The Fireplace Studio Reviews

4.94 Rating 173 Reviews
99 %
of reviewers recommend The Fireplace Studio
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0115 798 0598


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From my initial visit I was impressed with the superb showroom and range available. There was no hard sell only proper advice. I wanted a wow factor, Andy helped me by offering several different options. A site survey was arranged quickly and an installation date was set, Keagan and Adam arrived on time and did an excellent job, they were very tidy and explained how everything worked.
How refreshing to find a knowledgeable company who aren't pushy and do an excellent job. I cannot rate The Fireplace Studio anything other than 5*. Thank you.
Posted 3 years ago
Very impressed with the level of service from all concerned. Everyone helpful and offering good advice.
The fitting engineer Keegan, made an excellent job.
We are very pleased with the result and would certainly recommend this company.
Posted 3 years ago
Excellent service throughout the whole process for selection to final installation
Posted 3 years ago
From our first visit to the showroom to the fitting of the fire, excellent service, Dean fitted the fire he was very polite and tidy, explained all about the fire. Would recommend this company.
Posted 3 years ago
Andy Riley went to great effort to design a fire and surround to fit our 1980's inglenook fireplace. When a problem was incurred it was resolved quickly. John and Dean took great care fitting the fire today. The end result looks really great.
Posted 3 years ago
The staff were very helpful and friendly they answered all our queries and when it came to the survey and fitting we could not fault them the fitter was excellent he has done a wonderful job and our new fireplace looks beautiful he was very polite and friendly and has done a really good job we would certainly recommend The Fireplace Studio
Posted 3 years ago
The entire process was made very easy from the helpful staff in the showroom to the survey and installation, great product and refreshingly good service.
Posted 3 years ago
The showroom had a wide range of stock and the staff were very helpful. Everything from the first home visit to the actual installation of the fire and fireplace was very efficient. I would happily recommend the Fireplace Studio.
Posted 3 years ago
Our new fireplace looks amazing ... From start to finish nothing was too much trouble ... Highly recommend this company if you are looking for a quality no fuss job, helpful in every way . Thank you
Posted 3 years ago
Completely satisfied with how I was dealt with in the showroom, by the surveyor, and the fitters. The fire and the surround itself have transformed our living room, and I would definitely recommend you to friends and family.
Posted 3 years ago
I'm so happy with the sevice from this company they are reliable and friendly and I have been using these guys for years they are so helpful.Thankyou ????
Posted 3 years ago
After a visit to another supplier (who gave us bad advice) it was a pleasure to be welcomed here. When the surveyor visited he said our chimney was unsuitable but the Studio was very helpful and we now have a very efficient gas fire. Service and fitting was very good.
It's taken some time to use it due to very good autumn we've had but now it's colder the fire is just what we wanted.
Posted 3 years ago
The Fireplace Studio replaced our 25yr old gas fire with a new one. Great looking quality fire, fitted in just over an hour with no mess by a friendly fitter. The sales people in the Bramcote showroom were friendly; knowledgeable and never pushy. Would highly recommend.
Posted 3 years ago
It is well worth a visit to the impressive showroom with a wide selection of fireplaces to choose from. Our fireplace was delivered and installed within four weeks of it being chosen, and we are delighted with it. Dean the fitter made a very neat and tidy job, and was most friendly and polite. We would be quite happy to recommend them to anyone looking for a helpful and professional company.
Posted 3 years ago
Very impressed with this company! We recently bought a fire and fireplace from the Bramcote showroom...which itself is very calm and relaxing! Ashley was really helpful and informative in helping us choose the right one. The quality is first class, and looks fantastic. It was fitted while we were at work, but the fitters did a great job and left no mess. Would definitely recommend a visit!
Posted 3 years ago
Good info at initial showroom visit, home survey well done, and the fireplace mods and install were neatly done. Any subsequent issues or queries all dealt with promptly and with a satisfactory outcome. A well organised business with good quality products and services to match.
Posted 4 years ago
Excellent service from first visit to completed fitting. Sales staff were quick to identify our requirements, and recommended a splendid fire which was fitted within a week. The fitter did his work diligently and took us carefully through all necessary operating instructions.
I recommend The Fireplace Studio unreservedly.
Posted 4 years ago
We were very impressed with the environment and the friendly helpful staff. We were able to see the fire that we were interested in working which helped us to make our decision. We were given a hot drink while the purchase was completed.
Posted 4 years ago
Having suffered at the hands of another local company who were unable to fit a stove for us we visited the Fireplace Studio at Bramcote. Explaining our circumstances the staff were able to recommend the right type of fire for us and left us to choose the model we liked. The survey was carried out quickly and efficiently and an installation date arranged to suit us. The fitter arrived as stated and carried out his work cleanly and with minimal disruption to us. We are delighted with our new fire and the service we received from the Fireplace Studio and wouldn't hesitate to recommend them. Excellent.
Posted 4 years ago
Grateful thanks to Michelle, Ilkeston Showroom Manager and Keegan the Gas Engineer for superb service received recently after my purchase of a new gas cooker. Highly recommend.
Posted 4 years ago
The Fireplace Studio is rated 4.94 based on 173 reviews