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Stone Direct UK Reviews

4.9 Rating 153 Reviews
99 %
of reviewers recommend Stone Direct UK
4.9
Based on 153 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Stone Direct UK Reviews
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Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 12th September 2024
Taryn Fielding
Stone Direct UK 5 star review on 12th September 2024
Taryn Fielding
Stone Direct UK 5 star review on 11th September 2024
Beverley Lockyer
Stone Direct UK 5 star review on 3rd September 2024
David Robinson
Stone Direct UK 5 star review on 25th April 2024
Mick Morris
Stone Direct UK 5 star review on 25th April 2024
Mick Morris
Stone Direct UK 5 star review on 25th April 2024
Mick Morris
19
Anonymous
Anonymous  // 01/01/2019
I purchased 38sqm of Brazilian slate to tile my hallway, dining room, kitchen and utility. The negotiated price, delivery and tile quality were all excellent. They bettered the price of competitors. The delivery driver used a jack truck to deliver the tiles down a private road to my garage and my tiler commented on the quality of the tiles noting that there had only been a few he couldn't use.
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Posted 1 month ago
I asked for samples of tiles online which were speedily dispatched. A member of staff contacted me to ask if they could be of assistance. Once I’d made my choice, I ordered, paid and a date for delivery that suited me was arranged. Customer service was fantastic. Love the tiles I chose
Stone Direct UK 5 star review on 12th September 2024 Stone Direct UK 5 star review on 12th September 2024
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Posted 3 months ago
Bought a second 2 m2 and it was delivered in 2 days. Thanks for such quick delivery in what I thought was urgent. Only to realise I didn't need it after all. Ah never mind I'm sure I will use them somewhere.
Stone Direct UK 5 star review on 11th September 2024
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Posted 3 months ago
Order delivered in a timely fashion by a very lovely gentleman. Items were absolutely lovely and exceeded expectation. I delayed the order to suit us, but could have had it sooner.
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Posted 3 months ago
Fantastic everything delivered on time.
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Posted 3 months ago
Great quality stone, great service and great technical advice. We used Stone Direct’s Indian Limestone to build a 300sqm Patio so we used a lot of stone and were very pleased with the quality standard. Simon was always responsive and helpful with any requests or questions we had. A great company and product, I highly recommend.
Stone Direct UK 5 star review on 3rd September 2024
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Posted 3 months ago
Our old patio was getting very tired and dark. We decided to replace it with lighter limestone slabs purchased these from Stone Direct and cannot fault them at all. Service from the time we ordered to delivery time spot on and quality product which has made our patio a pleasure to relax on.
Stone Direct UK 5 star review on 25th April 2024 Stone Direct UK 5 star review on 25th April 2024 Stone Direct UK 5 star review on 25th April 2024 Stone Direct UK 5 star review on 25th April 2024 Stone Direct UK 5 star review on 25th April 2024
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Posted 7 months ago
Excellent product and very prompt delivery, very informative and would definitely recommend using them again if I require anymore I wouldn't hesitate in doing so thanks.🙌
Stone Direct UK 5 star review on 13th January 2024
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Posted 11 months ago
Looked everywhere for authentic looking flagstones and made the right choice by choosing Stone Direct for my purchase. Personable and helpful staff and a product that is ten times better than anyone else’s I’ve seen who have bought flagstone floors.
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Posted 11 months ago
Competitively priced , delivered in a timely manner and replaced a faulty slate tile free of charge( after a bit of discussion). So overall I would recommend Stone Direct Uk Ltd
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Posted 11 months ago
I found yiur Company be very efficient puchase perfect delivery as promised goods also ideal .
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Posted 11 months ago
Excellent service, very helpful & slate tiles are lovely
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Posted 1 year ago
Absolutely delighted with the slate cladding that we ordered, a fantastic addition to our fireplace wall.
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Posted 1 year ago
Small problem with the order at first with delivery but quickly sorted and the product looks incredible in our bathroom. I would definitely recommend this company
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Posted 1 year ago
We ordered from Stone Direct previously and everything went to plan and we were very pleased. During this order we expected to receive 4 slabs 900x450mm each and had ordered 2m2 on advice from a phonecall. Only 2 arrived but this was quickly sorted with a quick phonecall without hesitation. The next 2 slabs arrived so all is well.
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Posted 1 year ago
Very pleased with the purchase, the phone staff were easy to talk to and helpful when questions were asked about cutting the cladding and putting the items on the wall. The cladding arrived on a pallet and was well wrapped - no damage. The Universal Tile Adhesive was easy to mix up and to apply. The cladding has been up on the wall approx. 3 - 4 weeks and everything is perfectly okay.
Stone Direct UK 5 star review on 7th September 2023 Stone Direct UK 5 star review on 7th September 2023
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Posted 1 year ago
Great service thank you
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Posted 1 year ago
We found this Company through an internet search and would definitly recommend them to others. Simon, who we dealt with, was very helpful and knowledgeable. We requested some samples and they arrived the very next day - quite a feat for the Scottish Highlands!! Everything arrived, well packaged and in good time. The delivery was a day or two later than agreed but that was down to the courier not the Company so no complaints there - and it didn't hold us up anyway. We laid the flooring ourselves and are really pleased with the results. Great product and service.
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Posted 1 year ago
Beautiful slate tiles. Customer service was very good before and after the slate arrived. When I had questions they were answered straight away and comprehensively even though mine was a relatively small order. I would recommend this company.
Stone Direct UK 5 star review on 24th May 2023 Stone Direct UK 5 star review on 24th May 2023
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Posted 1 year ago
Great product choice. good online site. delivery a bit expensive for smaller orders.
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Posted 1 year ago
Stone Direct UK is rated 4.9 based on 153 reviews