TC Branding Group Reviews

4.82 Rating 135 Reviews

98 %

of reviewers recommend TC Branding Group

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Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Phone:

01844 275700

Location:

Saxon Court, Grymsdyke Farm, Main Road, Buckinghamshire

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TC Branding Group 5 star review on 28th July 2021

Emma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polo embroidery not good enough on the first sample. Password protected USBs, not advised coming from China, stuck in Customs and missed deadline by a week, had to get 2nd batch done - not the same size memory as previously requested so not suitable for clients needs. Password protected USBs - protection based on an exe file that is commonly accepted by UK companies, blocked by both us and the client, client had to set up an FTP site for the event. We have therefore paid for 2 next day deliveries for the USBs when they did not meet the needs. The team however have tried to assist wherever possible.”

Helpful Report

Posted 3 years ago

Thank-you for your feedback Penny. I was very sorry to learn of the difficulties you experienced with your order and have followed up with our supplier to determine what has happened. Our goal is always to offer exceptional service but unfortunately in this instance we have failed to meet our high standards. We will be discussing further with our supplier to ensure that these types of problems do not occur in the future.

Posted 3 years ago

TC Branding Group is rated 4.82 based on 135 reviews