Stone Direct UK Reviews

Name: Stone Direct UK
Rating: 4.87

4.9 Rating 147 Reviews

99 %

of reviewers recommend Stone Direct UK

Company Reviews

Metrics

Info

4.9

Based on 147 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 25th April 2024

Mick Morris

Stone Direct UK 5 star review on 13th January 2024

Leon Trowsdale

Stone Direct UK 5 star review on 7th September 2023

Richard Horton

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I phoned to order, spoke to Simon (very helpful) he got my slate to me two days later and it is perfect for my cafe. For me s very positive and easy experience 😀”

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Posted 4 years ago

“Great product”

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Posted 4 years ago

“Delighted with our slate tiles - they make an excellent kitchen floor. Also great advice and help from Stone Direct.”

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Posted 4 years ago

“From the first contact, I got a very professional and correct accommodating approach from Charley Clark. We are very satisfied with the stones we ordered and all information about how to clean it and so on. Thank you for great service”

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Posted 4 years ago

“Still a pleasure to speak and deal with Charley even after a gap of two years!!”

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Posted 4 years ago

“Fantastic oyster slate, arrived promptly , first class service, many thanks”

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Posted 4 years ago

“From the day that we recieved the sample from Charley at Stone Direct to the day we recieved the limestone the experience has been truly exceptional. The stone arrived exactly on the day that it was promised and regular updates of the delivery we given. Also the product knowledge”

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Posted 4 years ago

“Great slate and helpful people.”

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Posted 4 years ago

“Very friendly staff, happy to help thanks”

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Posted 4 years ago

“The staff are excellent and nothing at all is too much for them. I cannot rate the service and products highly enough. Thoroughly recommend a purchase from Stone Direct for your next quality stone purchase.”

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Posted 4 years ago

“Delivered on time. Good quality and very competitive on price”

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Posted 5 years ago

“Purchased tiles from Stone Direct for two of my projects and both times received great customer service and good quality tiles.”

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Posted 5 years ago

“Very helpful. Sample product was useful and delivery prompt. Good follow up too. Would recommend and would use again. Thank you.”

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Posted 5 years ago

“We needed a slate hearth and chamber piece for a log burner being fitted the following week. Despite the short notice Charley at Stone Direct managed to locate the hearth and a slate piece to cut to size on site and delivered in time for the installation as promised. Very customer focused thank you”

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Posted 5 years ago

“Fantastic helpful every thing arrived on time”

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Posted 5 years ago

“Great customer service and we love the tiles”

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Posted 5 years ago

“Really helpful advice and a quality product which looks incredible and significantly more expensive when laid.”

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Posted 5 years ago

“Great customer service but they need a new logistics partner - I would rate “premier” logistics a zero”

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Posted 5 years ago

“There was no problem from when I ordered to when it was delivered. The samples were far better quality than others I had sourced and best thing is they are 20ml when a lot I looked at were only 10. Very satisfied.”

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Posted 6 years ago

“Fast delivery Good graded stone, well packaged in crate on pallet. This is my second purchase and I am very pleased with the quality and price of the slate .Will buy again.”

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Posted 6 years ago

Stone Direct UK is rated 4.9 based on 147 reviews