The Pi Hut Reviews

“ The service so far has been excellent. I accidentally ordered the same product twice (a very long wait for the bank connection) and when I returned the second one, the refund was paid in full, including courier delivery to me, within a couple of days. Keep it up! ”

“ I had to wait weeks to receive a refund for the loss. ”

“ The product I received varied from the product i ordered. An undocumented change by the supplier was given as the route cause for this. The team at PiHut (Billie and Jayde) handled the return and refund very quickly hence this isn't a one star review. I've shopped with the PiHut several times and this is the only occasion on which I have encountered an issue. ”

“ 2 critical components were missing, frustrating there was no communication on it up front, there was no mention of this in the order when received, i chased support and they just immediately refunded it and said the parts were out of stock. ”

“ The products and pricing are great, the dispatch and postage was super speedy, but customer care was extremely lacking! The website or PayPal managed to input the incorrect road in my address and there was no way to edit the order after paying, so tried to contact support and their response was “we are too busy to go change it and you will have to let it get a failed delivery and return to us for refund” 10-12 days refund and the re order. ”

“ I was looking for a store to find two AAA JST-PH battery boxes for my micro:bits , and not only did I get them, but when one was broken, it was fairly straightforward to get a refund. ”

“ I was bit scared to buy from Pi Hut to be honest.But when I compared to other online retailers you had the best options and prices.So I placed the order and it was amazing.But I had to return one of the items.You made my return easy and I got a refund that was quick. Thank you you’ll are amazing.Keep going ! ”

“ I have bought many items in The Pi Hut over the years. Boards and hat modules along with other peripherals. All delivered promptly with no issues. On one occasion I had a faulty audio riser board which I returned for a full refund and then subsequently ordered a different model. Brilliant service as always. ”

“ Easy purchase and super fast shipping. Product was deemed cheap and somewhat flimsy by receiver and so sent back for refund. Will just buy regular rpi next time. ”

“ I had forgotten to add an item to my order and asked for the original order to be cancelled so I could reorder correctly. Jayde got back to me and advised this wouldn't be possible but if I popped the extra item through as another order, she would refund the delivery cost to me. Within a few minutes of ordering, the partial refund had been processed. Excellent customer service! ”