Solid State Security Reviews

Name: Solid State Security
Address: 54A Chorley Rd, Parbold, Wigan, Lancashire
Rating: 4.84

4.8 Rating 494 Reviews

97 %

of reviewers recommend Solid State Security

Company Reviews

Metrics

4.8

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Solid State Security 5 star review on 27th February 2025

These Works

Anonymous

Anonymous // 01/01/2019

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“Great Service.”

Helpful Report

Posted 6 months ago

Thank you for the fantastic review Lewis! We're thrilled to hear that you had a great experience with our service. Your positive feedback motivates us to continue delivering top-notch security solutions. We look forward to assisting you again in the future. Kind regards, Alan.

Posted 6 months ago

“Been using solidstate for over 6 years now , they installed all our fire alarm systems, emergency lights, cctv , access control and nurse call systems. And continue to service them all now .”

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Posted 6 months ago

Thank you for the wonderful review! We're delighted to hear that you've been with Solid State Security for over six years and that you're satisfied with our installations and ongoing service. Your continued trust in us means the world, and we're excited to keep supporting you with all your security needs! Kind regards, Alan.

Posted 6 months ago

“Very professional when attending the service, polite in manner.”

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Posted 6 months ago

Thank you for the excellent review! We're glad to hear that our team was professional and polite during your service. Your kind words truly motivate us to keep providing the best experience possible. We look forward to assisting you again in the future! Kind regards, Alan.

Posted 6 months ago

“Great communication. engineer completed all works professionally left the site clean and tidy.”

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Posted 6 months ago

Thank you for the fantastic review! We're thrilled to hear that our engineer communicated effectively and completed the work to your satisfaction, leaving the site clean and tidy. Your appreciation means a lot to us, and we look forward to serving you again! Kind regards, Alan.

Posted 6 months ago

“No problems, identified the probelm and returned with the correct equipment to install.”

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Posted 6 months ago

Thank you Graham for your fantastic review! We're pleased to hear that our team was able to quickly identify the problem and return with the right equipment. Your satisfaction is our priority, and we appreciate your trust in us! Kind regards, Alan.

Posted 6 months ago

“The engineer was polite, helpul and fixed the problem quickly”

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Posted 7 months ago

Thank you for your wonderful review Fiona! We’re delighted to hear that our engineer was polite, helpful, and resolved the issue swiftly. Your satisfaction is incredibly important to us, and we appreciate your feedback! Kind regards, Alan.

Posted 6 months ago

“We have worked with Solid-State for several years now and I have to say Alan Melton, is always a pleasure to deal with and is extremely helpful I can’t thank him enough for his assistance and knowledge over the years.”

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Posted 7 months ago

Thank you for your wonderful review! It’s always a pleasure working with you, and I truly appreciate your kind words about my assistance and knowledge. Your continued support over the years means so much to us, and we’re here to help whenever you need it! Kind regards, Alan.

Posted 7 months ago

“The engineer was very informative with what he was doing and how the new fire alarm panel works, only issue was it was incomplete as certain sections where out of his remit, and he did not clean up his work area after finishing the job”

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Posted 7 months ago

Hi there, Thank you for your review and feedback. We're pleased to hear that our engineer was informative about the fire alarm panel. We apologize for any inconvenience caused by the incomplete work and the lack of cleanup afterward. Your comments are important to us and will help us improve our services moving forward. Best regards, Alan.

Posted 7 months ago

“Good service levels provided on RFCA contract”

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Posted 8 months ago

Thank you Peter for your excellent review! We're thrilled to hear that you've received good service levels on the RFCA contract. Your feedback is truly appreciated and motivates us to keep delivering top-notch service. Kind regards, Alan.

Posted 8 months ago

“Very reliable and always attend quickly when required.”

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Posted 8 months ago

Thank you for your great review Jamie. We're glad to hear that you find us reliable and appreciate our quick response times. Your support means a lot to us. Kind regards, Alan.

Posted 8 months ago

“Dan has always been professional in dealing with us and all of our tenants. He has a nice manner, which really helps as the checks have to be completed across open shops and businesses. He’s also adaptable when we have to change the order of the services due to tenants’ needs. We’ll request him back for the next service if he’s available. Kind regards, Richard”

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Posted 8 months ago

Thank you so much for your kind words. We’re delighted to hear that Dan has provided you and your tenants with such professional service. His adaptability and friendly approach are key to our commitment to customer satisfaction. We look forward to working with you again soon. Kind regards, Alan.

Posted 8 months ago

“Exellent service, staff friendly and polite.”

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Posted 8 months ago

Thank you so much for your fantastic review! We’re delighted to hear that you found our service excellent and our staff friendly and polite. Your feedback means a lot to us! Kind regards, Alan.

Posted 8 months ago

“Following a telephone call from SSS office to say an engineer was in the area and was it possible at very short notice to attended and undertake a bi annual service. He attended promptly and efficiently.”

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Posted 8 months ago

Thank you for your wonderful review! We're thrilled to hear that our engineer was able to assist you promptly and efficiently. Your satisfaction is our top priority. Kind regards, Alan.

Posted 8 months ago

“Quick and prompt”

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Posted 8 months ago

Thank you for your kind review Brian, I will be sure to pass this on to the team. Kind regards, Alan.

Posted 8 months ago

“Attended within 4 hours , replaced new device , efficent”

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Posted 8 months ago

Thank you for your kind review Paul, I will ensure that this is passed on to the team. Have a great day. Kind regards, Alan.

Posted 8 months ago

“I was very happy with the last engineer Paul Carlisle.”

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Posted 8 months ago

Thank you for your kind review, I will ensure that this is passed on to Paul. Kind regards, Alan.

Posted 8 months ago

“Atended promptly, completed and made secure efficiently.”

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Posted 8 months ago

Thank you so much for your kind review, I will ensure that this is passed on to the relevant team. Have a lovely day. Kindest regards, Alan.

Posted 8 months ago

“Quick responses, thank you.”

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Posted 8 months ago

Thank you for your kind review. I will ensure that this is passed on to our team. Kind regards, Alan.

Posted 8 months ago

“It is very good and approachaable and reliable.”

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Posted 9 months ago

“Always super quick to respond , helpful and knowledgeable”

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Posted 9 months ago

Thank you for your kind review Trudi. I will be sure to pass this on to the team. I hope you are keeping well. Have a nice day. Kind regards Alan.

Posted 9 months ago

Solid State Security is rated 4.8 based on 494 reviews