“Our 6 person Softub was delivered as arranged to replace our 12 year old Softub together with a useful in person instruction for setting it up and keep it hygienic. Service is friendly and helpful and the telephone response has always been quick and consistent.”
“Great service from our first visit to the show room, visit to check our site to the installation of the tub. Friendly and approachable service, no pressure to buy. Great value and we love our new hot tub. Thanks”
“5* stars all round
Communication, proactive, Steve always kept me updated on my order, I’m now using my spa, bliss! I can’t recommend it enough a real quality unit. Thank you Martin for your patience in explaining how to set up and maintain my spa......more than once 🤪 Btw it’s really easy to look after 👍 Great company to give my hard earned money to!”
“We purchased a hot tub 18 months ago. The service has been excellent and the initial set up by the staff was friendly and informative. We continue to enjoy our hot tub.
We would highly recommend softtub midlands”
“Having had our softtub for some 6 weeks now we are very pleased the softtub. So far it’s been very easy to look after with the advise given by the installation man. Steve was very helpful in the shop with advise on various softtub he sold the tub it self is very comfortable once in the hot water which surprisingly stays hot over along period of time so far we are really pleased with both running costs and performance we love our softtub”
“Great service from the start. Lovely softub and Steve was very patient as I deliberated for a while over which tub I wanted.
Very pleased all round and would highly recommend Softub Midlands and Steve.”
“very good; great communications and very good installation where we were given excellent instruction about how to look after the soft tub water with all the chemicals and cleaning. The installer stayed with us until the tub was completely filled to give us instruction and I very much appreciated it. The Soft Tub itself has transformed our winter lives! It's a brilliant addition to our lives! Highly recommended.”
“Steve was very informative and friendly. He sorted out a time to deliver to suit us and delivery was free. (Unlike others who charge quite a bit) As we live in the north west that was really good. Martyn made the delivery, keeping in contact to let us know when he was nearer. He managed to place it in our garden unaided. He stayed until the softtub was working. He gave a lot of helpful advice of the use of the softtub, and said if there was a problem to get in touch.
I can highly recommend both company and softtub.”