The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 914 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 914 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

Visit Website

The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

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“Excellent service, order went very smoothly, great communication. Bath arrived on the date given at time of order.”

The Spa Bath Co. 5 star review on 15th September 2019

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“Cutomer support very good all my questions replied to quickly which enabled me to get the Bath I required . Malcolm”

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“The bath was easy to order and was delivered on time. It came protected and packaged very well. The installation was very easy and looks great.”

The Spa Bath Co. 5 star review on 14th September 2019

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“Excellent service from the first call to check on delivery dates and options up until delivery. The bath is great and I would 100% recommend.”

The Spa Bath Co. 5 star review on 10th September 2019

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“i bought a whirlpool bath from the bath shop and im very happy with it can relax nw sometimes and the jacusi is very good for my back after a hard days work, would recomend there baths as there good quality, regards larry”

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“Bath arrived well packaged and undamaged .however there was some confusion on ebay and your online sight which created a little bit of panic. After a couple of phone calls to your helpful staff every thing got sorted out. Bath is now installed and operating OK .thankyou”

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“Very pleased with the bath. Although I cannot stress enough how important it is to check your goods before accepting delivery as the drivers just shove their delivery notes in your face as soon as their on your drive .”

The Spa Bath Co. 4 star review on 24th August 2019

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Hi Rich, Thanks for your feedback, I'll pass your comments to the delivery depot that covers your area. We hope you enjoy your new bath.

“Lovely bath which arrived on time. Great advice and help given over the phone by customer services. Would highly recommend”

The Spa Bath Co. 5 star review on 8th August 2019

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“Very good value for money and delivered promptly”

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“The bath looks good and also it does what it says on the tin. The jets have adjustable power settings which is very useful.”

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“Very helpful lady , did have a problem with delivery they expected me to be available for delivery less than 48hrs notice , l couldn’t get time off that quickly from work explained this and the lady said well they will deliver on this day regardless of me being there.p and then started threatening that l had signed a contract which funny enough they had been sending me several emails asking for the signed contract as they hasn’t received this even though l sent it 3 times, this is why l didn’t book the day off!! obviously l was upset with this so l spoke to the manager, this lady was more understanding and booked the delivery for a day later when l could get the day off , just a shame l had to speak to a manager for someone to treat this reasonably!! Can’t comment on bath yet as not installed, hopefully will be pleased once fitted.”

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“We had an initial glitch with the delivery date of the order that threatened to cause big delays with our bathroom remodel. But once I brought it to their attention, the folks at Whirlpool Bath put the pedal to the metal and rushed production on our bath. Overall, we are quite please with the product and glad we took the advice of their sales rep to upgrade to the sturdier model. I would definitely recommend this company and use them again.”

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“Wrote 5* review with promise of two bottles of salts if include picture never received them ......”

The Spa Bath Co. 1 star review on 12th July 2019

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“Fantastic customer service. Received a phone call within minutes of placing online order confirming it and arranging a delivery date, which I was able to do for a month in advance on the day of my choice. Easy to get hold of and very friendly. Fabulous bath with light and very competitive prices. Thank you”

The Spa Bath Co. 5 star review on 11th July 2019

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“Best buy ever,quality and excellent customer service, would recommend highly”

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“Very professional I ordered online with a degree of nervousness . After placing order had a call with the team allowing the bath to be configured to my bathroom. Delivered on time and works really well”

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“Great delivery time, safely wrapped and delivered on pallet, excelent customer service - phone call before despatch to make sure the measurements and accesories are right. Very pleased with bathtube, works well”

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Thank you Helena, your bathroom is looking fantastic.

“Installed bath... no leaks. woo hoo!”

The Spa Bath Co. 5 star review on 25th June 2019

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“Our beautiful whirlpool bath has now been installed, it is fantastic, great quality, the lights look a dream when whirlpool is in action, highly recommend”

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“I bought a Trojan cascade bath 1700x500mm, with 11 jets, with chromotherapy lights. The bath itself is not as thick as I expected it to be but it's sturdy enough. I was offered additional coating to keep the water hot for longer and there are other features too, that you can add on. It came in a very secure packaging on a pallet. The delivery man was so helpful and friendly. I've only had the bath installed for a few weeks, the lights are fantastic and it's worth it. The jets are very soothing and the size of the bath is spacious!”

The Spa Bath Co. 5 star review on 20th June 2019

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The Spa Bath Co. is rated 4.8 based on 914 reviews