The Saw Centre Reviews

Name: The Saw Centre
Address: The Saw Centre, 650 Eglinton Street, Glasgow, Glasgow
Rating: 4.88

4.9 Rating 586 Reviews

98 %

of reviewers recommend The Saw Centre

Company Reviews

Metrics

Info

4.9

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About The Saw Centre:

Industrial wholesale and supply for businesses, tradesmen and DIY enthusiasts. We operate an impressive state of the art CNC factory which allows us to sharpen saw blades, regrind tools and manufacture solid carbide tools with the highest quality and efficiency possible.

Our skilled staff can also weld bandsaw blades to any size. UK wide sales and distribution including our own fleet of vans which currently service businesses in Scotland. Our Glasgow based shop is an Authorised Stihl Dealer and Repair Centre. We also stock a wide range of power tools, accessories and consumables from many well known manufacturers, we also have larger industrial machinery on display such as bandsaws, edge banders, spindle moulders, panel saws and so much more.

Visit Website

Phone:

0141 429 4444

Email:

online@thesawcentre.co.uk

Location:

The Saw Centre,
650 Eglinton Street,
Glasgow
Glasgow
G5 9RP

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The Saw Centre 5 star review on 17th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but one saw was unsharpened due to broken teeth. My fault I guess but I was still charged for it.”

Helpful Report

(Glasgow) - Posted 3 months ago

Hi Tony, thank you for taking the time to write a review! It looks like we completely missed refunding you for your unsharpened saw blade, it's our fault and we have now refunded the necessary amount to your account. You could have easily left a one star review there thank you for leaving honest feedback and apologies for the inconvenience caused.

Posted 1 month ago

“You used DHL who didn't leave it because I wasn't in! (My fault for having a job I guess). So I've got to pi$$ about driving to the centre of Birmingham to get the damn thing...”

Helpful Report

Posted 1 year ago

“Local dealer in glasgow Took a while for stock from Germany to arrive”

Helpful Report

Posted 4 years ago

Unfortunately when you ordered in May many countries including Germany and the UK were in a state of lockdown and delivery times were unpredictable due to backlogged orders and courier limitations. Thank you for taking the time to leave a review that reflects your experience.

Posted 4 years ago

“Unfortunately, after placing my order for a BASA4.2 bandsaw there was no ongoing communication from The Saw Centre regarding order updates. I had to contact TSC several times to gee-up the delivery of my order. I’m sure I was just unlucky, but there is room for improvement TSC”

Helpful Report

Posted 6 years ago

I think in this case you may be correct; we could have done a little more to keep you in the loop regarding delivery of your bandsaw and we apologise that you had to chase us for it. Honest feedback is the best and we wholeheartedly thank you for it. We have used your feedback to generate a new strategy when dealing with machinery coming from a third party which will ensure that all of these orders are dealt with properly and in a way that keeps the customer up to date with all information regarding their order. Thank you.

Posted 6 years ago

The Saw Centre is rated 4.9 based on 586 reviews