Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.51

4.5 Rating 180 Reviews

87 %

of reviewers recommend Freja

4.5

Based on 180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely blown away by how delicious tge chocolate collagen shake is! I've had flavoured collagen powder before and not been able to stomach it. This is so taste!”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating of our product Freja! We truly appreciate your support and are thrilled to hear that you were blown away by the taste of our chocolate collagen shake. We understand how challenging it can be to find a delicious collagen powder, and we are delighted that Freja has exceeded your expectations. Your satisfaction means everything to us! Once again, thank you for your kind words and for being a valued customer! Amy Team Freja

Posted 10 months ago

“Quick informed delivery well packaged”

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Posted 10 months ago

Dear Caroline, Thank you so much for giving Freja a 5-star rating! We greatly appreciate your feedback and support. Quick informed delivery and well-packaged shipments are our top priorities, so we are thrilled to hear that we met your expectations. Thank you again for choosing Freja! Amy Team Freja

Posted 10 months ago

“I've used many bone broth powders. But from now on, I'll only buy Freja. Just tried the vanilla.... Amazing!”

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Posted 11 months ago

“As a sports mad person, these Freja products are absolutely perfect. My favourite is the chicken broth but can't wait to try the new shake!”

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Posted 11 months ago

“Fantastic company with a caring customer service. Freja broth is delicious and full of collogen.”

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Posted 1 year ago

“The beef bone broth has really changed my life, a big statement but it's true. I use it after rowing with the juice of half a lemon and a bit of pepper and then eat about an hour or two later. I really feel the difference on the days that I don't have it. If I get ill, much less since I have been drinking the broth, I find it really comforting and instantly soothing (sometimes I add some spices). I use a little bit as a stock when I'm cooking. Also, it's a really good go to if you feel hungry but you know that your not, it satisfies whatever it is that I'm craving. I have just tried the beef broth powder, I add it to the liquid to top-up the goodness. It's especially good as it's cheaper than the liquid and I'm not in the best financial situation at the moment. To top it all the customer service is outstanding.”

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Posted 1 year ago

“great product, full of goodness!”

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Posted 1 year ago

“The best customer service I’ve ever experienced buying anything online! stuart went above and beyond with a slight error with my order and couldn’t of been any more helpful. It gives me great confidence buying from freja again!”

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Posted 1 year ago

“Lovely product hot or cold”

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Posted 1 year ago

“Quality products at competitive prices. Customer service absolutely fabulous. Recommended all day long.”

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Posted 1 year ago

“Eccellent product and great service. Extremely helpful will buy again and highly reccomend.”

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Posted 1 year ago

“Just received mine and immediately ordered more for my parents because I raved about the benefits do much. I make mine with beef stock(best of both worlds) add chunky veg and I have the best broth ever, which I keep refrigerated. I recommend this to anyone who has digestive issues as my gut health has really improved.”

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Posted 1 year ago

“I add the chicken bone broth to rice and stews and use the beef bone broth as a base for ramen, added to chilli con beans and I also drink the beef bone broth as a replacement lunch on occasion. The products and clean and extremely delicious and I know the collagen has helped my skin and hair enormously. The customer service is also excellent and deliveries are fast. I've tried the broths for about 6 months now and have just decided to subscribe so I'm never out of them.”

Helpful Report

Posted 1 year ago

“I was extremely impressed by the way Freja Foods’ customer services handled my request to return some of the goods I’d bought. I was helped on every step of the process and received a full refund despite not being able to return one of the 3 packs of broth powder. Thank you to Freja Foods. Happy customer will be using your company in the future!”

Helpful Report

Posted 1 year ago

“Great product, issue associated with returns resolved satisfactorily despite initial misunderstandings.”

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Posted 1 year ago

“I had an order that was not delivered by DPD, and when I mentioned this, a replacement was very quickly sent out! Thank you :-)”

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Posted 1 year ago

“Their customer service is immediate and so efficient. After DPD failed to deliver my first order, I emailed Freja on a Friday afternoon and my replacement order was with me on Monday. SO impressive. And the product is really good. Perfect to keep in the larder and use instead of additive-packed stock cubes in cooking. I also love it on it's own as part of a reboot.”

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Posted 1 year ago

“Absolutely amazing service love love love the broth it’s amazing and so tasty 🤩🙌🏼🥰”

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Posted 1 year ago

“Phenomenal product and excellent customer service. I can't get over how amazing this product is. I use the beef and chicken broth for myself and my family. I first came across Freja when I had some serious nerve damage and other health issues. I realized that I needed to eat better and get the best products to provide me with the nutrition I needed. I've been using both broths for several months now and can say that I am so much healthier and healed. My hair and skin also look amazing. I can't recommend it enough. It's so good.”

Helpful Report

Posted 1 year ago

“I absolutely love their products, their Bone broth taste its the best compared to other store bought options. Delivery was super fast and their customer service was very prompt to help me with an order. Love Freja and the benefits I’ve felt post incorporating it to our family routine.”

Helpful Report

Posted 1 year ago

Freja is rated 4.5 based on 180 reviews