Softub Midlands Ltd Reviews

Name: Softub Midlands Ltd
Address: Lutterworth Road, Ullesthorpe, Leicestershire
Rating: 4.96

5.0 Rating 99 Reviews

100 %

of reviewers recommend Softub Midlands Ltd

Company Reviews

Metrics

Info

5.0

Based on 99 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 023 9121

Email:

info@spasandhottubs.co.uk

Location:

Lutterworth Road, Ullesthorpe
Leicestershire
LE17 5DR

Softub Midlands Ltd 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Both the hot tub and the customer service were excellent. The installation was done to a high standard and the instructions on routine maintenance were clear.”

Helpful Report

“Well it took us many months of trying to find what was best to purchace within our budget but finally was helped by Steve at Ullesthorpe Garden Centre. Several nice units in stock but Steve produced lots of information that made the choice so much easier. Also no pressure sell just good knowledge. Choice made fast delivery and installation from Steve and a very extensive demonstration of how it works from Martin the knowledge of all hot tubs. Job well done to both certainly recommend the visit to Ullesthorpe Garden Centre”

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“I received very good service from Steve & Martin with the installation of my Hot tub from start to finish. Martin also gave good instruction on running and maintenance that is required to keep it clean and healthy. I would definitely recommend 😁”

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“Friendly and helpful, the whole process from order to delivery was well handled. Care was taken to explain the setting up as they did it and after service help has been available.”

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“Excellent and friendly service from initial conversation to delivery and installation.”

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“Very happy with our new hottub Steve and Martin are very knowledgeable installed our hottub very professional”

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“Just a few weeks into Softub ownership and so far all is well. The service from Steve and his capable colleague Martyn has been great, and we are looking forward to enjoying our tub in the months and years ahead.”

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“Proffessional service and instalation. No fuss and very informative training on all aspects of the Hot Tub.”

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“Clear communication. Helpful and a Hottubs we are very happy with.”

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“Fantastic service from Steve. Very knowledgeable and super helpful ! Highly recommend!”

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“Love this tub. This is my third tub and by far the best. Steve is great and a pleasure to deal with. Martyn goes into great detail on handover which is vital. Altogether great people and would highly recommend to anyone”

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“Great service from the outset. I was going to reskin my old tub but supply problems prevented that. However, Steve came up with a great deal on a refurbished one that looks as good as new Can I just say that Martin, who delivered and installed it exactly at the time he said, was brilliant and was exactly what I needed to explain the right way to look after the tub. I hope I have captured all his wisdom to enable me to look after this one for even longer”

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“Great range and offering with no pushy sales, just friendly, very knowledgable and want to provide the right product for your needs, would recommend.”

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“Really friendly and helpful. Made the whole process of selecting and installing the hot tub easy and stress free.”

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“Thanks so much to Steve and the team for great service throughout. The tub is perfect and we use it all the time. Highly recommended”

Softub Midlands Ltd 5 star review on 15th February 2023

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“Spar Hot tubs have been around a long time at Ullesthorpe Garden centre hey have a great display and you will find Steve very knowledgeable and helpful”

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“Good range of spas, and friendly people!”

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“We can not praise Softub enough. We have had two softubs from them and have been delighted with the product but also the customer service, delivery and after sales has been second to none. Thank you Softub”

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“Very informative, great range of hot tubs. Lots of experience , A must to see before you buy a hot tub. 👍”

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“Steve at Softub Midlands was informative and helpful from the start. There was no pushy salesmanship and he answered all of our many questions very honestly. We had to wait 9 months for our hot tub, but it was certainly worth it as we are loving our tub. I would recommend the Artesian Spa range and Softub Midlands with no hesitation.”

Helpful Report

Softub Midlands Ltd is rated 5.0 based on 99 reviews