The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

Visit Website

The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product & service”

Helpful Report

“Would recommend buying from them. Slightly concerned when a large form came to our email requiring a disclaimer signature on the do’s and don’ts when the bath was to be delivered. The bath itself is lovely and very pleased with it.”

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“Excellent product, service and delivery - could not fault this company! The price of the bath waa very competitive too. All in all I am one happy customer!”

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“Product delivered on time, even when we had to change it at the last moment. Very high quality”

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“Absolutely fantastic customer service! Even got the delivery window down to one hour, really good and the delivery driver was super helpful!! Everything went completely smooth.. the bath is unbelievable, so relaxing and had no issues installing, very straight forward!! Will shop again! Thanks!”

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“Beautiful bath, delivered well, lady who took order was very helpful, and helped me save money too!”

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“Very easy to do business with they pulled out all the stops to test a bath at the last minute”

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“Good fast service, customer service was also very”

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“After a lot of research into spa baths we decided to use The Whirlpool bath shop, they were friendly and helpful and gave all the advice which was needed. Delivery was good and all arrived on time.”

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“Very impressed with the technical knowledge and advise given over phone. Many thanks.”

The Spa Bath Co. 5 star review on 10th December 2018

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“Great service, Bath is amazing. Exceeded expectations”

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“Absolutely delighted with everything. Easy website to use, fantastic staff who deal with things promptly and get back to you if needed. Great communication prior to despatch and the delivery driver most helpful. All in all great product and service. Thank you so much.”

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“Buying a bath, especially a fancy whirlpool one, is out of most peoples usual area of comfor, especially doing it online. Have I got the right size, will it fit etc. Using The Whirlpool Bath Shop was a great decision, luck and a bit of Googling brought us together. They were amazing from start to finish.”

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“The order was in stock so delivery was very quick! Communication was excellent from the initial query, to the order, to delivery and then providing an after care service! Would defiantly reconmend”

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“I was concerned about buying this type of product online. I did have questions regarding my requirements so I rang them. Most helpful staff who went through everything for me, delivery was made without a hitch. My plumber and electrician installed quickly and I am very pleased with the entire project from start to finish. I would recommend this company without hesitation. My only issue (not with them) is that my bathroom could only take a 700 whirlpool, so if your bathroom will take a larger one I recommend you go for it.”

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“I was I bit optimistic buying such an item online with out seeing it properly. But we have a lovely Jacuzzi bath. Really good communication first class service from start to finish Many thanks”

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“Excellent service,from friendly sales staff to delivery service. Would definitely recommend Whirlpool Bath Shop.”

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“Great service and delivery was fast. We love our new whirlpool bath”

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“Absolutely superb service from the moment I ordered to the moment the whirlpool was delivered. The whirlpool itself is incredible, best value we could find on the net and we’ve already recommended to our friends and family. A+++”

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“Excellent customer service. Quick response to queries and friendly staff happy to help. Product is excellent value for money and quality made. Would definitely buy from this company again.”

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The Spa Bath Co. is rated 4.8 based on 915 reviews