How would you rate
TC Branding Group
"Really professional and speedy service from the team, particularly Sarah-Jane Ridgely. All orders I have ever placed are delivered so quickly!"
"From the moment a quote was sought i.e. Mon 14/05/2018 till the delivery of the parcel Wed 16/05/2018, your team have been super efficient, professional and fully supportive.
Great Team............ especially Sarah Ridgley"
"Great efforts to deliver during the extremely bad weather two months ago. And the children looked great in their ponchos."
"Sarah Ridgley is absolutely amazing. Super-efficient, professional and friendly.
She replies to my emails immediately sometimes I even wonder how she managed to read it and reply so fast.
She is the best. Thank you so much Sarah !!!"
"Sarah is a superstar! Always so helpful and prompt :)"
"Fast, efficient service. I have mainly dealt with Claire Fisher and know I am in safe hands!"
"Katie Molloy is an absolute delight to deal with. She goes out of her way to make sure all equipment is delivered and collected in a timely manner and when we had a problem with a stand, she had another one delivered less than an hour after phoning her."
"My orders aren't frequent but anytime I contact Sarah Ridgeley for quotes and assistance, my requests are dealt quickly with and orders received on time."
"Very good service and all delivered on time."
"Polite emails and simply laid out quotes"
"Understand our branding/ image
Able to come up with innovative suggestions to bespoke and stock requirements
Friendly approach with competitive pricing"
"Polo embroidery not good enough on the first sample.
Password protected USBs, not advised coming from China, stuck in Customs and missed deadline by a week, had to get 2nd batch done - not the same size memory as previously requested so not suitable for clients needs. Password protected USBs - protection based on an exe file that is commonly accepted by UK companies, blocked by both us and the client, client had to set up an FTP site for the event. We have therefore paid for 2 next day deliveries for the USBs when they did not meet the needs.
The team however have tried to assist wherever possible."
Thank-you for your feedback Penny. I was very sorry to learn of the difficulties you experienced with your order and have followed up with our supplier to determine what has happened. Our goal is always to offer exceptional service but unfortunately in this instance we have failed to meet our high standards. We will be discussing further with our supplier to ensure that these types of problems do not occur in the future.
Posted 4 months ago
"Quality, speed and professional attitude. Thanks TC Branding the crystal awards went down a treat. Kind regards joy"
"Excellent customer service"
"easy order and great personalised pens"
"Great customer service from our Key Account Manager, Sarah Ridgley. Sarah is always friendly, approachable and professional. Sarah suggested a change of embroider after we had some issues with our previous order, which has worked out great. Many thanks Sarah."
"always pleased with the service"
"Claire form TC Branding Group always delivers great customer service and quick deliverers at a very competitive price. TC Branding is always our first go to when sourcing branded materials."
"Easy to work with and always deliver"
"The service and products are amazing. Our account manager Lucy has been a dream to work with and the products are always great quality."