The Pi Hut Reviews

4.9 Rating 85,300 Reviews
F
Happiness Grade
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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP

F

Refund - Difficult

20.00%
Industry Average
Months waiting for my order, two times ordered. Never arrive nothing. Now waiting again for me refund.
posted 1 month ago - Rafael V
I have ordered 2 different parts and got confirmation, but in parcell was only one. Frankly I will manage without the one not being sent and great was that you very fast sent me refund for lacking one and it's great. Re
posted 2 months ago - Andrzej J
After I contacted them, I got a very generic email and they only offered to refund the missed item.
posted 2 months ago - Matthew B
If the damaged product is not returned ThePiHut will not refund or replace.
posted 3 months ago - Mark B
I waited a few more days, why they didn’t simply send out replacement goods right away I don’t know? After a lot of back and forth I was finally offered a full refund which I gladly accepted.
posted 3 months ago - Dan M
They completely ignored my cancellation & refund request and sent the product anyway (after I'd contacted DHL and found they hadn't even received it yet).
posted 3 months ago - Kristian L
Jamie Pi Hut owner, You have still not responded to my 2 emails last week requesting a full refund for an undelivered package. Why are you requesting a review?
posted 3 months ago - Brian C
Still haven't received goods or any idea when I will receive. Did receive refund on postage however no idea when I will receive it
posted 4 months ago - Ann M
Response basically said I can invoke a refund down the line if needed but that’s very basic resolution (not really a resolution).
posted 5 months ago - Pascal D
The LED strip was faulty on arrival and they make it big a hassle to get a refund/replacement. Do yourself a favour and get your LED strips from Pimoroni instead, much better.
posted 9 months ago - Harry B