Sports Eyewear Direct Reviews

Name: Sports Eyewear Direct
Rating: 4.87

4.9 Rating 577 Reviews

99 %

of reviewers recommend Sports Eyewear Direct

Company Reviews

Metrics

Info

4.9

Based on 577 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01494 778200

Email:

info@sportseyeweardirect.co.uk

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Sports Eyewear Direct 5 star review on 8th April 2023

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Sports Eyewear Direct 5 star review on 30th January 2023

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Sports Eyewear Direct 5 star review on 3rd December 2021

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Sports Eyewear Direct 5 star review on 22nd January 2021

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Anonymous // 01/01/2019

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“Outstanding service for a prescription pair of basketball glasses. Far exceeded expectations and made a confusing choice very easy in the end.”

Helpful Report

Posted 2 years ago

“Ordered universal prescription inserts for my ski goggles. They arrived very promptly and are perfect. No issue at all with fogging up. Very reasonably priced. Fitted my goggles well. Gave me great vision on the slopes. So much better than wearing goggles over glasses.”

Helpful Report

Posted 2 years ago

“Brilliant choice and prices. Super speedy delivery too! The prescription lenses are great too.”

Helpful Report

Posted 2 years ago

“WOW - a definite eye opener, i have very high astigmatism and everytime I tried to get something off the shelf i was told i wouldn't be able to get something for my high prescription, but Eyewear is direct proof that to be wrong. I can SEE, is amazing to see the amount of detail underwater, the lines of the tiles, the end of the swimming lane, the bubbles, people's faces, WOW. The only downside is that seems to affect my short-distance sight to read my watch, and need to pull my arm out to be able to read. So adding reading correction would be incredible but probably will require more than a web form to fill.”

Helpful Report

Posted 2 years ago

“The website is a little clunky by modern standards but the customer service is exceptional. I called prior to placing my order to check lead times and my call was answered immediately by a human. I then placed my order and called to check all was ok, again immediately answered. My prescription insert arrived well in time for my trip and was well packaged. All in all a top service. I would wholeheartedly recommend SportsEyewear and I would definitely use their services again.”

Helpful Report

Posted 2 years ago

“Amazing customer service, I had misunderstood the delivery time, had a discussion over email with Martin, who managed to get my order prioritised (although acknowledged that this didn’t guarantee that I would get them in time), paid an additional £8 for an upgrade on my Royal Mail delivery option and managed to get my order of prescription universal ski goggle insert, to me two days before I went on holiday. Couldn’t be more grateful and really impressed with their service!”

Helpful Report

Posted 2 years ago

“An excellent service. Managed to have an accident skiing in my glasses and lost the inserts. Having emailed them I was very quickly sorted with an order for a replacement set of inserts. Will be recommending them to my friends.”

Helpful Report

Posted 2 years ago

“Very prompt service.”

Helpful Report

Posted 2 years ago

“Amazing service super helpful when ordering my ski goggle inserts. Love the £25 trial offer they do to ensure the best fit for your goggles this out me at ease and was able to find a perfect fit. These will make such a difference on the mountain and when I thought I was going to have to fork out hundreds for specialised goggle lenses I’m over the moon to find these inserts are a thing ^_^ delivery was speedy and I was able to order my lenses online immediately with my prescription so I didn’t have to send my trials back with my prescription like I assumed I would, this made things so easy and fast ^_^ they also double checked my order form with a photo of my prescription to ensure it was right. So happy :D”

Helpful Report

Posted 2 years ago

“Great service I would recommend to everyone! Needed a prescription insert quite urgently as I was leaving in less than two weeks after I placed my order. One of the staff members - Martin was very helpful and the order was prioritised and delivered on Saturday (placed my order on Monday the same week). Overall very happy with the product and the service. Thank you Sports Eyewear Direct!”

Helpful Report

Posted 2 years ago

“Absolutely outstanding, professional and friendly on the phone and super fast delivery. Couldn’t be happier!”

Helpful Report

Posted 2 years ago

“Speedy delivery only inserts and really helpful staff :) have only just sent off my order which is all done online to help speed up the process which is highly appreciated so looking forward to being able to see on the mountains ^_^”

Helpful Report

Posted 2 years ago

“Great communication, the lenses I wanted weren't in stock at the time of order, and I was offered options. I decided to wait for the lenses I wanted and my goggles were delivered as expected. They look good and the prescription lenses appear to be just right. I haven't actually had a chance to go and use them yet.”

Helpful Report

Posted 2 years ago

“Excellent service. I couldn't complete the order online and they very helpfully took my order on the phone and posted the item with next- day delivery. I received these next -day and were very well packaged. I would recommend this company 100%.”

Helpful Report

Posted 2 years ago

“Great customer service..”

Helpful Report

Posted 2 years ago

“Couldn’t rate this company highly enough. I emailed a query regarding a replacement strap for my son’s sports goggles, Id received a reply the very next day confirming it was a match, it was ordered and arrived two days later. Thank you so much!”

Helpful Report

Posted 2 years ago

“Super fast delivery”

Helpful Report

Posted 2 years ago

“Ordered some sports sunglasses with prescription lens inserts. The glasses arrived, well packaged, within the 10 day delivery estimate. The sunglasses are great for the purpose they were purchased for - cycling - and the style is fine for general use on sunny days too. The clear lenses will be great for dull days when dark lenses aren't required. The prescription inserts work well with the settings put on the order form - I wear varifocals but the lenses I chose were for the distance settings only, which for me work fine. Overall really pleased with my purchase, thanks.”

Helpful Report

Posted 2 years ago

“Just received prescription ski goggle inserts. Tried on at home, not yet on slopes. Bit unusual at first as the inserts are forward of where usual specs sit. Got used to after 10 mins. Certainly more comfortable than wearing specs under a standard pair of goggles where goggles forced specs against nose.”

Helpful Report

Posted 2 years ago

“My order arrived really quickly and the Google’s are perfect.”

Helpful Report

Posted 2 years ago

Sports Eyewear Direct is rated 4.9 based on 577 reviews