Stone Direct UK Reviews

4.92 Rating 99 Reviews

99 %

of reviewers recommend Stone Direct UK

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Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 7th July 2021

Rod Hutchinson

Stone Direct UK 5 star review on 15th September 2020

Simon Charlton

Anonymous

Anonymous // 01/01/2019

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“Product looks great well”

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Posted 4 months ago

“Actual service and product was great. However the cost was misquoted and I ended up with another £600 bill that I hate to pay as I wasn’t given enough time to source elsewhere”

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Posted 4 months ago

“Great slate”

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Posted 5 months ago

“This second order was again handled with professionalism. The quality of the tiles was excellent, and the team dealt with a minor omission very quickly.”

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Posted 5 months ago

“Excellent service, Charley made sure the order was made accurately and glitch free. Tiles Even came earlier than thought”

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Posted 5 months ago

“From requesting a sample tile to receiving our order, we cannot recommend this company enough. The communication throughout has been outstanding, very professional and it has been a pleasure to purchase products from them. I will hope to use Charley, Simon and the rest of the team again in the future and recommend anyone to use this company as their first point of contact when enquiring about stone products.”

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Posted 9 months ago

“The best customer service I've encountered so far. Charley replies to my emails quickly and has answered every single question I've had and given me advice on the tiles. Delivery was super quick too.”

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Posted 10 months ago

“The website is well laid out and it is easy to order samples required. The samples arrived prompt and the stones supplied accurately matched what I have been supplied. The sales team were friendly and helpful and quotations requested were supplied almost immediately. It was a pleasure to deal with Stone Direct as the service they provided was excellent.”

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Posted 1 year ago

“Helped us match stone which was out of stock from previous supplier. Would recommend.”

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Posted 1 year ago

“Received samples in a timely manner, and my subsequent order of 25 sq metres of slate was easily done via the website and delivery was made on the stated day. Slate was packed extremely well to ensure no damage could be caused and overall i am very happy with the whole experience.”

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Posted 1 year ago

“I’ve used Stone Direct a couple of times, very recently and about 4 years ago and Charley is just so helpful. Definitely recommended and I will use again.”

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Posted 1 year ago

“We had some free Indian stone slabs from our neighbours which I needed to match, I phone Simon and with one simple photo he got us the perfect match. Once we cleaned the old ones up and mixed them up you can't pick them out. Total confidence in talking to Simon and Charly who were on hand for any advice. Thanks both”

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Posted 1 year ago

“The brick effect tiles were superb, my client was over the moon with the finished article. Nice to actually be able to talk to somebody and they rang back as promised.”

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Posted 1 year ago

“Great product fast delivery but some tiles damaged but hard to avoid with stacks of slate”

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Posted 1 year ago

“Friendly, fast and efficient”

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Posted 1 year ago

“Very, very helpful. Pleasant and friendly staff and always a speedy response to any questions we had. To say they went the extra mile for us would be an understatement. Very knowledgeable and would highly recommend.”

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Posted 1 year ago

“Would recommend,very efficient from selecting Slates to ordering.Order didn’t arrive when was suppose too!!! When i phoned they were very helpful and sorted it.”

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Posted 1 year ago

“All round great service - from placing the order [at a very competitive price] through to delivery. The slates are perfect - an exact match with what we have previously ordered from StoneDirect so we now have continuity through the house and out onto the patio area. Many thanks”

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Posted 1 year ago

“10/10. Communication was absolutely brilliant. Charley was super helpful and flexible. The product was exactly what was expected too. Would 100% use again :)”

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Posted 1 year ago

“They were a very friendly and professional business. Not to mention quick service. I would recommend them to anyone.”

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Posted 1 year ago

Stone Direct UK is rated 4.92 based on 99 reviews