Super Socks Reviews

4.70 Rating 222 Reviews
92 %
of reviewers recommend Super Socks
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
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Anonymous  // 01/01/2019
Paid nearly £30 including postage and packaging for some socks with my cat's face printed on. They arrived promptly no problem but the printing is terrible. It's so blurry you can't see the marking on the cat's face, so you can't even tell its our cat. I might as well have just bought cheaper socks with any ginger cat on! I looked at the photo guidelines before submitting and spent ages choosing the right picture. Really unhappy. Waste of money. I feel I've been scammed.
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Posted 2 years ago
Order placed 13th December, said 10 days for delivery. Got an email with a Royal Mail tracking reference a week ago, but it isn't recognised on the Royal Mail website. Haven't received my order and no response to my emails.
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Posted 3 years ago
Ordered in November and sent an email mid December. Product never arrived poor company Dont use them
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Posted 3 years ago
They took my money and sent nothing. No responses other than canned email. No refund. Never use this company.
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Posted 3 years ago
Wrong design send to me and I can't reach the company. Also I ordered my package on 30th november and got it today on 18th december.
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Posted 3 years ago
Don't waste your time ordering from this company. Ordered boxers on 28th nov, email on 3rd December to say the order had been shipped. Its now 18th December, no boxers and ive emailed 4 times and just keep getting the same auto email back regarding delivery times. its been 21 days since I made an order with a UK company that apparently use 24/48 hr tracked royal mail delivery. Where the hell is my order if it was shipped on 3rd December?! complete and utter SCAM!!!!
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Posted 3 years ago
I ordered on the 27th of November and still hasn’t arrived. Got told they were sending a replacement that would be here this week and it STILL hasn’t turned up. £20 for a pair of boxers and the tracking number doesn’t even work? Seems fishy to me. Not ordering again and will be looking for a refund. Disgraceful service. DO NOT BUY.
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Posted 3 years ago
Shipping sucks, I ordered on November 17th and still no sign of my order. Customer service takes an average of 3-4 days to respond and doesn’t help anyways. I won’t be ordering from here again and I suggest nobody else waste their money here either as I have never been so displeased with an online order.
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Posted 3 years ago
Wish I hadn't placed a order with this company. Goods have not been delivered and royal mail tracking number doesn't work! No one responds to emails or answers phone calls!
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Posted 3 years ago
I ordered super socks, but i havent received it yet, i was waiting for 3 weeks more. I wrote to support, they replied me that i should wait for more days, there was a delay...( its awful
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Posted 3 years ago
Super Socks is rated 4.70 based on 222 reviews