Temple Knight Reviews

Name: Temple Knight
Address: Mercury House, Station Road, Edenbridge, Kent
Rating: 4.88

4.9 Rating 484 Reviews

98 %

of reviewers recommend Temple Knight

Company Reviews

Metrics

Info

4.9

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Temple Knight:

Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Temple Knight 5 star review on 6th April 2017

Joe Ellis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Novac came and repaired our plotter. No issues, simply did his job”

Helpful Report

Thanks Nicholas, we really appreciate your feedback.

“Anthony got straight on with fixing my printer and sorted out the problem so well happy with his work”

Helpful Report

Thanks Jess, We are pleased that your printer is now sorted. If you do have any further issues, you know where we are. Thanks from the TK Marketing Team.

“Michael was super, he fixed our printers even when lights were off”

Helpful Report

Thanks for your review. We are pleased that your machine is now working again, and hopefully your lights too! Thanks from the TK Marketing Team.

“Anthony wowed me today, I was so impressed!! At first, I was worried about calling someone out in case the costs mounted up. so I put off fixing the office printer until it really had become a major issue. I cane across Temple Knight and asked a few questions via the live chat on their website. I just wanted a price and, before I knew it, an engineer was booked for the following day - and for a VERY reasonable price too! Anthony turned up when he said he would, checked the printer and cleaned it too - at this point he discovered another fault that I hadn't even noticed and he would not leave until he fixed that too (insisting on a little extra cleaning after he has sorted it!). He was kind, friendly and very generous with his time - and it cost me next to nothing (and he got on well with my dog too!). I will DEFINITELY be using Temple Knight again and certainly recommend them to anyone looking for a company to fix or service their printers and copiers!! GOLD STAR!!”

Helpful Report

Thanks Jeremy, that's a truly excellent review. We will make sure Anthony gets your feedback as we know he always appreciates positive comments about his work. We are pleased your machine is now working again as it should. Thanks from the TK Marketing Team.

“Novac was very polite and friendly and the machine was working again very quickly. Once he had checked everything was ok he also cleaned the printer as it was covered in toner. I would certainly recommend Temple Knight.”

Helpful Report

Thanks Alison, we are pleased that your machines was up and working again quickly. If you do need anything else, please done hesitate to contact us. Thanks from the TK Marketing Team.

“Michael was very courteous and introduced himself on arrival. He understood the problems we were having with our printer and explained what was wrong. He remedied the fault with no need for additional parts or call backs. I would definitely use Temple Knight again and recommend them to other companies.”

Helpful Report

Thank you for your review. Michael will be pleased that you were happy with his performance. We always pass on the feedback to our engineers. Thank from the TK Marketing Team.

“The engineer, Luke, attended within the time window given (although we did not receive the promised phone call to let us know he was en route). Luke was knowledgeable, efficient and friendly and explained the issue to us clearly, answering our questions. We would certainly use Temple Knight again for our printer repairs/cleaning.”

Helpful Report

Thank you for your review and comments regarding Luke. We will pass your comments on to his line manager and also ensure that you are called as promised. Thanks from the TK marketing team.

“The visit we required was organised very quickly for the next day following my call to the office. The Engineer Luke was very efficient and sorted the fault quickly. I would have no hesitation on recommending them to other business's.”

Helpful Report

Thanks for the review Mike, we are pleased that we got your machine back up and working again. If you need anything else, please don't hesitate to contact us. Thanks from the TK marketing team.

“Our engineer David serviced, cleaned our printer and replaced a part very efficiently and kept me well informed about what he was doing. I am happy with the service provided and the value for money.”

Helpful Report

Thanks for the review, David will be pleased to hear your kind words. Thanks from the TK Marketing team.

“Luke our engineer was great, fixed the printer in no time at all and was very knowledgeable about all things printer related. Very helpful, glad that we found temple knight.”

Helpful Report

Thanks for the review, we are pleased the machine is all fixed and working. From the TK marketing team.

“Luke was efficient and solved our printer problem quickly.”

Helpful Report

Thanks for the great review - we always appreciate the comments. From the TK marketing team.

“Very efficient call and booking process. The engineer, Luke, arrived on time as promised. He was friendly and helpful. He sorted the issue out promptly. I can't ask for anything more really. An excellent service.”

Helpful Report

Thanks for the feedback - Luke always appreciates positive comments. We are pleased the machine is all up and working. Thanks from the TK marketing team.

“Novac arrived on time and was polite and efficient. He carried out the service and advised on parts that needed replacing with no force or oversell. The entire process of booking through to service was efficient, friendly and spoke volumes of the company Temple Knight.”

Helpful Report

Thanks Shehnaz. We don't believe in forced sales. We have a great service ans sales team on hand when you want us. From the TK marketing team.

“The process of booking an engineer is very efficient. Luke was professional and very helpful during his visit. Very reassuring to have the support from Temple Knight if we have a problem with our printer.”

Helpful Report

Thank for for the kind words - we are always here when you need us. From the TK marketing team.

Thank you for your review regarding Luke, we will pass your kind words on to him. Thanks from the TK marketing team.

“Polite, professional and extremely helpful. Thank you.”

Helpful Report

Thanks for the feedback. Its always appreciated. From the TK marketing team.

“Luke came in this morning to fix our printer. He was very professional and nice and solved the problem very quickly. He even cleaned the printer for us. Very much recommended.”

Helpful Report

Thanks Anna, If you do need anything else in the future, please don't hesitate to contact us. From the TK marketing team.

“Amazing. Very polite and curtious. Fixed our printer in lightening speed. Made 3 ladies very happy on a friday afternoon .thanks so much!!!”

Helpful Report

Thank you Leanne, We have passed the feedback on to the team who were grateful as always. Thanks from the TK marketing team.

“Your engineer Novak Silvil was totally excellent.”

Helpful Report

We appreciate the great feedback. Novak will be pleased to hear that. Thanks from the TK Marking team.

“Luke arrived, identified & fixed the problems, advised of the issues, resolved the IP conflict and ordered parts which the machine needed. Achieved everything in a courteous and timely manner!”

Helpful Report

Hi Iain, Glad its all working ok now. We have passed your comments on to Luke and his manager. Thanks from the TK marketing team.

“Arrived within 24 hours of reporting the problem, all resolved once on site. Novak was very good”

Helpful Report

Hi Richard, Thanks for the feedback. if you need us for anything else, please don't hesitant to contact us. Thanks form the TK marketing team.

Temple Knight is rated 4.9 based on 484 reviews