Solid State Security Reviews

Name: Solid State Security
Address: 54A Chorley Rd, Parbold, Wigan, Lancashire
Rating: 4.85

4.9 Rating 538 Reviews

98 %

of reviewers recommend Solid State Security

Company Reviews

Metrics

4.9

Based on 538 reviews

Customer Service
Communication Channels	Telephone, Email

Solid State Security 5 star review on 27th February 2025

These Works

Anonymous

Anonymous // 01/01/2019

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“Always helpful, pleasant and professional.”

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Posted 1 year ago

Thank you very much for your wonderful review! We're so pleased to hear that you find our team to be helpful, pleasant, and professional. Your kind words truly motivate us to maintain our high standards of service. We're here for you whenever you need assistance and look forward to serving you again! Best regards, Alan.

Posted 1 year ago

“Great service from all the team”

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Posted 1 year ago

Thank you so much for your fantastic review! We're thrilled to hear that you received great service from our entire team. Your kind words mean the world to us and inspire us to keep delivering top-notch support. We can't wait to assist you again in the future! Best regards, Alan.

Posted 1 year ago

“A very professional and reliable Company Expert in their field No hesitation in recommending this Company”

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Posted 1 year ago

Thank you so much for your amazing review! We're delighted to know that you found us to be professional and reliable, and that our expertise resonated with you. Your recommendation means a lot to us, and we’re committed to maintaining the high standards you've come to expect. We look forward to continuing to serve you! Kind regards, Alan.

Posted 1 year ago

“Great response from Helpdesk team. The engineers too are very good at their task completion”

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Posted 1 year ago

Thank you so much for the fantastic feedback Benjamin. We're thrilled to hear that our Helpdesk team met your expectations and that our engineers excelled in their tasks. Your appreciation truly inspires us to maintain our high standards of service. We look forward to serving you again soon! Kind regards, Alan.

Posted 1 year ago

“Great Service.”

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Posted 1 year ago

Thank you for the fantastic review Lewis! We're thrilled to hear that you had a great experience with our service. Your positive feedback motivates us to continue delivering top-notch security solutions. We look forward to assisting you again in the future. Kind regards, Alan.

Posted 1 year ago

“Been using solidstate for over 6 years now , they installed all our fire alarm systems, emergency lights, cctv , access control and nurse call systems. And continue to service them all now .”

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Posted 1 year ago

Thank you for the wonderful review! We're delighted to hear that you've been with Solid State Security for over six years and that you're satisfied with our installations and ongoing service. Your continued trust in us means the world, and we're excited to keep supporting you with all your security needs! Kind regards, Alan.

Posted 1 year ago

“Very professional when attending the service, polite in manner.”

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Posted 1 year ago

Thank you for the excellent review! We're glad to hear that our team was professional and polite during your service. Your kind words truly motivate us to keep providing the best experience possible. We look forward to assisting you again in the future! Kind regards, Alan.

Posted 1 year ago

“Great communication. engineer completed all works professionally left the site clean and tidy.”

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Posted 1 year ago

Thank you for the fantastic review! We're thrilled to hear that our engineer communicated effectively and completed the work to your satisfaction, leaving the site clean and tidy. Your appreciation means a lot to us, and we look forward to serving you again! Kind regards, Alan.

Posted 1 year ago

“No problems, identified the probelm and returned with the correct equipment to install.”

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Posted 1 year ago

Thank you Graham for your fantastic review! We're pleased to hear that our team was able to quickly identify the problem and return with the right equipment. Your satisfaction is our priority, and we appreciate your trust in us! Kind regards, Alan.

Posted 1 year ago

“The engineer was polite, helpul and fixed the problem quickly”

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Posted 1 year ago

Thank you for your wonderful review Fiona! We’re delighted to hear that our engineer was polite, helpful, and resolved the issue swiftly. Your satisfaction is incredibly important to us, and we appreciate your feedback! Kind regards, Alan.

Posted 1 year ago

“We have worked with Solid-State for several years now and I have to say Alan Melton, is always a pleasure to deal with and is extremely helpful I can’t thank him enough for his assistance and knowledge over the years.”

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Posted 1 year ago

Thank you for your wonderful review! It’s always a pleasure working with you, and I truly appreciate your kind words about my assistance and knowledge. Your continued support over the years means so much to us, and we’re here to help whenever you need it! Kind regards, Alan.

Posted 1 year ago

“The engineer was very informative with what he was doing and how the new fire alarm panel works, only issue was it was incomplete as certain sections where out of his remit, and he did not clean up his work area after finishing the job”

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Posted 1 year ago

Hi there, Thank you for your review and feedback. We're pleased to hear that our engineer was informative about the fire alarm panel. We apologize for any inconvenience caused by the incomplete work and the lack of cleanup afterward. Your comments are important to us and will help us improve our services moving forward. Best regards, Alan.

Posted 1 year ago

“Good service levels provided on RFCA contract”

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Posted 1 year ago

Thank you Peter for your excellent review! We're thrilled to hear that you've received good service levels on the RFCA contract. Your feedback is truly appreciated and motivates us to keep delivering top-notch service. Kind regards, Alan.

Posted 1 year ago

“Very reliable and always attend quickly when required.”

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Posted 1 year ago

Thank you for your great review Jamie. We're glad to hear that you find us reliable and appreciate our quick response times. Your support means a lot to us. Kind regards, Alan.

Posted 1 year ago

“Dan has always been professional in dealing with us and all of our tenants. He has a nice manner, which really helps as the checks have to be completed across open shops and businesses. He’s also adaptable when we have to change the order of the services due to tenants’ needs. We’ll request him back for the next service if he’s available. Kind regards, Richard”

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Posted 1 year ago

Thank you so much for your kind words. We’re delighted to hear that Dan has provided you and your tenants with such professional service. His adaptability and friendly approach are key to our commitment to customer satisfaction. We look forward to working with you again soon. Kind regards, Alan.

Posted 1 year ago

“Exellent service, staff friendly and polite.”

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Posted 1 year ago

Thank you so much for your fantastic review! We’re delighted to hear that you found our service excellent and our staff friendly and polite. Your feedback means a lot to us! Kind regards, Alan.

Posted 1 year ago

“Following a telephone call from SSS office to say an engineer was in the area and was it possible at very short notice to attended and undertake a bi annual service. He attended promptly and efficiently.”

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Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that our engineer was able to assist you promptly and efficiently. Your satisfaction is our top priority. Kind regards, Alan.

Posted 1 year ago

“Quick and prompt”

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Posted 1 year ago

Thank you for your kind review Brian, I will be sure to pass this on to the team. Kind regards, Alan.

Posted 1 year ago

“Attended within 4 hours , replaced new device , efficent”

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Posted 1 year ago

Thank you for your kind review Paul, I will ensure that this is passed on to the team. Have a great day. Kind regards, Alan.

Posted 1 year ago

“I was very happy with the last engineer Paul Carlisle.”

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Posted 1 year ago

Thank you for your kind review, I will ensure that this is passed on to Paul. Kind regards, Alan.

Posted 1 year ago

Solid State Security is rated 4.9 based on 538 reviews