Super Socks Reviews

4.70 Rating 222 Reviews
92 %
of reviewers recommend Super Socks
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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Anonymous
Anonymous  // 01/01/2019
Paid nearly £30 including postage and packaging for some socks with my cat's face printed on. They arrived promptly no problem but the printing is terrible. It's so blurry you can't see the marking on the cat's face, so you can't even tell its our cat. I might as well have just bought cheaper socks with any ginger cat on! I looked at the photo guidelines before submitting and spent ages choosing the right picture. Really unhappy. Waste of money. I feel I've been scammed.
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Posted 2 years ago
They took my money and sent nothing. No responses other than canned email. No refund. Never use this company.
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Posted 3 years ago
Wrong design send to me and I can't reach the company. Also I ordered my package on 30th november and got it today on 18th december.
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Posted 3 years ago
Don't waste your time ordering from this company. Ordered boxers on 28th nov, email on 3rd December to say the order had been shipped. Its now 18th December, no boxers and ive emailed 4 times and just keep getting the same auto email back regarding delivery times. its been 21 days since I made an order with a UK company that apparently use 24/48 hr tracked royal mail delivery. Where the hell is my order if it was shipped on 3rd December?! complete and utter SCAM!!!!
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Posted 3 years ago
The way the photos are positioned onto the socks is really poorly done. There is no preview of what your final design looks like and so I was really disappointed when the socks arrived to find a botched job of tiling the photo across the sock.
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Posted 3 years ago
Ordered some socks from this company, and within 5 days they were with me! Was so happy with the quality and the service. Thanks supersocks!
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Posted 3 years ago
Shipping sucks, I ordered on November 17th and still no sign of my order. Customer service takes an average of 3-4 days to respond and doesn’t help anyways. I won’t be ordering from here again and I suggest nobody else waste their money here either as I have never been so displeased with an online order.
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Posted 3 years ago
Super Socks is rated 4.70 based on 222 reviews