Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this touch up pen to match a 15 year old pearlecent blue paint on my car and the colour match did not disapoint. The results I have achieved touching in minor stone chips have been nothing short of amazing. The delivery was very quick and the package contained some helpfull tips and a card to test the colour match. I will be using The Touch Up Paint Factory exclusively going forward for all my car touch up paints”

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Posted 2 years ago

Hello James! Thank you for sharing your positive experience with our products and services—it truly brightens our day! Your feedback reinforces that our dedication has paid off. We appreciate your detailed review and experience with us. If there's anything else we can do for you, please don't hesitate to reach out.💙

Posted 2 years ago

“Very fast delivery, great product with comprehensive instructions plus a degreasing wipe supplied, very impressive.”

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Posted 2 years ago

Charles, thank you for taking the time to leave us feedback here on Review.io. We appreciate it! Here's to restoring your ride's shine! 🚗✨

Posted 2 years ago

“Very good match to car making it easy to blend in”

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Posted 2 years ago

Hi William! Thank you for your feedback! We're delighted to hear that our product provided a perfect match for your car. 💙

Posted 2 years ago

“Excellent product exact match and first class service and delivery”

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Posted 2 years ago

Hello David! Thank you for sharing your experience with our product and service.

Posted 2 years ago

“Started off well, but after using to repqir literally three small chips the tube is empty already. The tip also squashes down quite a bit when charging the paint, so it loses any poinbty edges. For this much money I wouldn't buy again.”

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Posted 2 years ago

Hello Rob! We're sorry to hear about your experience with our product. Please contact us at info@touchuppaintfactory.co.uk so we can assist you further. Thank you for bringing this matter to our attention and we hope to improve your satisfaction with our product.

Posted 2 years ago

“Exa cellent value, excellent product excellent paint match”

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Posted 2 years ago

Hello Gary! Thank you for your excellent feedback on our product! Here's to many more years of keeping your ride shining! 🚗✨

Posted 2 years ago

“Have ordered several touch up kits from this company in the past and I cannot fault them, the quality and colour match is outstanding.”

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Posted 2 years ago

Hello Roy! 👋 Thank you so much for your continued support and positive feedback! We're delighted to hear that you've consistently found our touch-up kits to be of high quality and with excellent colour matching. Here's to many more years of keeping your ride free from chips and scratches! 🚗 ✨ 💙

Posted 2 years ago

“Always quick delivery & a great colour match. Touch up kit is much better than any other used with tools provided making a better end result”

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Posted 2 years ago

Thank you for your kind words, Craig! Please remember, we're here for any future touch-up projects you may have! 🚗✨

Posted 2 years ago

“Arrived quickly, colour match pretty good.”

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Posted 2 years ago

Thank you for taking the time to share your delivery and product experience with us, Timothy. 🚚

Posted 2 years ago

“Great color match.. Takes a time to get paint to flow”

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Posted 2 years ago

Thank you for your feedback, David! We're thrilled that you were pleased with the colour match. If there's anything else we can assist you with, please don't hesitate to let us know.

Posted 2 years ago

“The service was OK - Ordered from advert on FB - acknowledged quickly - Delivered a few days later. Ordered a touch-up pen which seems OK - have used a couple of times on very small chips and sratches. Colour match seems OK but does NOT give a "gloss" finish like the original paint. Still I have put some protection to the paintwork which would have been left exposed until I can get it proffesionally attended to.”

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Posted 2 years ago

Hello Terence! Thank you for your feedback. We appreciate your detailed comments regarding your recent order. We apologise for any disappointment regarding the finish of our product. It's important to note that our paint includes both the clear coat and paint in one mix. Please feel free to contact us at info@touchuppaintfactory.co.uk so we can assist you further and address any concerns you may have. Ensuring your satisfaction with our products and services is our priority.

Posted 2 years ago

“Excellent products,I've bought a few items from the company”

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Posted 2 years ago

Hello Ernie! Thank you for placing your trust in us. We're delighted to hear that our products have met your expectations! 💙

Posted 2 years ago

“If you thought your paint looked bad before. Wait until you apply this pen. Ruins the finish of your paint. If you had a shiney coat before, this will add matte blobs. Horrendous”

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Posted 2 years ago

Hello Ollie, we're terribly sorry to hear about your experience. Please contact us at info@touchuppaintfactory.co.uk so we can address this issue promptly. We hope to change your opinion of our product.

Posted 2 years ago

“Unusual colour of car, rare make, 14 years old. Excellent colour match and coverage.”

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Posted 2 years ago

Steven, thank you for taking the time to share your experience with us regarding your 14-year-old vehicle. We're pleased to hear that our product provided an excellent colour match and coverage for you car. 🚗✨

Posted 2 years ago

“Brilliant product and delivery followup”

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Posted 2 years ago

We're delighted to hear that you're satisfied with both our delivery service and our product! Thank you for your review! 🚗✨

Posted 2 years ago

“Excellent product easy to use even fur an old duffer like. Paint match is spot on .”

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Posted 2 years ago

Thank you for taking the time to share your positive experience with us, Ian! 💙

Posted 2 years ago

“Great paint great match easy to apply thank you”

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Posted 2 years ago

Hi Eddie! Thank you for giving us the opportunity to assist you with your vehicle's paint concern. We appreciate it!

Posted 2 years ago

“Perfect colour match and quick delivery”

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Posted 2 years ago

Hi there, Tony! Thank you for leaving us a satisfied ⭐⭐⭐⭐⭐ review!

Posted 2 years ago

“The website was fairly easy to navigate, and place an order/pay etc. Once my order was placed, my item was delivered on time, and was exactly as described.”

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Posted 2 years ago

Hello Steven! Thank you for taking the time to share your experience with us, from ordering on our website to delivery and the paint match itself. We truly appreciate your positive feedback! 💖

Posted 2 years ago

“I been using the touch up paint factory for a few years now so far so good very good colour match the paint is a very good quality and doesn't go off over time like other paints i used in the past the touch up cotton sticks are great so you can use a very small amount at a time so well done the paint factory”

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Posted 2 years ago

Hi there, Craig! 👋 Thank you so much for being a loyal customer and for your wonderful feedback! We're delighted to hear that our touch-up paint has consistently met your expectations over the years. Here's to many more years of satisfaction with your paint touch-ups! 💙

Posted 2 years ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews