SureVoIP Reviews

4.47 Rating 62 Reviews
90 %
of reviewers recommend SureVoIP
Merchant Metrics
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About SureVoIP:

SureVoIP is a carrier-grade VoIP provider and delivers its service over the firm’s own wholly owned and managed systems. The company, which offers the reassurance of a UK-based technical support team available via phone, email or webchat, is regulated by Ofcom and holds its own Ofcom number ranges.

SureVoIP runs its own multi-protocol label switching (MPLS) enabled network which is designed for voice-over internet protocol (VoIP). It does this to allow the company to be independent of any one supplier, for quality and control. This network is spread across two sites for redundancy and high availability, and within these sites there is also redundancy and high availability. One site is in London Docklands (Telehouse East) and the other is in Edinburgh (Pulsant South Gyle).

In June 2016, SureVoIP won the Internet Telephony Service Provider Association’s (ITSPA) UK-wide award for Best Business ITSP (Medium Enterprise). The company was also a finalist in the Best Business ITSP (Corporate) and Best Business ITSP (Small Enterprise) categories in 2017.

The business received further recognition from the ITSPA when it was awarded the organisation’s coveted Quality Mark v2 in recognition of SureVoIP’s innovative approach to business communications.

For further information, please visit https://www.surevoip.co.uk.

Visit Website

Phone:

03304450000

Email:

sales@surevoip.co.uk

Location:

James Gregory Centre,Balgownie Road,Bridge of Don,Aberdeen

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Anonymous
Anonymous  // 01/01/2019
Don't feel we are getting value for money and problems with phone units aren't covered
Helpful Report
Hi, Thanks for your feedback. We've don't seem to have had any support requests for you this year? I'll have a member of the support team call you ASAP to help. All new Yealink phones come with a lifetime warranty depending on when they were bought. We'll check that for you too once we've spoken to you to learn more about the issues you are experiencing. Thanks, Gavin.
SureVoIP is rated 4.47 based on 62 reviews