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SoulBia Reviews

4.7 Rating 413 Reviews
91 %
of reviewers recommend SoulBia
4.7
Based on 413 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read SoulBia Reviews
My order was delivered fast! I'll definitely shop here again.
Helpful Report
Posted 2 years ago
Unfortunately, my Vegan Jelly packet was open and spilled all over the box in my last order - but usually, my orders are fine and I managed to get another packet to replace it.
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Posted 2 years ago
It took some while to find where I could buy more Peppup roasted pepper ketchup and it seems that SoulBia are the main supplier. This sauce has become an essential ingredient for us in making Mexican tacos. Quite possibly better than the leading brand of tomato sauce for everything else too!
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Posted 2 years ago
Not everything in stock. Was hoping again for Bone Broth but was still out of stock. Quick delivery and well packed.
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Posted 2 years ago
Great prices compared to ROI equivalent and appreciated the phone call about the order. Will be back!
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Posted 2 years ago
The products were excellent. Delivery time was a little longer than expected.
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Posted 3 years ago
Very quick delivery, reliable.
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Posted 3 years ago
Good delivery
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Posted 3 years ago
Delivered promptly and in good order
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Posted 3 years ago
Speedy delivery, friendly customer service staff.
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Posted 3 years ago
Lovely products, good service
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Posted 3 years ago
Good, fast as always, but should be more carefull about your suppliers. Even if it is their fault, at the end I shop with you.
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Posted 4 years ago
Product somewhat on the dry tough side but fine to eat.
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Posted 4 years ago
Great product arrived so quickly! I love their kombucha. In the box though I kinda would like to know what to do with the packaging as it comes in cold, can I recycle any of it? Like the tinfoil bubble wrap stuff? Does it have to be cold, I'd prefer it just normal temp with recycled materials surrounding it if thats possible. That's the only reason I dropped a star. In general in the future I would like to be able to buy by case like have a 8/10pack of your fav flavour:).
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Posted 4 years ago
Great site. I have had a few minor issues when ordering which is why I haven't scored 5 but its very close. Great customer service so any issues I have experienced have been sorted out quickly. Definitely recommend!
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Posted 4 years ago
I haven't tried the Tofurkey Roast yet (it's for Christmas) but the package was well packed in the special cold packaging and there was a lovely little gift of a discount voucher and a vegan chocolate fudge included! Thanks!
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Posted 4 years ago
The products are great and a decent price. The communication was also good since the items ordered were delayed. I wish the shipping was a bit more reasonably priced.
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Posted 4 years ago
The products are always up to Standard the only hiccup the top on mayo was cracked but that is a transit issue
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Posted 4 years ago
My Soulbia order arrived on time along with two complimentary drinks. If your buying from the UK small orders may not be worth it because of the delivery charges but I would recommend Soulbia on quality and ranges of produce.
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Posted 4 years ago
Very happy. But a lot of packaging which I would hope there was a better way of reducing the packaging for delivery.
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Posted 4 years ago
SoulBia is rated 4.7 based on 413 reviews