“I’ve bought stuff from Smyths before, including jackets. I’ve always found them to be excellent to deal with, friendly, and knowledgeable. I bought my first Barbour Solway, from Stephen’s dad (Russell) way bsck in 1978, or thereabouts.”
“Great service and the personal message was a wonderful touch. Prices brilliant too. So I’ll be sure to shop with you first for my next Barbour purchase!”
“I ordered a Barbour Classic scarf and it was just what I wanted.The ordering and delivery was very efficient plus there was an added bonus of free delivery,I also appreciated the hand written note that was put inside.Would definitely order from them again.”
“The best online customer service I have encountered. By far the best prices on top branded goods. Charming and very personal engagement style. Extraordinary in my experience - and I am very easily disapponted. A perfect retail experience.”
“I ordered a Barbour wax jacket for my husband. After realising I had had put in the wrong address I contacted Stephen and he quickly amended and sent out. Received promptly and even had a little handwritten thank you note. Great service overall would definitely recommend.”
“Lovely little message alongside my jacket. Jacket perfect just as lovely as in the photo also true to size. No hood I brought separately but not the end of the world. Xx”
“Amazing customer service, very fast delivery and the best range and prices. Bought a Barbour Beacon on Saturday, it arrived Tuesday, nothing too much trouble and will definitely be buying from Smyths again.”
“I have bought some items from this store. The order was uncomplicated. Delivery and service were excellent. I recommend this store in good conscience.”
“Great friendly service solved our little problem with speed and efficiency to a very satisfactory conclusion well done Stephen great to do business with you and will definitely revisit your company in the future”
“Competitively priced and very swift despatch. The goods arrived in perfect condition. The tracking link on the despatch email didn't work and they replied instantly, and I mean instantly, when I asked for a new one.
The package took longer to arrive than I expected and I had just gotten to the stage of wondering where it was when it arrived. I daresay the Post Office is struggling a bit at the moment.
I would order from them again with absolute confidence. Whether or not you can get the goods elsewhere is immaterial when the customer service is this good.”
