Sunlounger Travel Reviews

Name: Sunlounger Travel
Address: 11 Arthur Business Park, Thorby Avenue, March, Cambridgeshire
Rating: 4.97

5.0 Rating 2,050 Reviews

99 %

of reviewers recommend Sunlounger Travel

Company Reviews

Metrics

5.0

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Sunlounger Travel 5 star review on 27th April 2025

Priscilla

Sunlounger Travel 5 star review on 22nd February 2025

Joanne

Sunlounger Travel 5 star review on 15th January 2025

Ian

Sunlounger Travel 5 star review on 5th January 2025

Paula

Anonymous

Anonymous // 01/01/2019

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“We received very efficient service with our recent booking, everything was explained in great detail, and advice given on what we need to do to travel during covid. Great friendly service.”

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Posted 4 years ago

Thank you for the lovely feedback Clive, it's much appreciated and will be passed back to the branch.

Posted 4 years ago

“Very friendly staff and helpfull .,brilliant”

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Posted 4 years ago

Thank you for the feedback Christine, it's always lovely to see you in store :)

Posted 4 years ago

“They ladies was very helpful with my enquiries about a holiday as I had loads. My holiday isn't till next year 2022 so can't comment on anything else and this is my first time using them so hopefully I can write a positive review after my first holiday with them.”

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Posted 4 years ago

Thank you for the great feedback Tracy, it's much appreciated and we can't wait to see the photos from the amazing holiday you have booked. Any queries ata all, please do call or pop in and we'll be happy to help. Courtney

Posted 4 years ago

“I liaised with Abigail regarding an upcoming trip to Iceland. Abigail was able to do this all via email which was really helpful especially as I work full time. Abigail was speedy getting back to me and kept me fully informed at all times which resulted in me booking an upcoming 4 nights trip to Iceland! I would definitely be recommending Sunlounger to my family and friends!”

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Posted 4 years ago

Thank you for your kind comments, it was a pleasure to aid you in your booking and I look forward to speaking to you again soon. Abi

Posted 4 years ago

“Really good service would highly recommend”

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Posted 4 years ago

“Britney was so efficient and made the booking of my holiday so easy and stress free.. credit to your company”

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Posted 4 years ago

“Brilliant customer service - very knowledgeable and easy to book”

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Posted 4 years ago

“The staffs are very welcoming, Very polite & helpful & patient. Thank you 😊”

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Posted 4 years ago

“The young lady at King's Lynn branch was so helpful, we certainly would look at going back there.”

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Posted 4 years ago

“Great service, happy and helpful staff five stars!!”

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Posted 4 years ago

“Excellent service. Friendly Lady who helped me. Will book again with you in the future!”

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Posted 4 years ago

“I had to change our honeymoon due to Covid and our destination being on red . Was very helpful changing the dates for us to next year. Very happy can’t wait to go away next year . Thanks Abigail”

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Posted 4 years ago

“The girls in the shop were very very helpful”

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Posted 4 years ago

“Very helpful Great team”

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Posted 4 years ago

“Very helpful and friendly staff, phoned the supplier about some special requirements we had and found just what we wanted. Would use again”

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Posted 4 years ago

“We booked a holiday and took ages for someone to respond so had to call up. Luckily the woman on the phone was very helpful!”

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Posted 4 years ago

Hi Kevin, and thank you for both booking with us and your comments, we'll certainly pass them back to the branch. Please accept my apologies for the slight delay in the live chat response this morning, we only open at 9am and I can see that a colleague responded to your message before 10:30, however, I'd like to thank you for the very positive "amazing customer service on the phone" comment you made in the chat, it's much appreciated and I'll feed that back to branch as well.

Posted 4 years ago

“Very helpful young lady at King's Lynn branch named sian did my booking pleasant stress free experience”

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(King's Lynn) - Posted 4 years ago

“Amazing service helping us book a last minute break. Despite short notice they found us exactly what we wanted and at a better price than we’d found elsewhere. They were genuinely interested in what we wanted and weren’t just there to sell us a holiday.”

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Posted 4 years ago

“Went well above what I expected in trying to rearrange our holiday…3times! Thank you”

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Posted 4 years ago

“Such a pleasure to book a holiday through agents who listen and understand what their customers are looking for and do their best to find a good deal and make you feel comfortable. A much nicer experience than going to a larger, national chain.”

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Posted 4 years ago

Sunlounger Travel is rated 5.0 based on 2,050 reviews