Hello we are new to the area and I found the shop by a google search and the excellent reviews. Having had terrible problems with previous tradesmen over another fireplace in a different room, it has been lovely to use the Studio. From the first time we went and met Katie and then phone call to various people including Andy, to the assessment by John and then today John and his teams fitting I cannot fault the service and knowledge. The fireplace looks amazing and is the first finished thing in our renovation, very tidy as well in their clearing up and looking after my naughty dog when she escaped! Thank you all! would thoroughly recommend this firm.
Excellent service all the way through from choosing the fire and surround in the shop to fitting which was on the day arranged. Very pleased.
We visited the Bramote showroom which was beautifully presented. We chose our fire and fireplace,the guys who installed it were really friendly and professional -they did a excellent job and left everything clean and tidy.The whole thing looks wonderful - just what we wanted - and we would not hesitate in recommending the company. You will not be disappointed.
“After a visit to another supplier (who gave us bad advice) it was a pleasure to be welcomed here. When the surveyor visited he said our chimney was unsuitable but the Studio was very helpful and we now have a very efficient gas fire. Service and fitting was very good.
It's taken some time to use it due to very good autumn we've had but now it's colder the fire is just what we wanted.”
“The Fireplace Studio replaced our 25yr old gas fire with a new one. Great looking quality fire, fitted in just over an hour with no mess by a friendly fitter. The sales people in the Bramcote showroom were friendly; knowledgeable and never pushy. Would highly recommend.”
“It is well worth a visit to the impressive showroom with a wide selection of fireplaces to choose from. Our fireplace was delivered and installed within four weeks of it being chosen, and we are delighted with it. Dean the fitter made a very neat and tidy job, and was most friendly and polite. We would be quite happy to recommend them to anyone looking for a helpful and professional company.”
“Very impressed with this company! We recently bought a fire and fireplace from the Bramcote showroom...which itself is very calm and relaxing! Ashley was really helpful and informative in helping us choose the right one. The quality is first class, and looks fantastic. It was fitted while we were at work, but the fitters did a great job and left no mess. Would definitely recommend a visit!”
“Good info at initial showroom visit, home survey well done, and the fireplace mods and install were neatly done. Any subsequent issues or queries all dealt with promptly and with a satisfactory outcome. A well organised business with good quality products and services to match.”
“Excellent service from first visit to completed fitting. Sales staff were quick to identify our requirements, and recommended a splendid fire which was fitted within a week. The fitter did his work diligently and took us carefully through all necessary operating instructions.
I recommend The Fireplace Studio unreservedly.”
“We were very impressed with the environment and the friendly helpful staff. We were able to see the fire that we were interested in working which helped us to make our decision. We were given a hot drink while the purchase was completed.”
“Having suffered at the hands of another local company who were unable to fit a stove for us we visited the Fireplace Studio at Bramcote. Explaining our circumstances the staff were able to recommend the right type of fire for us and left us to choose the model we liked. The survey was carried out quickly and efficiently and an installation date arranged to suit us. The fitter arrived as stated and carried out his work cleanly and with minimal disruption to us. We are delighted with our new fire and the service we received from the Fireplace Studio and wouldn't hesitate to recommend them. Excellent.”
“Our visit to the studio and the care taken to understand our needs was superb. The fitters Mathew and Keegan were excellent and explained everything we needed to know. They also cleaned up all the associated mess quite cheerfully.”
“From our initial visit to the Nottingham Showroom to the actual Installation of our chosen Fire the Customer Service has been exceptional. Because we have no chimney and a restricted boundary with our neighbour we had to have a balanced flue fire and The Fire Studio helped us choose a Gazco Studio 1 with a Limestone surround which looks stunning in our room (it will be even better when all the renovations are complete! Thanks especially to Ashley who sorted everything and the installers who were very professional and considerate.”
“We visited the studio three or four times and each time the sevice and help was excellent. The fire has now been installed by two fitters who were very professional and clean in their work. All in all really satisfied and would definately recommend a visit to the showroom.”
“We visited the Bramote showroom which was beautifully presented. We chose our fire and fireplace,the guys who installed it were really friendly and professional -they did a excellent job and left everything clean and tidy.The whole thing looks wonderful - just what we wanted - and we would not hesitate in recommending the company. You will not be disappointed.”
“We first saw the company through the website and visited the Bramote showroom which was beautifully presented. We chose our fire and the guys who installed it were really friendly and professional - they left everything clean and tidy and even helped me with moving my furniture. The fire looks really wonderful - just what we wanted - and we would not hesitate in recommending the company. You will not be disappointed.”