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The Pi Hut Reviews

4.9 Rating 100,371 Reviews
C
Happiness Grade
C

Refund - Average

61.11%
Industry Average
“ Great prices delivery has always been on time straight forward return and refund Fast response via email use this company regularly would highly recommend very customer attentive 🫡 ”
posted 1 month ago - Dionne P
“ I've used PiHut several times and have always had a great service. I recently ordered some PoE HATs but realised i'd mistakenly bought them for Raspberry Pi 3B boards instead of 3B+ models. The return was handled quickly and professionally, and I recieved a full refund including the original shipping. I'll happily buy form them again and have no hesitation in recomending them. Thanks for the grate service. ”
posted 2 months ago - Anonymous
“ Spent 200.00 and it was faulty so sent back for a refund..hopefully will be processed quickly..I have re ordered..so lets see. Unfortunately I had the weekend in between so that delayed a response. Customer services was satisfactory ”
posted 4 months ago - Ray T
“ Absolutely fab experience, bought a pi 4 kit and then realised for my use case pi5 would be more suitable. Ended up contacting support and they did a full refund with days of getting the return. Waiting for the pi5 kit now. ”
posted 7 months ago - Lakshan K
“ I placed my order on a Friday morning and the items were dispatched the same day and received on the Monday. Unfortunately one of the items was not what i ordered but after communicating with the support team it was swiftly sorted out and i was able to return the package. I reordered the item again and this was promptly dealt with and i also received a refund within a day of the incorrect items being received back! Fantastic service and communication and i would highly recommend! ”
posted 8 months ago - Caroline W
“ Service from The PiHut was, as usual, fab. The kit I ordered not so... The CM4 gameboy case was DOA.. Would not display anything, or connect via SSH or WiFi.. Unfortunate, as this was to be a Christmas present.. Oh well, never mind.. Items returned for refund. ”
posted 10 months ago - Paul S
“ Excellent customer service. I placed an order the day before Black Friday (like an idiot...) only for them to reduce everything! I asked if they could do something about the price to save me cancelling and reordering again and they responded very quickly with a refund of the difference! Awesome. :-) ”
posted 10 months ago - Chris D
“ I originally wanted to cancel my order and requested a refund but was told I was unable to and now that I've received them, I'm going to keep them (mostly because sneding them back will cost money and I don't want to spend it). ”
posted 11 months ago - Shaun W
“ The service so far has been excellent. I accidentally ordered the same product twice (a very long wait for the bank connection) and when I returned the second one, the refund was paid in full, including courier delivery to me, within a couple of days. Keep it up! ”
posted 1 year ago - David R
“ I had to wait weeks to receive a refund for the loss. ”
posted 1 year ago - Sam M