Stone Direct UK Reviews

Name: Stone Direct UK
Rating: 4.87

4.9 Rating 147 Reviews

99 %

of reviewers recommend Stone Direct UK

Company Reviews

Metrics

Info

4.9

Based on 147 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 25th April 2024

Mick Morris

Stone Direct UK 5 star review on 13th January 2024

Leon Trowsdale

Stone Direct UK 5 star review on 7th September 2023

Richard Horton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced , delivered in a timely manner and replaced a faulty slate tile free of charge( after a bit of discussion). So overall I would recommend Stone Direct Uk Ltd”

Helpful Report

Posted 3 months ago

“We ordered from Stone Direct previously and everything went to plan and we were very pleased. During this order we expected to receive 4 slabs 900x450mm each and had ordered 2m2 on advice from a phonecall. Only 2 arrived but this was quickly sorted with a quick phonecall without hesitation. The next 2 slabs arrived so all is well.”

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Posted 8 months ago

“Great product choice. good online site. delivery a bit expensive for smaller orders.”

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Posted 1 year ago

“Difficult to make contact, but very helpful once contact was made. Will recommend Stone Direct.”

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Posted 1 year ago

“Delivery was good , the finish was extremely good .”

Stone Direct UK 4 star review on 17th December 2021

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Posted 2 years ago

“The brick effect tiles were superb, my client was over the moon with the finished article. Nice to actually be able to talk to somebody and they rang back as promised.”

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Posted 3 years ago

“Great product fast delivery but some tiles damaged but hard to avoid with stacks of slate”

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Posted 3 years ago

“Friendly, fast and efficient”

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Posted 3 years ago

“Excellent initial contact and supply of trial section and Charley very helpfull on booking and info etc. Slate all delivered as promised by courier and fitting arranged. Fitting delayed a week following call to say the fitter was not well. Tiles installed nicely but two joins to carpet through doorways not done despite saying they would be. When we queried this after (unfortunately I had a paid the balance by then) we received a voicemail message giving us the fitters mobile number to call him direct and sort it out! This part of the whole experience was not what I would expect and took the gloss off the whole deal a little.”

Helpful Report

Posted 9 years ago

“Bought rustic slate floor tiles. They where better quality than the last shipment but I know they've changed supply sources. I ordered 16 to finish the job they came a day early and they had added an extra tile although 2 of the tiles had cracked and smashed in transit. But overall really helpful and quality product”

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Posted 9 years ago

“Dealt with Simon and Charley. Very helpful. The oyster slates were diffirent to the sample that was sent. But stone works. We're happy to change them no questions asked. Which was great quick and easy.”

Helpful Report

Posted 10 years ago

Stone Direct UK is rated 4.9 based on 147 reviews