Stone Direct UK Reviews - Read Reviews on Stone-directuk.com Before You Buy

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 7th July 2021

Rod Hutchinson

Stone Direct UK 5 star review on 15th September 2020

Simon Charlton

Anonymous

Anonymous // 01/01/2019

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“Product looks great well”

Posted 3 weeks ago

“Actual service and product was great. However the cost was misquoted and I ended up with another £600 bill that I hate to pay as I wasn’t given enough time to source elsewhere”

Posted 3 weeks ago

“Great slate”

Posted 1 month ago

“This second order was again handled with professionalism. The quality of the tiles was excellent, and the team dealt with a minor omission very quickly.”

Posted 1 month ago

“Excellent service, Charley made sure the order was made accurately and glitch free. Tiles Even came earlier than thought”

Posted 1 month ago

“From requesting a sample tile to receiving our order, we cannot recommend this company enough. The communication throughout has been outstanding, very professional and it has been a pleasure to purchase products from them. I will hope to use Charley, Simon and the rest of the team again in the future and recommend anyone to use this company as their first point of contact when enquiring about stone products.”

Posted 5 months ago

“The best customer service I've encountered so far. Charley replies to my emails quickly and has answered every single question I've had and given me advice on the tiles. Delivery was super quick too.”

Posted 6 months ago

“The website is well laid out and it is easy to order samples required. The samples arrived prompt and the stones supplied accurately matched what I have been supplied. The sales team were friendly and helpful and quotations requested were supplied almost immediately. It was a pleasure to deal with Stone Direct as the service they provided was excellent.”

Posted 8 months ago

“Helped us match stone which was out of stock from previous supplier. Would recommend.”

Posted 9 months ago

“Received samples in a timely manner, and my subsequent order of 25 sq metres of slate was easily done via the website and delivery was made on the stated day. Slate was packed extremely well to ensure no damage could be caused and overall i am very happy with the whole experience.”

Posted 9 months ago

“I’ve used Stone Direct a couple of times, very recently and about 4 years ago and Charley is just so helpful. Definitely recommended and I will use again.”

Posted 9 months ago

“We had some free Indian stone slabs from our neighbours which I needed to match, I phone Simon and with one simple photo he got us the perfect match. Once we cleaned the old ones up and mixed them up you can't pick them out. Total confidence in talking to Simon and Charly who were on hand for any advice. Thanks both”

Posted 10 months ago

“The brick effect tiles were superb, my client was over the moon with the finished article. Nice to actually be able to talk to somebody and they rang back as promised.”

Posted 10 months ago

“Great product fast delivery but some tiles damaged but hard to avoid with stacks of slate”

Posted 10 months ago

“Friendly, fast and efficient”

Posted 10 months ago

“Very, very helpful. Pleasant and friendly staff and always a speedy response to any questions we had. To say they went the extra mile for us would be an understatement. Very knowledgeable and would highly recommend.”

Posted 10 months ago

“Would recommend,very efficient from selecting Slates to ordering.Order didn’t arrive when was suppose too!!! When i phoned they were very helpful and sorted it.”

Posted 10 months ago

“All round great service - from placing the order [at a very competitive price] through to delivery. The slates are perfect - an exact match with what we have previously ordered from StoneDirect so we now have continuity through the house and out onto the patio area. Many thanks”

Posted 10 months ago

“10/10. Communication was absolutely brilliant. Charley was super helpful and flexible. The product was exactly what was expected too. Would 100% use again :)”

Posted 10 months ago

“They were a very friendly and professional business. Not to mention quick service. I would recommend them to anyone.”

Posted 10 months ago

Stone Direct UK is rated 4.92 based on 99 reviews