago

“Perfect perfect”

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Posted 1 year ago

Thanks for the 5 stars! We’re happy our touch-up paint worked perfectly for you. We look forward to serving you again! 💓

Posted 1 year ago

“This is the 3rd touch up pen I have bought for the cars we have in the house. Great product”

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Posted 1 year ago

Hello Barrie! We truly appreciate your 5-star rating! It’s fantastic to hear that our touch-up paint met your expectations. Thank you for your continued support for over these years!

Posted 1 year ago

“Good match to original colour. Prompt delivery”

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Posted 1 year ago

Thank you for sharing your positive experience with us! Your 5-star rating is greatly appreciated, and we’re happy that you got your order fast and a perfect colour match. Happy driving! 🚙✨

Posted 1 year ago

“I purchased paint bottles for 2 Giant bikes in different colours. Unfortunately the match of the paints was poor in one case and very poor in the other. I sent photos of the results, but as they had no paint codes for the colours they were unable to re-mix the paints to get a satisfactory match. I was given a refund of the full cost without quibble. While the paint match was very disappointing, the customer service following my complaint was excellent.”

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Posted 1 year ago

Hello Bryan, thank you for sharing your experience, and we're genuinely sorry to hear the paint match didn’t meet your expectations. It’s frustrating when things don't turn out as planned, especially when it’s something as specific as colour matching. Thank you for the opportunity to assist you and make things right. If there’s anything further we can do, or if you'd like assistance with another order, do feel free to reach out. We’re always here to help!

Posted 1 year ago

“Excellent [roduct”

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Posted 1 year ago

Hi there, Donald! Thank you so much for your glowing 5-star rating! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Excellent product did the job highly recommended company will buy from again thanks”

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Posted 1 year ago

We can’t thank you enough for your 5-star review, Alan! Your satisfaction means the world to us, and we’re so glad that the paint worked well for you. Happy driving! 🎨

Posted 1 year ago

“Exactly what I ordered spot on match”

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Posted 1 year ago

Thank you so much for the 5-star rating, Michael! We’re thrilled to hear that you’re happy with our touch-up paint. We appreciate your feedback! 🚙✨

Posted 1 year ago

“Great touch up paint!Easy to use and excellent paint match! Very quick delivery!”

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Posted 1 year ago

Thank you so much for your fantastic 5-star review, Adrian! We’re absolutely delighted to hear you’re happy with your experience. Your feedback means a lot to us, and we’ll continue working hard to provide great service. If you ever need assistance in the future, don’t hesitate to reach out!

Posted 1 year ago

“Perfect match,so easy to apply!”

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Posted 1 year ago

Wow, thank you for the wonderful 5-star review! We're thrilled to hear that you had a great experience with us. Your support truly makes our day, and we’re grateful for your trust in Touch Up Paint Fcatory. We look forward to helping you again whenever you need us!

Posted 1 year ago

“Alles lief völlig Problemlos. Wir wurden über den aktuellen Lieferstatus kontinuierlich informiert”

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Posted 1 year ago

Thank you so much for the glowing 5-star review! It’s great to know that we were able to meet your expectations. We truly appreciate your feedback and are excited to continue delivering excellent service. If there’s anything else we can assist with, just give us a shout!

Posted 1 year ago

“The touch pen arrived fast, it's done a great job of touching up marks on the side door. Would definitely use your service again. Many thanks.”

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Posted 1 year ago

Thank you so much for your kind feedback, Paul! We're thrilled to have been able to help, and we'd be more than happy to assist you again whenever you need us. Happy driving! 🚗✨

Posted 1 year ago

“Excellent communication and packaging. Haven't tried the colour match yet because of the weather but looking forward to seeing if its a good match.”

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Posted 1 year ago

Thank you so much for your feedback, Martin! We’re really pleased to hear that the communication and packaging met your expectations. We completely understand the weather holding things up. When you get the chance to try the paint, do let us know how it goes. We’re confident it’ll be a good match, but we’ll be here if you need any further assistance or tips.

Posted 1 year ago

“Extremely good match to the paint on my car. Thank you for that”

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Posted 1 year ago

Hello Keith! Thank you so much for sharing your experience with Touch Up Paint Factory. We are glad to have met your expectations.

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,002 reviews