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The Spa Bath Co. Reviews

4.8 Rating 914 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

4.8

Based on 914 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“he bath arrived on time and securely packed .Unpacking revealed a really excellent quality bath. We opted for a Cascade Super cast bath. The bath is fitted as a DIY project It replaced an existing one. It was a very tight fit and after removing some tiles and cleaning up the area we managed to lift the bath into position. The tiles and connections were all reinstated. The electrics cable was passed through the wall to an existing 13 amp socket in another room. The only hiccup was the air connection for the on off switch became detached and because it was in the back corner the bath had to be lifted out to reconnect it. However It was completed within a few days and is working perfectly. On the whole a very successful project.”

The Spa Bath Co. 5 star review on 15th January 2019

“We are thrilled with our new bath. The service and communication was excellent and delivery was prompt even though just before Christmas (I have said it took over 7 days when in fact it was a week). Took us a while to figure out how to get the light to run through the different colours (press and hold the light switch), but have now had many relaxing hours in my new favourite place! Thanks guys :)”

The Spa Bath Co. 5 star review on 15th January 2019

“Brilliant service efficient and they did everything we needed so well so happy with the bath”

“Amazing baths”

“I have just had my bath fitted and I am over the moon with it and the service was great”

The Spa Bath Co. 5 star review on 10th January 2019

“All went very well, very good commication and fast delivery considering the bath we purchased was build to order, the bath has now been fitted and is working perfectly as it should, I would recommend to anyone looking for a wonderful bath. Many Thanks Ashley Calvesbert”

“The customer service has been very good during our order. They were happy to provide technical details which our plumber asked for, before we ordered. Once we ordered, they phoned to arrange delivery, and then were prompt in telling us that what we had ordered had arrived damaged from their supplier so had to be rejected. This delayed delivery by 1 day but was not a problem at all as communication was so good. Thank you!”

“very good customer service was kept informed and the lady who dealt with my order was very knowledgeable. bath is great”

“THEY WERE VERY HELPFUL FAST AND EFFICIENT SERVICE AND PRODUCTS WERE EXACTLY WHAT THEY LOOKED LIKE ONLINE WE ARE DELIGHTED WITH OUR PRODUCT MANY THANKS WHIRLPOOL TEAM”

“Telephone support was very good to help me decide on the options to include Price was very competitive...I searched around and could not find same quality at a lower price Delivery was prompt and at the tie specified I could not fault the service”

“Sales staff were very helpful. The spa bath was good value for money and we are pleased with it. Would recommend to others.”

“Excellent customer service when ordering our bath everything was explained also staff on the phone very helpful and friendly. Delivery was fast and the bath was packed well. The bath looks to be good quality. Not been fitted yet but very much looking foward to a relaxing bath.”

“I would like to say a big thank you to all the staff. I found them to be extremely friendly and help and kept me updated with regards to my whirlpool bath I certainly would recommended this company to anyone and I wouldn’t hesitate to buy for them again. Thanks a million!!”

“Brilliant bath, delivered on time at short notice”

“Very happy and satisfied with our bath! Delivery was prompt and on time, with plenty of notice and communication. Staff were great, would 100% recommend!”

“Really good Custermer service, and good value for money,thanks for your service”

“The delivery was exactly when we were told and the bath arrived well wrapped and protected. It works how we expected and the fitting instructions worked well.”

“Great service and a great product”

The Spa Bath Co. 5 star review on 17th December 2018

“Product delivered on time, even when we had to change the specification a few tines. being installed now.”

“Excellent product & service”

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The Spa Bath Co. is rated 4.8 based on 914 reviews