Stone Direct UK Reviews

Name: Stone Direct UK
Rating: 4.88

4.9 Rating 153 Reviews

99 %

of reviewers recommend Stone Direct UK

Company Reviews

Metrics

Info

4.9

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 12th September 2024

Anonymous

Anonymous // 01/01/2019

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“I purchased 38sqm of Brazilian slate to tile my hallway, dining room, kitchen and utility. The negotiated price, delivery and tile quality were all excellent. They bettered the price of competitors. The delivery driver used a jack truck to deliver the tiles down a private road to my garage and my tiler commented on the quality of the tiles noting that there had only been a few he couldn't use.”

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Posted 1 month ago

“I asked for samples of tiles online which were speedily dispatched. A member of staff contacted me to ask if they could be of assistance. Once I’d made my choice, I ordered, paid and a date for delivery that suited me was arranged. Customer service was fantastic. Love the tiles I chose”

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Posted 3 months ago

“Bought a second 2 m2 and it was delivered in 2 days. Thanks for such quick delivery in what I thought was urgent. Only to realise I didn't need it after all. Ah never mind I'm sure I will use them somewhere.”

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Posted 3 months ago

“Order delivered in a timely fashion by a very lovely gentleman. Items were absolutely lovely and exceeded expectation. I delayed the order to suit us, but could have had it sooner.”

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Posted 3 months ago

“Fantastic everything delivered on time.”

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Posted 3 months ago

“Great quality stone, great service and great technical advice. We used Stone Direct’s Indian Limestone to build a 300sqm Patio so we used a lot of stone and were very pleased with the quality standard. Simon was always responsive and helpful with any requests or questions we had. A great company and product, I highly recommend.”

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Posted 3 months ago

“Our old patio was getting very tired and dark. We decided to replace it with lighter limestone slabs purchased these from Stone Direct and cannot fault them at all. Service from the time we ordered to delivery time spot on and quality product which has made our patio a pleasure to relax on.”

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Posted 7 months ago

“Excellent product and very prompt delivery, very informative and would definitely recommend using them again if I require anymore I wouldn't hesitate in doing so thanks.🙌”

Stone Direct UK 5 star review on 13th January 2024

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Posted 11 months ago

“Looked everywhere for authentic looking flagstones and made the right choice by choosing Stone Direct for my purchase. Personable and helpful staff and a product that is ten times better than anyone else’s I’ve seen who have bought flagstone floors.”

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Posted 11 months ago

“Competitively priced , delivered in a timely manner and replaced a faulty slate tile free of charge( after a bit of discussion). So overall I would recommend Stone Direct Uk Ltd”

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Posted 11 months ago

“I found yiur Company be very efficient puchase perfect delivery as promised goods also ideal .”

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Posted 11 months ago

“Excellent service, very helpful & slate tiles are lovely”

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Posted 1 year ago

“Absolutely delighted with the slate cladding that we ordered, a fantastic addition to our fireplace wall.”

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Posted 1 year ago

“Small problem with the order at first with delivery but quickly sorted and the product looks incredible in our bathroom. I would definitely recommend this company”

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Posted 1 year ago

“We ordered from Stone Direct previously and everything went to plan and we were very pleased. During this order we expected to receive 4 slabs 900x450mm each and had ordered 2m2 on advice from a phonecall. Only 2 arrived but this was quickly sorted with a quick phonecall without hesitation. The next 2 slabs arrived so all is well.”

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Posted 1 year ago

“Very pleased with the purchase, the phone staff were easy to talk to and helpful when questions were asked about cutting the cladding and putting the items on the wall. The cladding arrived on a pallet and was well wrapped - no damage. The Universal Tile Adhesive was easy to mix up and to apply. The cladding has been up on the wall approx. 3 - 4 weeks and everything is perfectly okay.”

Stone Direct UK 5 star review on 7th September 2023

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Posted 1 year ago

“Great service thank you”

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Posted 1 year ago

“We found this Company through an internet search and would definitly recommend them to others. Simon, who we dealt with, was very helpful and knowledgeable. We requested some samples and they arrived the very next day - quite a feat for the Scottish Highlands!! Everything arrived, well packaged and in good time. The delivery was a day or two later than agreed but that was down to the courier not the Company so no complaints there - and it didn't hold us up anyway. We laid the flooring ourselves and are really pleased with the results. Great product and service.”

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Posted 1 year ago

“Beautiful slate tiles. Customer service was very good before and after the slate arrived. When I had questions they were answered straight away and comprehensively even though mine was a relatively small order. I would recommend this company.”

Stone Direct UK 5 star review on 24th May 2023

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Posted 1 year ago

“Great product choice. good online site. delivery a bit expensive for smaller orders.”

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Posted 1 year ago

Stone Direct UK is rated 4.9 based on 153 reviews