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Softub Midlands Ltd Reviews

5.0 Rating 103 Reviews
100 %
of reviewers recommend Softub Midlands Ltd
5.0
Based on 103 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Softub Midlands Ltd Reviews
Visit Website

Phone:

0800 023 9121

Email:

info@spasandhottubs.co.uk

Location:

Lutterworth Road, Ullesthorpe
Leicestershire
LE17 5DR

Softub Midlands Ltd 5 star review on 25th May 2025
Richard M
Softub Midlands Ltd 5 star review on 25th May 2025
Richard M
Softub Midlands Ltd 5 star review on 25th May 2025
Richard M
Softub Midlands Ltd 5 star review on 25th April 2025
Louise D
Softub Midlands Ltd 5 star review on 23rd April 2024
Simon T
Softub Midlands Ltd 5 star review on 22nd March 2023
Lewis M
Softub Midlands Ltd 5 star review on 8th August 2022
Scott
15
Anonymous
Anonymous  // 01/01/2019
We recently purchased a pre-used Softub T300 Resort, and after just over a week of use, we are absolutely delighted with it. The tub looks fantastic, is incredibly comfortable, and proves to be quite cost-efficient. While we initially bought headrests as an additional extra, we quickly found that they weren’t necessary—the tub itself provides outstanding support and relaxation. The various programs are intuitive and easy to use, making every session effortlessly enjoyable. The gorgeous lighting adds an extra special touch, creating a luxurious atmosphere perfect for unwinding. A huge shoutout to Martin, who delivered the tub and took the time to guide us through everything in detail. Thanks to his thorough explanation, we’ve been managing maintenance and water quality with ease, and we’re hopeful that this will continue smoothly. We would highly recommend both the Softub T300 Resort and the company for their excellent service. As an added bonus, since using the Softub, I have been experiencing the best sleep I’ve had in months. Thank you for such a fantastic product and service!
Softub Midlands Ltd 5 star review on 25th May 2025 Softub Midlands Ltd 5 star review on 25th May 2025 Softub Midlands Ltd 5 star review on 25th May 2025
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Steve and Martin delivered and set up exactly where we wanted the tub. Martin was informative and gave practical advice on how to get the best from the purchase and how to keep it in the best condition.
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We were so impressed with Steve, Softub representative at Ullersthorpe Garden Centre. We chose one we liked (hard shell, not Softub) but after the man with the crane said "no can do", we went back to Steve and he showed us the alternative...Softub. It ticks all the boxes for us: hot water and jets at the same time if so required, jet strength variable, lovely colour-changing light, easy setup and maintenance, can get it through house, efficient in electricity compared to other tubs, very well insulated (NASA material). They rolled it through the front door and out the back onto the prepared surface no problem. Then Martin took over to set it up and show how to use and maintain it. He was thorough and answered every stupid question from me with total patience. Daily, weekly and monthly tasks, I originally thought would be cumbersome and detailed, were washed away by Martin's very clear instructions. It's all become a bit of a doddle now. Two months in and the honeymoon period is still with us. We love our Softub.
Softub Midlands Ltd 5 star review on 25th April 2025
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good buying process.Delivery as arranged.
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Both the hot tub and the customer service were excellent. The installation was done to a high standard and the instructions on routine maintenance were clear.
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Well it took us many months of trying to find what was best to purchace within our budget but finally was helped by Steve at Ullesthorpe Garden Centre. Several nice units in stock but Steve produced lots of information that made the choice so much easier. Also no pressure sell just good knowledge. Choice made fast delivery and installation from Steve and a very extensive demonstration of how it works from Martin the knowledge of all hot tubs. Job well done to both certainly recommend the visit to Ullesthorpe Garden Centre
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I received very good service from Steve & Martin with the installation of my Hot tub from start to finish. Martin also gave good instruction on running and maintenance that is required to keep it clean and healthy. I would definitely recommend 😁
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Friendly and helpful, the whole process from order to delivery was well handled. Care was taken to explain the setting up as they did it and after service help has been available.
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Excellent and friendly service from initial conversation to delivery and installation.
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Very happy with our new hottub Steve and Martin are very knowledgeable installed our hottub very professional
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Just a few weeks into Softub ownership and so far all is well. The service from Steve and his capable colleague Martyn has been great, and we are looking forward to enjoying our tub in the months and years ahead.
Softub Midlands Ltd 5 star review on 23rd April 2024
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Proffessional service and instalation. No fuss and very informative training on all aspects of the Hot Tub.
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Clear communication. Helpful and a Hottubs we are very happy with.
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Fantastic service from Steve. Very knowledgeable and super helpful ! Highly recommend!
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Love this tub. This is my third tub and by far the best. Steve is great and a pleasure to deal with. Martyn goes into great detail on handover which is vital. Altogether great people and would highly recommend to anyone
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Great service from the outset. I was going to reskin my old tub but supply problems prevented that. However, Steve came up with a great deal on a refurbished one that looks as good as new Can I just say that Martin, who delivered and installed it exactly at the time he said, was brilliant and was exactly what I needed to explain the right way to look after the tub. I hope I have captured all his wisdom to enable me to look after this one for even longer
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Great range and offering with no pushy sales, just friendly, very knowledgable and want to provide the right product for your needs, would recommend.
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Really friendly and helpful. Made the whole process of selecting and installing the hot tub easy and stress free.
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Thanks so much to Steve and the team for great service throughout. The tub is perfect and we use it all the time. Highly recommended
Softub Midlands Ltd 5 star review on 15th February 2023
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Spar Hot tubs have been around a long time at Ullesthorpe Garden centre hey have a great display and you will find Steve very knowledgeable and helpful
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Softub Midlands Ltd is rated 5.0 based on 103 reviews