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Solid State Security Reviews

4.9 Rating 538 Reviews
98 %
of reviewers recommend Solid State Security
4.9
Based on 538 reviews
Customer Service
Communication Channels
Telephone, Email
Read Solid State Security Reviews
Anonymous
Anonymous  // 01/01/2019
“It was a straight forward job completed quickly and without issue.”
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Posted 1 month ago
“Very polite and efficient engineer. Shame about the high prices.”
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Posted 2 months ago
Good morning, Thank you for the 4/5 rating and for noting the politeness and efficiency of our engineer. We’re sorry the prices were higher than expected. If there’s anything else we can assist with, please let us know. Warm regards, Team Solid State Security
Posted 2 months ago
“pleasant person”
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Posted 5 months ago
Hi there, Thank you for the 4/5 rating and for noting that you found our service to be a pleasant person. If there’s anything else we can assist with, please let us know. Warm regards, Team Solid State Security
Posted 2 months ago
“tURNED UP ON TIME.GOOD CREW JOB DONE PROMPLY AND ONTIME.”
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Posted 9 months ago
Hi Michael, Thanks for the 4/5 rating—glad to hear the crew were on time and the job was done promptly. If there’s anything else you’d like us to assist with, please let us know. Warm regards, Team Solid State Security
Posted 2 months ago
“Very reliable and always attend quickly when required.”
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Posted 1 year ago
Thank you for your great review Jamie. We're glad to hear that you find us reliable and appreciate our quick response times. Your support means a lot to us. Kind regards, Alan.
Posted 1 year ago
“Solid State Security is a reliable and efficient firm. Highly recommended.”
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Posted 1 year ago
“Proffesional and reliable”
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Posted 1 year ago
Thank you for your kind review John. I will ensure that this is passed on to our team.
Posted 1 year ago
“Service contact, Suzanne Simmins, very help ful. Had engineer to site so issue could be resolved same day, and able to secure building over night. (system had shown as in tamper. so no reset from our access. )”
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Posted 2 years ago
Hi Paul, Thank you very much for your kind review. Suzanne is a valued member of our team and she does a fantastic job. I will ensure that your kind words are passed on to her. Kind regards Alan.
Posted 2 years ago
“Excellent service from a very professional company. From the girls in the office to the engineers on the ground, nothing seems to be a problem. Thanks you.”
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Posted 2 years ago
Thank you for your very kind review Kevin. I will ensure that the entire teams sees this review. Have a great weekend. Kind regards, Alan.
Posted 2 years ago
“Engineers arrived promptly after the initial fault call. They werevery professional on site and found the fault and rectified it quickly. However, I have some concerns as the fault was found that a smoke detector was wired incorrctly and only Solid state have worked on the system.”
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Posted 2 years ago
“They are puntual and always attend when they say they will and sort the issues we have out.”
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Posted 2 years ago
“Great Service - Martin was so very helpful with everything and took the time to explain things through”
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Posted 2 years ago
“Sorted the issue effectively”
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Posted 2 years ago
“Ok re the battery but click not reset”
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Posted 2 years ago
“Very efficient service”
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Posted 3 years ago
“Timely efficient service”
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Posted 3 years ago
“Solid State have been great some far and very informative”
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Posted 3 years ago
“Service was ok but for the cost and the amount of time it took as engineers were spending a lot of time in the canteen. After I came in on the Tuesday we still had the issue with the beams and had to call them out again. We may need to look at getting engineers on site at the beginning of the week in case any problems.”
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Posted 3 years ago
“GOOD STANDARD AS USUAL”
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Posted 3 years ago
“Following some good communications with Alan Melton we have ironed out a couple of niggles and are looking forward to an excellent working relationship moving forward. I can't score 5 at the moment as we haven't got the "proof of the pudding" yet.”
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Posted 3 years ago
Solid State Security is rated 4.9 based on 538 reviews