“
Great prices delivery has always been on time straight forward return and refund Fast response via email use this company regularly would highly recommend very customer attentive 🫡
”
posted 1 month ago
- Dionne P
“
I've used PiHut several times and have always had a great service. I recently ordered some PoE HATs but realised i'd mistakenly bought them for Raspberry Pi 3B boards instead of 3B+ models. The return was handled quickly and professionally, and I recieved a full refund including the original shipping. I'll happily buy form them again and have no hesitation in recomending them.
Thanks for the grate service.
”
posted 2 months ago
- Anonymous
“
Spent 200.00 and it was faulty so sent back for a refund..hopefully will be processed quickly..I have re ordered..so lets see.
Unfortunately I had the weekend in between so that delayed a response.
Customer services was satisfactory
”
posted 4 months ago
- Ray T
“
Absolutely fab experience, bought a pi 4 kit and then realised for my use case pi5 would be more suitable. Ended up contacting support and they did a full refund with days of getting the return. Waiting for the pi5 kit now.
”
posted 7 months ago
- Lakshan K
“
I placed my order on a Friday morning and the items were dispatched the same day and received on the Monday. Unfortunately one of the items was not what i ordered but after communicating with the support team it was swiftly sorted out and i was able to return the package. I reordered the item again and this was promptly dealt with and i also received a refund within a day of the incorrect items being received back! Fantastic service and communication and i would highly recommend!
”
posted 8 months ago
- Caroline W
“
Service from The PiHut was, as usual, fab.
The kit I ordered not so... The CM4 gameboy case was DOA.. Would not display anything, or connect via SSH or WiFi.. Unfortunate, as this was to be a Christmas present.. Oh well, never mind..
Items returned for refund.
”
posted 10 months ago
- Paul S
“
Excellent customer service. I placed an order the day before Black Friday (like an idiot...) only for them to reduce everything! I asked if they could do something about the price to save me cancelling and reordering again and they responded very quickly with a refund of the difference! Awesome. :-)
”
posted 10 months ago
- Chris D
“
I originally wanted to cancel my order and requested a refund but was told I was unable to and now that I've received them, I'm going to keep them (mostly because sneding them back will cost money and I don't want to spend it).
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posted 11 months ago
- Shaun W
“
The service so far has been excellent. I accidentally ordered the same product twice (a very long wait for the bank connection) and when I returned the second one, the refund was paid in full, including courier delivery to me, within a couple of days.
Keep it up!
”
posted 1 year ago
- David R
“
I had to wait weeks to receive a refund for the loss.
”
posted 1 year ago
- Sam M