“I have not received my gift vouchers ordered a week ago when express delivery was paid for . Carriers are DHL so perhaps it would have been better to use Royal Mail for vouchers as they would have gone through our letterbox within 3days.
I accept that this could be a courier problem of course.”
“Nice limited bottle
Missing only box for whisky
I bought cheaper whisky before and came with box so I expected the same. Shame a little bit
Will be 5 start if you provide one in future”
“Being a whisky collected i was very disappointed in the service I received, from placing the order to receiving it took 19 days with no communication.”
“Bottle ordered 22 January.Chased up order 3 February to be informed it will be sent out that week.I am still waiting for delivery of my bottle.
Very disappointed this time,as previously all bottles have arrived fairly quickly.”
“I ordered whisky by phone and staff were very polite and helpful. I ordered 2 bottles of Cambusbarron whisky which was a birthday gift for a friend who was born in Cambusbarron. Unfortunately delivery was delayed by 4 days and therefore missed recipients birthday. Distillery used DHL carriers who seem to have problems delivering to Highlands. Don't know why you are still using this carrier.”
“as described but poor customer responces took far to long to deliver nearly 9 days to Stirling address and tey are in Stirling. Storm had an effect but they use RM percel service which is poor.”
“Excellent quality of whisky and Gin . Matched equally by the excellent quality of customer service. Nothing is too much trouble for the team at Stirling Distillery.”
“The rum is absolutely delicious, possibly the best rum I’ve ever tasted. Stirling distillery got my items out to me within a day and it was in my doorstep the next day, via courier. Can’t recommend them highly enough. Thank you Stirling Distillery”
“I have not been to the distillery but I have bought for you online and I would recommend you to everyone as the whole process is very easy to use and the goods arrive as promised and on time. Good work and keep it up. A very satisfied customer.”
